Had my locker jacked which was in a gated facility, inside in an air-conditioned secure building…read morewith cameras, my locker got broken into and I lost thousands of dollars worth of items I just had in temporary storage. Very disappointing. I would not use this facility again. Insurance paid for some but I do not trust this location.

We went with our son to the StorQuest on Dune Palms and Suresh the Manager on duty was terrific…read more He helped him get a storage space and made it painless for all of us. What a great facility plus the price was half what my son paid for his previous storage. Great value for the money. Thanks Suresh for all your help!

Clean and air conditioned. Love it there so far. Easy to get into. I got a big storage unit and for…read morethe price and it being air conditioned it's great.

Our house burned down and we needed long-term storage for our belongings. Insurance paid for our…read morestorage, but we were looking for something close-by, climate-controlled, and seamless. Josefina made our rental experience easy and enjoyable. I would recommend this facility to everyone. Oh, yeah - one more thing: if you play guitar and sing, the entrance lobby at the back has PERFECT acoustics. I played 6 songs while the guys unloaded the truck, and I've never sounded better!!!

Thank you Andrew and the team for a quality truck and storage rental experience! I can definitely…read morerecommend Security Public Storage Palm Desert.

Equipment was given to me on empty. When we reported it they replaced it with another truck which…read morewas also on empty, so they said they noted it on my reservation. Well, apparently they didn't because I was charged an additional $133 to fill their uhauls tank, even though I was told to bring it back on the same fuel level it was given to me at (EMPTY). Scammy is an understatement. I am currently disputing the charge with U-Haul and my bank.

What a great company to handle your move!…read more Steve Labrano provided an estimate for our local move in Palm Springs. Steve is professional, prompt and puts you at ease with his knowledge of moving, and readily answered any questions, prior to the move. He even personally dropped off wardrobe and moving boxes the week before the move. Moving day, the crew showed up within the arrival window, and got right to work upon arrival. Our hats are off to Tony, Jaime, and Fernando. Great team and took great care when wrapping our furniture, and to care not to nick walls or the furniture. The guys kept us informed during the loading and unloading process. Tony made sure we walked through both residences together to make sure everything was done to our satisfaction. If you need great movers, go with this company. They are professional and a great value for the level of service provided. Keep up the great work!

Customer service: F Ease of rental: F…read moreQuality of units: A+ Safety: C+ Ease of finding unit on own: A+ My experience: F Happiness with the facility overall: B+ (could use an app so there's no code to memorize) I arrived just in time at 5:40pm to a locked office door. The man inside begrudgingly came and let me in, did not introduce himself at all and I still don't know his name he told me he was the only one working there for the past two weeks and he closes early because he has a 15 minute checklist that he needs to go through before he leaves. So even though the time says open until 6 PM they actually close at like 540. I'm not a complicated person I'm not a take a long time kind of guy so I was fully prepared to just sign some documents and be on my way. I knew it was close to closing time and I wasn't going to take up this man's time more than like three minutes, but instead he had to sit me down at his desk as if I was a student in trouble and proceed to dump on me about how he's the only one that's there and even though I was told by the Customer Service people over the phone to just come in to discuss a lock situation (cause you need a super special cylinder lock which they alone have the master key to which I don't find comforting at all and so I attached two of my own locks to my unit.) apparently I should have known beforehand not to listen to the Customer Service people over the phone which he proceeded to drill me about as well. At this point I had about enough and I was just wanting to move into my unit and get things started so my patience was thin and I finally cut this man off and I said "OK what do I need to do to just move in right now" and he told me that I could sit in my car out in the 110° heat and do everything online because his checklist. I was completely insulted, I went outside and started a online check-in which I would've done beforehand again had the person over the phone at Customer Service not told me to "just come in" to see if I can get the lock price ($20) removed so while I was doing this out in the 110 degree heat, the move-in special suddenly disappeared so I tried calling them, I was person number one in line and I had zero people ahead of me and Customer Service would be with me momentarily. I listened to this and sat there for 20 minutes while it told me I was number one in line and zero people ahead of me. During this time I went online to chat to Customer Service on there which to my dismay was only a basic function AI bot. ** just a quick note to companies you really need to stop putting these bots as your main point of contact and making it so impossible to get a hold of someone, these bots are nothing more than redirection hyperlinks with an algorithm meant to direct you to different parts of the website in case you're too stupid to find them on your own. If it was something I could solve on my own I would just do it. You need to stop Underestimating the everyday Customer and make it more simple to just contact a live person, and also by the way making the bot take a couple seconds before it gives iT's algorithm Answer doesn't convince us anymore that it's a Human typing out an Answer, It just infuriates us** off my soapbox. So by the time all was said and done I managed to just work around it open a new browser in incognito mode go and managed to find the promotion again, paid the stupid lock fee because, whatever at this point, and moved into my unit. Oh but I should also add before doing so, I actually had to drive away to go charge my car because this whole process took so long and I had to run the AC the whole time because the 110° heat. The facility itself is actually not bad there's a sense of creepy atmosphere after the sun goes down when you're outside but for the most part it's very secure inside, people cannot hop from one paddock to the other via the ceiling which happens at a lot of these places. this was just my personal experience and my review of it, I did decide to stay at the unit because I was very happy with overall facility I sincerely hope my experience is not your experience.

We have rented from several storage facilities over the last several years. This facility has been…read morethe best. They are climate controlled, clean and convenient. The management is very pleasant to deal with. We got a great deal and a great unit.

It's the ghetto storage of the desert. I didn't open the door to my unit for two years thinking it…read morewas safe and protected, but there was an inch of dust over EVERYTHING. Terrible maintenance, they don't have bottom of doors sealed , the rubber is old and falling apart.

What you don't realize when you start to rent here is that you're on an "internet special". I had a…read morefew boxes of documents that I needed climate controlled space. I believe it started out at approximately $30. A year later I was paying $95 a month mere 5 foot locker. Go figure. The other issue that was quite disturbing is that anyone can leave the place without a gate code. Not good. All of this said, Kyle was very nice and professional. I hope they appreciate their employees.

I've been to Extra Space twice -- once about eight months ago when I moved in, and again recently…read morewhen I moved out since I no longer needed the unit. Both times, the staff was extremely helpful, professional, and courteous. The whole process was smooth from start to finish, and I really appreciated how easy they made everything. If I ever need storage again, I'll definitely be coming back to Extra Space!

Stephanie went above and beyond helping me with my storage needs. Property is very clean. Informed…read moreme of rate increases so there was no surprises. Very happy.

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage, and our…read morefacility at 39700 Garand Ln is no exception. Our Palm Desert storage facility offers a large selection of unit sizes with convenient options like climate control, drive-up access, and vehicle storage. Located near Springfield Ln and Garand Ln, we're trusted by neighbors in Desert Palms, Biskra Palms, Indian Wells, and other surrounding areas. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and simple. Reserve online, give us a call, or stop by the facility today.