These guys are great! Recommended by my plumber, which was a good sign. Very responsive, not only…read morearrived the day I called, but arrived early. Had issues which resulted in two return visits but very prompt and no additional charge. All 3 guys were professional, friendly and very neat. I highly recommend this company if you are in need of drain service.

We called another company for our clogged kitchen sink and when they showed up, they quoted us…read more$1,300 to run a snake. Absolutely floored, we said no, and found Budge It Drains through a neighborhood website. Not only did they responded immediately, we were scheduled for the next morning and the two technicians arrived on time, were incredibly knowledgeable, kind, professional and charged us a fraction of the cost from the first quote. We appreciate their honesty and expertise and couldn't recommend them more highly.

Responded quickly and handled the repair same day! Excellent service reasonable flat fee price for…read morethe fix.

Duane was great arrived when he said he would took care of the problem promptly and professionally…read moreI would highly recommend him for your plumbing needs

Had a great experience dealing with Jim and his team! They had to dig out one tanks access cover…read moreand they spent the time cleaning it out so our system continues to work for years to come.

Very disappointed. All Town advertises 24/7 emergency service, but that was not my experience. When…read moresewage began backing up into our basement, I called for emergency assistance. The answering service assured me they would contact the on-call technician and have someone dispatched immediately. Two hours passed with no response. When I called back, I was told the technician decided it could wait until morning because they could not find the tank covers. No one ever contacted me to verify that information. Had they done so, they would have learned that all tank covers had already been uncovered and illuminated, making access easy. I was then told the technician would call me directly to discuss next steps. That call never came. After waiting and following up multiple times, I was forced to find another solution on my own. Advertising 24/7 emergency service sets an expectation that emergency calls will be answered and addressed. Unfortunately, that did not happen here.

Vaughan Plumbing was once again amazing and 5 stars !!! I…read morehad a sink faucet emergency this time. They were here in an instant, and they had all the parts needed even the faucet. They performed excellent quality work in a very short time. The gentlemen were very kind, professional and extremely pleasant to work with. Saved my day again!! Thank you again Greg, and Vaughan Plumbing!

I ate a $77 fee for an estimate - which no plumber or contractor of any kind has ever asked me for…read more- because the ratings for Vaughan are so high. I feel conned, for two reasons. One, as soon as they showed up they began acting like they didn't want the work. They balked at the fact that I live in a condo within a 3-unit HOA that I would need to coordinate with, and argued with me about the process of gaining their approval (while the numerous contractors we jointly hired for our renos were walking around.) This is 99% of plumbing jobs in Somerville. If it's that much of a problem, don't bother coming in the first place to charge me $77. Second, the estimate price: astronomical. Twice as much as the most expensive quotes I have gotten for this job. Five figures. If you are a very rich owner of a single-family home, Vaughan might be an option - the ratings here say they are talented plumbers. Otherwise, save yourself the money, hassle, and headache.

We just have Chris C. from Plumbing Solutions back out to our house for the second time. Why? We…read morewere so impressed with the first toilet replacement we ordered another! They just do a great job. They come into your house respectful, professional and timely. You get a text and a call when they are coming with a picture of the person showing up. Their prices are fair and work excellent. Can't recommend Plumbing Solution more. Jeff Hulton

When I initially called the experience was fine. Appointment was relatively fast to set up and Matt…read morecame to the house to check out the issue with our sink. The sink needed replacing, so he said a quote would be coming soon. It was at that point that things began to take a turn. Matt came on a Wednesday. By that Friday afternoon I had heard nothing regarding a quote or any additional information, so I called. I got the AI phone answer service "Dane", who is meant to sound real (with computer keyboard clicking and background voice noise) but is clearly not. AI Dane said that someone would call me back. Nothing. The weekend went by, Monday, Tuesday then Wednesday--a full week--went by. AI Dane was happy to take a message and have someone return my call. Only when I told AI Dane to cancel the project did I get a text--not a call--from someone named Chris (was he AI? who knows) saying that he thinks it will be "around $850." After all that waiting I would rather go through someone else. They may do good work--I can't speak to that--but their communication needs a lot of improvement. Update: Chris apparently is real, at least he said so in a text, and said that there were some issues that came up on their side and that they were sorry. Honestly, if a message had just been communicated to me that there were some issues and that that they would be able to get to it the following week, I would have been fine! I am not a jerk. But I do need businesses that make the effort to communicate clearly, which did not happen.

This company has serviced my home for many years, even entirely replacing my old furnace! From…read moresmall fixes to big plumbing jobs, this company is the best! Dont bother calling any one else for your plumbing problems.

This company came out to give me an estimate for replacing 2 toilets and a pipe in the basement…read more The rep said that the manager was out of the office and that the manager needed to review the estimate before he sends it to me. It would come the following week. No worries, right? The following week came and went, no estimate. I called the next week and the woman on the phone, who was very pleasant, apologized, updated my email and said she would send it right over to the manager. Still no estimate. The following week, I called again. She apologized, again, and said that I would hear back by end of day, or on Monday. I never did receive an estimate. I do not recommend. Such a waste of my time! I'm not begging to give someone my business. Ridiculous!

Had a clogged bath drain. Being newer to the area, I didn't even know where to begin looking…read more Remembered seeing an ad in our parish bulletin. I called and my call was answered within 4 rings. John was able to fit us in between calls. Arrived at our home- professional, friendly and knowledgeable. He was able to diagnose our problem and it was fixed in a very short period of time. He took time to explain what it was and what was needed. Rates are extremely reasonable. I plan to and would recommend him to anyone looking or needing a plumber. Thank you!

We have used C.J. Plumbing for several repair and install jobs. They respond quickly, fit you into…read moretheir schedule, and charge reasonable rates. They are our go-to plumber, and the work looks outstanding. On one particular job, they installed a new in-home water filter, set it up in a very easy to use way, and gave me a lesson in its operation. This is a company you can trust.

L&L Plumbing is truly one of a kind, offering state-of-the-art plumbing services. Their…read moreprofessionalism and expertise are unmatched in the industry. Ludger, in particular, stands out as an exceptional expert in his field. He worked swiftly and efficiently to resolve our plumbing issues, demonstrating both skill and dedication. I highly recommend L&L Plumbing for anyone in need of plumbing services!

Hired L&L Plumbing for a small job and am very pleased. Reasonable pricing, pleasant to deal with…read moreand accommodating with scheduling. When he was running late, he sent a text letting me know...that's all I want "Just let me know so I'm not guessing". Ludger had the job done in minutes! I will definitely be call L&L for any future plumbing needs.