Had Kevin Orlando do our Title 5 inspection. He is awesome and extremely knowledgeable. I…read morerecommend him for his Title 5 expertise. Best of all he's is reasonably priced.

This company has been sold/merged with another company . 2 years ago , I paid $315 for a septic…read morepump and now they want $420 plus $150 to dig up the cover whereas it was $35 before . So far, I'm not happy with the 60% price increase .

Our electric water heater broke and needed to be replaced. I called on Sunday and our appointment…read morewas scheduled for Monday morning. Our technician arrived at 8:00AM and assessed the problem. He gave us a quote and we agreed to have him do the work. We were very impressed with the product and his workmanship. He finished the job and when he gave us the bill it ended up $400.00 less than the quote. I would recommend Roto-Rooter and would use them in the future.

The service man (shawn) was terrific. He arrived promptly when he said he would - he took on the…read morechallenge of a difficult task- figured it out and got the clog cleaned out even though it was more than 50 feet away from the kitchen sink0 and three different pipe sections away! Did it all in 90 minutes- the day before Thanksgiving! Thank God right !

If I could give Kevin Orlando and Title V Inspections more than five stars, I absolutely would…read more Kevin first inspected our septic system in 2023. At that time, the system received a conditional pass because repairs were needed. We completed those repairs, and everything was properly documented. Fast forward to 2026, when we needed another Title 5 inspection to sell our home. Since Kevin's previous company had been acquired, we hired the new company, assuming all Title 5 inspection services were essentially the same. That turned out to be a costly assumption. The new inspector claimed our septic tank was leaking and needed to be replaced, identified several other issues that supposedly prevented the system from passing, and even questioned the integrity of Kevin's original inspection. With our closing only five days away, we were understandably overwhelmed and unsure of what to do. After some research, we discovered that Kevin had started his own company, Title V Inspections. We reached out, explained our situation, and he didn't hesitate for a second. Despite his busy schedule, he made time to come to our property immediately. What impressed us most was Kevin's knowledge and professionalism. Because our home had been vacant for nearly three years, he understood that the septic tank first needed to be brought back to its normal operating level before anyone could determine whether there was actually a leak. Rather than making assumptions, Kevin returned multiple times to monitor the tank, confirmed that it was functioning properly, and then completed a thorough inspection of the entire system. The result? Our septic system passed with flying colors! Kevin didn't stop there. He quickly prepared the necessary documentation and communicated directly with the Town of East Bridgewater to ensure everything was properly recorded and ready before our closing later that week. His responsiveness, attention to detail, and willingness to go above and beyond quite literally saved our closing. Throughout the entire process, Kevin was honest, patient, kind, and incredibly professional. It's rare to find someone who combines technical expertise with such outstanding customer service. He genuinely cared about helping us and took the time to make sure everything was done correctly. If you need a Title 5 inspection, don't waste your time looking anywhere else. Kevin Orlando is knowledgeable, trustworthy, responsive, and someone you can have complete confidence in. We are incredibly grateful for everything he did for our family and recommend him without reservation.

Kevin knows his stuff. He clearly explained eerything he was proposing and produced a great product…read morefor my house. He is knowledgable in all Aspects of Title 5. He was always there when he said he would be there, and was always accessible by phone. i highly recommend him. The whole experience was seamless. Curt

Our septic pump stopped working and our alarm went off. I immediately called avery because they had…read morebeen doing our regular pumping. That was the beginning of our nightmare experience. It was Thursday morning around 8. Steve avery showed up at around 1 pm and acknowledged that the pump should be replaced. He had the chamber pumped on Friday and said he would get a new pump. We had to refrain from using excessive water. He just left us hanging. I called Friday evening and he said he had the pump but wouldn't work on it til Monday. Monday came and went and he ignored our calls. Also Tuesday ignored our calls. Tuesday night promised Wednesday morning. Nothing. Finally came by Thursday without speaking to anyone, left in 30 minutes . No communication until Monday when we got a bill. Still no communication but assume work is done. Called and asked for information on warranty. Still nothing. It's been 10 days​

Professional, efficient, and honest guys! He arrived on time, cleaned up after himself and…read moreexplained how our septic system works. We will definitely use them again in the future.

Felt the need to come here and leave a review so others will trust this company. We are new…read morehomeowners and have been having real trouble finding trustworthy repair services. Andy came out and snaked our main (twice) and did an excellent job. He was super nice, informative, knowledgeable - and most importantly to me, neat. He took his time and could tell he cared that it was done right. I called in the morning and he was at my house hours later for a free estimate, and we hired him on the spot.

