Had my locker jacked which was in a gated facility, inside in an air-conditioned secure building with cameras, my locker got broken into and I lost thousands of dollars worth of items I just had in temporary storage. Very disappointing. I would not use this facility again. Insurance paid for some but I do not trust this location. read more

StorQuest Self Storage - Space, the final frontier. very clean. - Self Storage Near Me - La Quinta, California

We went with our son to the StorQuest on Dune Palms and Suresh the Manager on duty was terrific. He helped him get a storage space and made it painless for all of us. What a great facility plus the price was half what my son paid for his previous storage. Great value for the money. Thanks Suresh for all your help! read more

Great facility at a very convenient location just off Hwy 111. Had the space I wanted at a reasonable price. Suresh was knowledgeable and friendly at my initial visit and could not have been more helpful on my return to finalize the paperwork. read more

Initially, this place was great until a few months went by, and they started to raise the rates. All self-storage is a bit of a money grab; however, this place is worse than most. They will give you a great rate, which they will hold for a few months, then after they will continually raise every few months until you finally decide to leave. My rate started at $178/ month, which was a great rate. Now, in a year, they have raised my monthly rate 4 times, and I'm now being charged almost $400/ month. That's over 100% or doubling the rate in one year. On the website, they post the promotion rate and the standard rate. The promotional rate for a similar but slightly larger unit is $179/ month, and the published "Standard Rate" at $233 per month. If their standard rate is $233, it made me question why mine is now $400. Based on the trend I experienced over the past 12 months, I project my rate to be close to $600 a month by the end of the year for a 10 x 18 unit that has a standard rate of $233.. They want you to set up auto pay, which is convenient, but their business practices made me feel that it was partially in hopes that you forget to check your charges for a month or two, or that you are a snowbird and stuck in the unit until you return. In addition to the constant rate increase, the facility maintenance and management can leave something to be desired. When I drove out with a truck full of items to put into storage, I discovered that my roll-up door was inoperable. I understand that things break, and I try my best to accommodate. I was told to wait and they would call the door repair company, and to refrain from using the door until it was fixed. I was asked to please wait, and the door repair company would be there within 1 hour. I was leaving for vacation the following morning, had a truck full of boxes, and didn't really have the hour to sit there and wait. I offered to leave my key, but the manager would not hold it, and I would either have to leave my unit unlocked or wait. So I ended up waiting, and after an hour, no one showed. I went back to the office and was told that they were not coming today. All if got was "sorry, please call us back when you return and we will schedule the door to be fixed". When I returned from vacation, I was greeted with a notice that they were raising my rent by another $100. So I called and gave my notice, but I still have an operable door. I was asked when it would be convenient to meet the door repair company. I gave them a date and a window. I soon received a call letting me know that the repair company would not be available at my chosen time. So I figured no time like the present, and I said anytime today, just let me know what time they are available. I was told to meet them at my unit at 4:45, and they would be there sometime between 4:45 and 5:30. In my opinion, this request was a little unreasonable, asking me to plan to be the one waiting on standby until the repair people show up. They ended up showing up early, inspected the door, and informed me that it was broken and that they would need to order a replacement, which would be there in 2 - 3 weeks. On a positive note, the climate-controlled units seem to be acceptably cool. The drive-up units get a bit of dust and debris blown in, but we are in the desert. The grounds are maintained, and the access has always worked as expected. The facility itself is not bad; however, I feel their business practices border on the unethical. read more

I had the best experience renting with this location !! When I had a question Suresh in the front was always available and helpful !! I will always recommend this location and come back for additional storage needs Thank you amazing staff members of storquest read more

Suresh is one of the most brightest spots of this Storage facility. I've been a customer for over 10 years and he always is the most friendly, professional, manager I have ever worked with. I really am still here because of him, and his staff. If you are looking for a storage place that treats you like family, you've come to the right place. read more

These facilities are well lit and seemingly secure. Suresh who is the manager is lovely and so very helpful.

Very friendly staff and very clean facilities and units. Would definitely recommend!!

Every thing went great Suresh offered us a great deal since we weren't from the same town and just needed a temporary space. Also Suresh was very friendly and just a great conversationalist while we were getting everything set for the space. read more

Great facility . The old man in office very helpful highly recommend for storage needs

Mr. Suresh, Was very nice and great customer service. We got the storage for a great deal. Nice and clean very satisfied customer today. read more

I walked in & Letty was extremely helpful . She showed me the various units & sizes . Letty was very pleasant to work with . She was competitive with her pricing . I definitely highly recommend this place . Very safe & 24 hour monitoring . Enroll in auto pay for extended hours Monday - Saturday 6am -10pm . Thank you Letty read more

I had a great experience coming in today to start my storage rental . I was helped by a lovely gentleman named Josh. Even though he was only at this site temporarily, he really made it a point to be extremely kind, and helpful ! read more

I've been using StorQuest in La Quinta for over a year now. Any questions or concerns I may have are quickly addressed and resolved by Suresh and his staff. They always provide excellent customer service and very professional. read more

