We called another company for our clogged kitchen sink and when they showed up, they quoted us $1,300 to run a snake. Absolutely floored, we said no, and found Budge It Drains through a neighborhood website. Not only did they responded immediately, we were scheduled for the next morning and the two technicians arrived on time, were incredibly knowledgeable, kind, professional and charged us a fraction of the cost from the first quote. We appreciate their honesty and expertise and couldn't recommend them more highly. read more

Budge it drains saves us again... they are quick reliable and you can't get a better price!! Jose can't to our home this time and was very knowledgeable, professional while being friendly at the same time!!! read more

We called at 8:00 to see if we could get someone to look at a clogged drain(air freshener fell in toilet) They told us between 12-2. Got a phone call asking if they could come early. Had the problem solve in 10 minutes! Techs were friendly and great. Left the bathroom clean. Not a bad price either. I will definitely use them if I need to again. read more

Recently we found we were in need of a drain unclogging at work. When Cameron did that he also showed us how the pipes were quite corroded and he suggested a milling to prevent a future problem. Fast forward 2 weeks and we had another clog, caused by paper getting stuck on the terribly corroded pipe. Once again I called Budge It Drains and they had Cameron out with in the hour, which I was very impressed with. He and his coworker got rid of the clog, did the milling of the pipe and showed me the before and after videos of their work. I was very impressed with their prompt customer service and Cameron was just such a nice tech while here. I highly recommend Budge It Drains. read more

Very deceptive pricing. They say they will price over the phone, $190. Ended up paying $400 just for the tech to do a video. No snake, no fixing. Tech didn't clean up, left door open, didn't screw back drain cover Services are overpriced and they aren't very professional. Don't recommend and I don't plan to use them again read more

Lazy and unprofessional. Couldn't handle the simplest of tasks and when called out about it started to get agitated. Would not recommend to anyone read more

Excellent service from Drew and Steve! Quick and fast and could not have been nicer or more helpful! They had two drains clear and up and running again in less than an hour. Highly recommend them for all your drain issues! read more

Two stars is generous, but because they were nice twice and did the two jobs as they were trained, However, they took money that they shouldn't have and were then rude and condescending when THEY called ME looking to do a repeat job. Budge It Drains has twice done a video inspection and hydro jet for the main line near the street. The employees seemed nice then. When I had a problem a few months later, I called the city first to notify them. When they came out, they told me Budge It should have never done the main line because the main line pipes outside the house are managed by the city for free (yay, taxes) and Budge It should have told me that up front instead of charging well over a thousand dollars. A guy from Budge It called me after my plumber gave them my number recently. The Budge It guy was rude and condescending. When I gently told him what the city said, he was abrasive, guffawed, and said "Well, I'd like them to come to MY house then!" and "I guess you don't need us!" and ended our call. They had been notified of this experience and never so much as offered an apology for the way he spoke to me after respectfully notifying them that I was unnecessarily charged a lot of money as a repeat customer. I used to recommend them but now I recommend friends and family to NOT support them. read more

Arrived at the exact time they said they would. Cleared out my washing machine drain pipe quickly and quietly. Couldn't believe the reasonable price they charged, even accepted the $20 discount coupon that was on line. Second time I used them and satisfied both times. Unfortunately, because it was the washing machine drain pipe, it will get clogged again, (fabric lint and just plain dirty water from the laundry) just the nature of the beast........so, I will be calling them again. read more

Clogged drain, busy plumber..."Hey give Budge It Drains a call, great guys they'll straighten you out right away." Yes, That! Great advice and a great experience, fast, reliable, effective, done. read more

I've used drain cleaning companies a lot over the years (mainly because I was in the housing management business, and sometimes because I needed home service). I cannot recommend this company highly enough. They run an incredibly efficient operation, arrive when they say they will, and have a very professional staff. Their service is way way above average. It's always tough when you need to have a drain cleaning service company come to your home, but these guys are real pros!! A. Dailey Roslindale MA read more

I own a 3 family home and had tree roots clogging my drain pipe. All 3 apartments were negatively impacted. Joe and his team came out the same day I called and went to work. They figured out the problem quickly and professionally. I even received a videos of before and after! I am realyy pleased with the experience. I would highly recommend them if you need any work done on your home. Marilou Martin Quincy read more

