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    Stott Real Estate

    4.4 (8 reviews)

    Services - Stott Real Estate

    Buyer's agent

    Listing agent

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    Title Guaranty of Hawaii

    Title Guaranty of Hawaii

    (6 reviews)

    Title Guaranty of Hawaii has a helpful, knowledgeable, professional and patient staff. Plus they…read moreare & covid-safe!

    I have been a realtor for 18 years and what a disappointment using TG as my first time and this is…read moremy last time. I was referred by a a loan officer. Their marketing staff Carla is great, responsive and creative. Their designs and graphics of post cards, factsheets are nice that captured me to try their company. What a disappointment with their escrow officers. In the beginning I used Jeffrey Lee escrow officer, he is non communicative person, not even called my seller to answer questions and failed to copy me a document that my seller scanned to him. I asked him why, and his response was he was busy and forgot. I was direct with him that don't let this happen again. Next he called me back saying that he was unable to respond to me or my client as I expected. So I changed escrow officer per Carla's recommendation to work with Relly Hirokawa. She was not communicative neither, when I asked her to call my client because he had a question regarding an email from her title department she said to me " we don't normally call Realtor's clients" what the heck? She didn't return my call several times. Only negative from the start. Unfortunately my transaction over $1M failed out of escrow. Not one call from Relly to show some empathy, only sent us cancellation letter for my client to sign. Days after, my transaction coordinator found out that Relly did not get final documents signed by buyers. Only when I reached out and asked her. Overall, after trying 2 of their escrow officers I realize they have "chip in their shoulders" and not very responsive and not keeping communication flowing. They are cold and uncaring. Too bad, they just lost a good Real Estate Broker who would given them a lot of business.

    Royal Realty

    Royal Realty

    (133 reviews)

    Downtown

    My husband and I have been trying to find a rental that will accept our multiple pets for awhile…read morenow and have experienced that majority of the agents with other companies do not reply to any of our calls, emails, and/or texts. They don't even acknowledge that we reached out or applied. When a rental became available with Royal Realty, I immediately called the agent listed for the rental expecting no answer. However, he answered the phone immediately and was very pleasant and helpful! I was shocked! I told him, "Wow, thank you for even answering your phone! Most agents completely ignore my emails and calls." Rodney has consistently communicated with me throughout the viewing and application process. He has been the ONLY agent that has done so throughout our three months of hunting for a rental for our family. Just about when I was going to give up on finding a rental, we met Rodney today in person to view the rental and he was so kind and thorough. He explained every part of the home and even took us around the property to show us where the shared units were located, ones that we were not applying for, but that we would be sharing the space with. He took the time to get to know us as people and made us feel seen and welcomed. Most agents we've seen in person unlock the door and just tell us, "Okay you can go look inside" and never really talk to us or show us around. He was very transparent about the application process and the owners needing time to decide if they would be willing to accept our multiple pets. I told Rodney regardless of the outcome, I truly appreciated his timely and consistent communication with us and meeting him today. We are hopeful that the owners will accept our family and multiple pets, but even if not, our experience with Rodney makes us want to find a rental with this company since we know they will take care of us and our needs. Mahalo nui, Rodney!

    Renter Beware: Avoid This Property Management Company…read more I rented through this agency for over 4 years, always paid on time, and left the apartment in better condition than when I moved in. Despite this, they withheld most my security deposit and tried to charge me for furniture that was never even provided in the unit. This wasn't an isolated incident of poor service -- I had requested replacement curtains after mine fell apart, and it took the agency over a year to follow through. Communication was consistently unresponsive and unprofessional throughout my tenancy. What makes this worse is that I now own a rental property myself. Having seen how this company treats tenants, I would never use them -- not as a renter, and not as an owner looking for a property management company. They seem far more interested in squeezing every dollar from deposits than treating good tenants fairly. If you're considering renting from this agency, think twice. And if you're a property owner considering hiring them to manage your property, look elsewhere.

    Shari M Hooks - Coldwell Banker Realty - Listing on ALALA- nestled between Kailua & Lanikai beaches

    Shari M Hooks - Coldwell Banker Realty

    (22 reviews)

    When my husband and I made the much-contemplated decision to sell our home, we were in the process…read moreof selecting a realtor though the decision was one of the easier ones I've had to make in my life. We've known Shari and her family for years, and when it became time to make the relationship professional, we were more than ready. We disclosed the reasons for wanting to sell our home and Shari was understanding, empathetic, and realistic when setting expectations for us. Those expectations however, were blown out of the water. Shari is so much more than a realtor; she is a partner, a confidante, and a ready and willing teammate. To say she went above and beyond is an understatement, though I'd be remiss if I did not say it. Every showing, every negotiation, she was there by our sides to talk us through what to expect and proposed next steps. I could not be more grateful to have Shari as our realtor through this process, and I can in good confidence say we would not be where we're at today without her. I will always pick Shari to be in my corner and I highly recommend those looking for a realtor choose the same.

    I recently had the pleasure of working with Shari Hooks, and the level of service I received was…read moretruly outstanding. It was evident that Shari loves being a realtor and is a professional at it. She has been a realtor for 18 years and have a special place in her heart for military families. She is personable and is a great communicator. From our first conversation to posting closing, she was genuinely open to every discussion, following up on concerns, questions, and repairs, to achieve the best outcome moving this purchase transaction to escrow closing. AND, what makes this review so unusual is that Shari represented the Seller's agent! As the Buyer I felt comfortable in representing myself in the transaction. I couldn't be happier with the experience and highly recommend Shari Hooks to anyone buying or selling a home. As for me, the next time I'm looking for a realtor, Shari is on the top of my contact list.

    Stott Real Estate - realestatesvcs - Updated October 2026

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