Stubborn kitchen and bathtub drains and organic methods weren't doing the trick. Drain Remedy Inc…read more was recommended to us; we called them late in the afternoon and they were at our home at 8:30 the next morning. The drain tech, Paul, kept us informed through the process, was professional, polite and did an excellent job. It was a bad club but he persisted and was successful. Drains are working like a charm now. Thank you so much!!!

I have been using pump grump for many years. They are always so nice and honest. One year my…read morecesspool did not need to be pumped and the two gentleman that came to pump it said I do t need to. This is why I use them. The office women are so very nice and helpful when I call. Sometimes the drivers answer the office phone and they are also very nice. Thank you for all that you do!!!

This business is appropriately named…read more Whoever drives their truck is a rude and aggressive driver. I first encountered this vehicle on my road as I was stuck behind them as they drove 10 mph for about half mile. Then at the stop sign, this truck sat and sat and sat with zero traffic stopping them. I honked to let them know I was there and so he responded with a long blast of his air horn. I then tried to drive around this truck, and so he waited until I was almost past, then pulled out and tried to race me. I could go on but I won't. I will add that this grumpy crap hauler recognized my car a week later and then began similar antics. Cannot believe DOT would license someone who drives like this. I have called this business to ask to speak to the driver and I will update this if I receive a call back. Given my experiences I would not recommend this business. I have a further update. This pro now honks his air horn when he drives past my house. Isn't that great! Professionalism at its finest.

truck driver license plate 1AH79H drives extremely aggressively. They are a liability to your…read morecompany and presenting a very poor image with your business name plastered on the side of the truck. They've been reported to mass state police. No one answered the phone at your business when I called. He will get you sued!

Septic system cleaning. Excellent customer service, very reliable. Highly recommend, reasonably…read morepriced

Andre came on the same day we called (within a few hours, actually) and fixed a nasty and…read morecomplicated blocked drain issue. He was clear about the problem, explained it well and knew his stuff. In spite of the issues and awkwardness of our current plumbing, Andre did not give up and persevered with the blockage (between the bath and the sink) until it was finally resolved. The price was very fair especially considering the effort and mindset needed to resolve the problem. Wouldn't hesitate to call this company again - very grateful for a good and positive outcome to a nasty problem. Thank you, Andre for your patience and hard work.

Immediate service, quality work, pleasant experience for an ugly problem. Highly recommend.read more

I have had two visits from Mr. Tony of Windriver Environmental. On the first job, I also had the…read morepleasure in working with James, the Project Manager. I had a complete plumbing failure in a new rental home that was purchased and renovated just before my lease started. Tony arrived early on the work day, and was making follow-up contact with the equipment and county utilities (complete dig out!). It was a Monday, following a holiday. You see, it had been raining all week prior and a big storm was moving in again, quick. The company wanted to reschedule, but Mr. Tony knew he could complete the work if everyone was on the same card. I had been out of water for 8 days now. A delay in repairs would put me at the end of the week, for service. When I say that this man worked his butt off, I mean... laser focus. We were fighting the clock and he hand dug my yard until the machine arrived. There were mother nature job complications and a few rain sprinkles, but we finished that job as the monsoon thunderstorms were rolling in. Unfortunately, for me... I had a 'non-replaced' drainage line with a clog discovered. Mr. Tony waited, in his truck, for the storm to take a dry break and he discovered my other issue and fixed it fast! The second time Mr. Tony came was yesterday and the bathroom plumbing needed repairs. The renovators of this house may be one of those people that do half-ass, cheap work and then make big money if they play the game right and sell it to one of you excited home buyers.When it came to plumbing? Mr. Tony delivered! He identified the issue, reviewed the repairs, completed work in great time, and wrote a detailed/accurate invoice. Please note, the pricing for my jobs was not the cheapest in town nor the most expensive. I definitely think you get what you pay for and more from this team. I would highly recommend Windriver Environmental for your plumbing needs. I hope you work with Tony. He is was a 2X great example of customer service.

Said they pumped 2000 gallons of waste, come to find they only pumped water side and not wasteread more

Was having some overflow problems in my drain field, so I called these guys to come check out the…read moresystem for me. They gave me an awesome quote to have the tank pumped so I figured I'd start with that since it's been at least two years since I had another company come. They cleaned out the tank and found the issue causing the overflow, which was a simple fix. The quote was low and they didn't even try selling extra work or a new system update. Not only did they show up exactly when scheduled, their service was amazing. I recommend them to anyone near Foxborough who needs help with their septic system.

I hired Hometown pumping to pump my septic after purchasing a new home. Chip (office) and Steve…read more(digger) were great! Steve texted me with all the updates and pictures. Due to weather, and issues with one of the lids, the job took more than 1 day to complete, but they showed up when the said they would always followed up with me for progress updates. The bill was exactly what they quoted. Great service, highly recommended.