How do you spell hero? "Budge it Drains". We came home from vacation on a Saturday to an overflowing basement toilet and water. Yes, water. From. A. Toilet. Gross. We also found water seeping out of a pipe. Called around frantic for an emergency plumber and found Budge it Drains. Within an hour Fred and Joe P showed up, promptly fixed a "backed up main line". Very nice, courteous and professional. Absolutely recommend. read more

I called Budge It yesterday at about noon because my tub was draining very slowly. Joe said someone would arrive within the hour, and he was there in about 45 minutes. There was a significant blockage of some kind about 20 feet down the line that took quite some time to work out. Joe was able to dislodge it and the tub was draining in about 45 minutes. Later that night the tub was draining as slowly as before. I called Joe this morning and he was to the house, with another person, inside an hour. They were able to resolve the issue permanently with no additional fee. Price was lower than one of the chain drain services (those that would even tell me a price) and the service was excellent. read more

Ten minutes before leaving to the airport we found our utility sink full of brown water. A family member in the plumbing business recommended Budge It Drains. I spoke to Joe who figured it was an issue with the main drain. They came out the next day and fixed the issue for a reasonable price. My sister met them for us and said they were very personable and professional and when I spoke to them on the phone they were friendly and explained the issue in a way that was easy to understand. I would definitely recommend them. read more

We had a clogged garbage disposal drain. Joe arrived an hour after I called and fixed it in half an hour. Reasonable charge of $190.

I have to say, I have used this company in the past and needed their services again and they respond right away both times, I was never left hanging. When I spoke with them I was told they were in the neighborhood and would stop by and within 30 minutes they were here. They fixed my problem and told/showed me where the problem was. They gave me the information I needed to fix the problem permanently. They are professional, courteous and respectful and i will definitely use them again, if needed. read more

Reader's Digest Version. :-) I encountered a clogged kitchen drain at midnight last night and of course with all the hoopla going on and short notice, I was having an issue finding someone to come out. One of the local plumbing services suggested that I give Budge It Drains a call. I called and left a message with Joe at 8:15a, who promptly called me back and set a schedule window for 9:30-11:30, same day. Scott arrived at 9:45, the problem was resolved by 10:30, and the service charge was extremely affordable. Scott left the area immaculate as well. I recommend these guys for any water related drainage / sewer problems in the home, they do a great job at a great rate with a great attitude. read more

We had a huge sewer gas leak that filled our home to the extent that we called the fire department wondering if it was gas. Once we blocked off the source (basement) and aired out the house, we called Budge It Drains. They came from Bridgewater, MA to Shrewsbury, MA the next day. They performed complete diagnostics on our sewer pipes and vent stack using a camera, and located a clog in the vent stack, which they investigated from both directions, then snaked from the roof. They double checked drain flow with me, which was vastly improved. The guys were polite, friendly, and professional in explaining what they thought was going on, and left a flash drive with the camera video! They are my go-to call in the future. I had a slight leak in my lower bathroom years ago, and one company wanted to charge me twice as much to use a camera; a second company wanted to rip into the wall from the bathroom. That one turned out to be a $70 job to add a wax ring. Now that I now about Budge It Drain, I'll never have to worry about getting bad advice again. read more

Our kitchen sink was totally clogged. Another company came out, and was unable to fix it, claiming they didn't have a snake, but would call to reschedule. Then they ghosted me. budge It Drains was highly recommended by a different company. Chris T and Alex arrived less than 2 hours after I called, and had the sink draining in less than half an hour! They were very polite and personable too. And after reading a couple of other reviews from this year, the price was way better than I expected. Thanks so much to these guys! I will absolutely recommend your services to anyone with a clogged drain. read more

Please save yourself a lot of money and frustration and don't use this company. They came out and thought they fixed the problem. They charged us over $600 for a little bit of snaking work that was unsuccessful. I would say they were there for a little over an hour. We found out later that day the problem was not fixed. Water all over our basement. We called the company again that evening. The owner was extremely rude and very unprofessional. They told us the service person would be back at our house the very next morning at 8 am. We waited and waited all morning. We finally called them again and they had no recollection of the conversation from the night before. They did not have anything in their notes about having to come back to our house that morning. The same guy finally came back out. Said it was a clogged septic filter. Charged us another $200 to come back out. The service person did his best for us, but the person running this company is completely scamming people. read more

We had a clogged kitchen drain on a Sunday, and they fixed it quickly and professionally.

Joey and Josh from Budge It Drains came to my house today to look at a clogged drain on my washing machine. I called for the appointment, they were able to fit me in the same day. They were right on time and incredibly friendly. They were also very knowledgeable about their work and got the job done quickly. I would definitely recommend them to anyone. Thank you! read more

couldn't put zero stars so that's what the one is. the owner Joe is a absolute horrible man. his guys (who were very nice ) came to unclog a drain and for whatever reason the sewer backed up and sewer and water and shit flooded everywhere. When we called the owner he came to asses the situation and immediately started backing up and saying we're out of here we're not cleaning this we're leaving - he then started filming us and telling us come closer come come on we had to call the cops. It was wild like something out of a movie. when we Said we called the cops to get off our property he left. Absolutely horrible can not believe he runs a business. read more

Budget it Drains tried to charge $375 to clear a clog 3ft from my toilet. I called 3 diffrent plumbers for quotes before Budget it Drains came by and all of them said $250 to $300. When I said the price is too high he tried to charge me $150 for coming to the house. Just called another company already enroute after quoting me at $300. read more

This was a really unfair price - he charged $370 for a 20 minute visit to snake our tub drain - and left the bathroom a complete mess. He did not solve the problem and told us to call a plumber. Apparently there is a 2-hour minimum policy, which we were not informed about when we called. If you're paying for two hours, they ought to work on the problem for two hours, or spend some time cleaning up. read more

Called this morning for a clogged Main Line and the team came out within the hour. My toilets were draining slowly and are now flowing as expected. The team from Budge It Drains were very professional and helpful in diagnosing the problem. I would definitely call them again. read more

Quick response to call and came right out (within 2 hours of call). Nicole and Cameron were very professional, knowledgeable and pleasant. Couldn't have asked for a better experience to an unpleasant situation! read more

Budge it Drains saved our Shi**y souls yesterday. We just moved into a new townhouse on 03/01, and just yesterday in less than 24 hours after closing we had sewage backup from about 8 units all the way down into ours. It's was a disgusting mess throughout the house. Halted moving in with our life in boxes. Our condo association couldn't find a single soul they were affiliated with to come and save us til Monday. Water was POURING out of my ceiling in the basement and I was shuffle boarding it out the front door from the bathroom. We called everyone and their mother yesterday!!! At least 12 companies, and all couldn't help til Monday. We have flowing water, within seconds of being on the phone with Budge it Drains they came to our rescue. Within the hour a knight in shining armor pulled up with that van!!! And I cried a bit. Nick and another worker came out and dealt with the madhouse of neighbors and my lake of poop water throughout my house. They got on the phone with our condo association to help us figure all this out, since we were only in the unit for less than 24 hours. Within an hour of them showing up we got the problem resolved!!! Thank you so much Budge it Drains for salvaging what was left of my sanity yesterday and saving our life packed in boxes!! read more

Eli and Casey from Budge It Drains worked carefully and professionally. I was glad to have found Budge It Drains, who 'made my day' after the work was successfully completed. I definitely recommend Budge It Drains. read more

I've used Budge It Drains twice in the past with good results. This week was the complete opposite. My plumber fixed an issue with the toilet then suggested we call Joe to snake a line to remove what he assumed was a clog. The techs came and I related what the plumber said. They were there for 20 minutes and charged $370. Two days later my toilets stopped flushing again. I called Budge It Drains again to let them know the problem still existed. This time a different tech asked to look in the septic tank and noted it was flooded with water and that was the actual problem. He waived the normal $80 fee since the first techs never even looked. I just called Joe to discuss the issue and attempt to get a refund since the first techs should have looked in the septic tank and simply charged $80. He told me to "Never call us again" and said "you beat me today" (because of the waived $80). Then he hung up. If this is how the owner of the company acts, I will be sure to never use them again and pass on to every plumber I know NOT to recommend them to clients. It was RUDE and unnecessary. Your techs charged for an unnecessary procedure! And you were paid $370 instead of what should have been an $80 diagnosis. DO NOT USE THIS COMPANY read more

I've used Budge It Drains many times in the past with good service and good luck for my business. This time their techs caused serious damage to my drain line. I called Joe and it was clear he wasn't willing to take any responsibility or offer any discount or help even though they almost put me out of business and caused damage that will no doubt cost hundreds if not thousands to repair. As seen in other reviews, when there's any problem, he makes excuses, places blame elsewhere and tries to take more money. Even though I've been a good customer for years, and would be in the future, all I got was a surprisingly unpleasant conversation and "Don't call me again." I won't. This is not the type of nasty and greedy person I want to give my business to. There are plenty of other drain companies out there. Use this company, but don't expect any satisfaction if anything goes wrong. read more

My boyfriend and I just bought out first home and right away had to deal with some plumbing issues which was discouraging to say the least. I researched through Home Advisor and found Budge It Drains. Joe called me within moments of requesting a quote and had someone out to our home within 2 hours. While our issue appears to be out of their capacity, the technician David was very knowledgeable and helpful the entire time. As new homeowners who are stressed, tired and on a budget, it was refreshing to have an experience with staff that were kind and professional and gave us options for how to approach the issue. I would definitely recommend Budge It Drains and ask for David if he's available! He's very kind and professional! read more

Very professional. Budge It was recommended by my plumber. They were polite on the phone & in person. Responded in 1.5 hours or less in the afternoon the day before Thanksgiving. read more

WAY OVERPRICED. I was charged 270 for a staff person to put a snake down two drains that took 40 minutes from time he came to left. The person was also in area so not a huge drive. Professional staff person but robbery price to do that. My licensed plumber would not have charged me 300 for this. There was hair in sink. Disgraceful read more

Patrick came out at 10pm tonight and was extremely professional, knowledgeable and decent priced. They did the same thing for us almost a year ago to the day and found a blockage in our system. It cost us $39,000 to repair everything. They stopped the blockage immediately. We couldn't bare to lose all the work we just did. Patrick you are amazing. Thank you!!!! Honestly can't thank you enough. read more

Very impressed with the response time and professionalism of this company. I was waiting to have Roto-Rooter technician call to set up appointment, and was recommended this company. I called on a Saturday afternoon extremely stressed out with our plumbing that kept backing up into our basement. The man who answered assured me he would have someone at my house in an hour. At about exactly 1 hour after the call Budge It Drains arrived, Fixed my drainage problem, and was $150 cheaper than Roto-Rooter!! I am so glad I found them! read more

Excellent experience! Answered right away, could have came right away but I opted to wait until morning. Told me a guy would be here at 8, he was here at 8. Cheaper than a plumber, respectful and professional. Highly recommend read more

We used the company twice over the years, most recently today, to declog the drain for two bathrooms. They are professional, prompt, and honest about the cost. A mask was worn the entire time. They worked with our schedule and made double checked the flow of the drain in the bathtub before leaving. We will call them again. read more

I've been pondering on writing a review. Decided to do it because I don't want anyone else to have this experience and I'm still cleaning the sewage left indoors and outdoors. Tried this company based on referral and reviews to clear clogged main sewer line- cleared...no problem!! However my basement white walls were left stained with sewage. I had a cleaned shop vac that I was planning to take to my garage to vacuum my car the next day. The basement smelled horrible the next morning so when I traced the smell I discovered he used it to clean the sewage and left some in there. My blind dog had gone out into the backyard and came back in, leaving smelly paw prints on the floor. When I traced it, I discovered he emptied the sewage on my fenced in back lawn along with his dirty glove. I left my dog kennel tray in the basement to see how much water was leaking from the ceiling earlier that day. He used it and left sewage all in and around the tray. Two days of cleaning left behind sewage for an additional $75 charge for a Saturday on top of a pricy job. Truth is I've had this done before at my current location for $110 less and no signs of sewage left inside or outside my home. Didn't initially mind paying the higher $360 bill vs $250 normally but to see all this the next morning...Disappointing. For this extra cost I would think the service would be superior at the least. I think I'll stick with my septic clog guys in the future only wished they weren't overbooked at the time. Cleaning my shop vacuum, walls, toilet paper debris off pipes, washing floors and carpet paw stains and diluting the yard patches of sewage...the level of clean up behind this is not worth it. I've never experienced this lack of consideration or professionalism as a 30 year home owner. I would not hire them again. Good lesson though not all service companies are the same - check premises before they leave. read more