Thank you, Suresh! Your helpful and professional demeanor made our time with StorQuest something to not regret and to seek out in future needs. These self-storage units are very nice and entrance/exit security was perfect. Thank you for the amazing deal. read more

Raylein is an amazing seller! My husband and I went in knowing what we wanted, we asked and we received exactly what we where looking for! Thank you Raylein for your exceptional customer service!! read more

Thank you Suresh for being so professional and helpful. Your prices are great, your facility is clean and you are very friendly. I checked a handful of other storage rentals and you were by far the best priced facility. Thank you !! read more

I have moved many times in my 75 years and this storage units are among the best I have ever used. The customer serrvice at this location is superb!!! Suresh was so kind and helpful which made my move so much easier! Thank you StorQuest in Laquinta!! read more

Joshua was super helpful. If your looking for a storage unit complex in the area that is clean and has high security and this is the one.

Stay away from this storage facility. They are one of, if the most, expensive location in the area. There are much better choices. The only good thing about it is Suresh. Everyone else, pretty rude. Don't expect any timely help with Anything! I showed up one day and found RATS in my unit. They chewed through several things. Asked for an exterminator....2 months later he got there. Forget about the sofa....and other things. No trash recepticals anywhere. You have to bring your own as long as you either take it back home with you or store it in your unit. They will do NOTHING to help you with the doors that don't shut and seal properly. All around the property, front, back, sides, doesn't matter, you will have at least an inch, if not more, sand,dust, water...when it rains in your unit and your belongings covered. For $300+/month...it should be waaaay better. Do NOT, EVER get behind on your payments!!! THEY WILL HARASS YOU!!! This went on during and continues after COVID. I, like many others, lost my job. The calls continued.... These people don't care. Find a better place!!!! read more

Wow what is this place supposed to be??! Have been trying all day to rent a storage unit. Yes I shopped around and ask to see a few units and asked about pricing and any specials? But the way they treat you is just ridiculous. Very unhelpful, very pissy attitude, I don't get it. They take lunch at 3:00 pm on a Saturday came back Twice and the girl on duty has stunk up the restroom like nobody's business. I say I don't want the extra insurance because I have homeowners insurance and she gets mad. I'm back for a 3 rd try and no ones here been waiting for 15 minutes signs state we're open. Just bad all the way around. Called the 800 number if they can't sign you up on the phone they don't want to help you. BIG OLD JOKE THIS PLACE IS. read more

This is the worst place ever. They messed up on my lease and put my aunt who lives 3 hours away from the desert as a primary (while I was looking at the unit I was purchasing plus he was in a rush to get the lease going and at the time she lived with me for 2 months). I asked the man if this would be an issue. He assured me it would not be a problem since he put me as a secondary. Fast forward 10 months later my son threw away my damn keys. So I come in to pay for the lock to be cut and I purchased a new lock. And to my surprise since I'm not on the lease as #1 but yet every detail of info is me!!!! Minus my aunts name. And I make all the payments every damn month. My aunt has Covid n lives in LA they require her to come in person to say I have permission and my aunt called to give permission and requested herself to not be primary. I spoke the girl Ledy who from the beginning made it clear she didn't want to help, spoke with Manager John who clearly is an idiot. My aunt spoke with them as well and nothing so at the end I was told if I cut the lock myself it's trespassing (my name is on the lease) fuck this place!!! Do t go here they are the dumbest ever!!! read more

Very helpful. Suresh was very personable and answered all of my questions and got me set up quickly. Give Suresh a call he'll take care of you . read more

Suresh is awesome! Very personable, polite and professional. He answered all of my questions and was able to rent us a space to accommodate our needs. I will definitely recommend StorQuest based upon my experience today with Suresh. Keep up the good work my friend! Excellent employees are hard to come by these days. read more

Suresh was awesome and very helpful! He answered all of our questions and took the time to connect with us on a personal level.

I've been renting a space at StorQuest for about 4 years. Letty and Suresh are awesome. Great customer service. Safe monitoring and easy access. Pricing is competitive. Grounds are clean. Highly recommended. read more

Suresh is the best !!!! I was able to get a large unit for my parents moving into town from Colorado. He was very professional prompt and very efficient!! The entire area is very clean and safe this is what I was looking for for my parents Suresh made The experience very comfortable and efficient thanks again!!!! read more

The staff at this StorQuest facility is outstanding. Suresh has always been very professional and considerate. Whenever I go to check on my unit, he always takes the time to greet me and ask me how I am doing. He is the epitome of what customer service should be. read more

Suresh does an awesome job. Helped me find a great unit. Was personable and very nice. Highly recommend storquest. Have told all my neighbors. read more

The staff are friendly and helpful. I always walk in and get helped on whatever I need. I'm thankful that they send reminders on when a payment is due so no late charges are done. The storage units are always clean and never dirty. No matter how many questions you have, they are happy to answer them. They will even help you pick out the right unit space so you don't have to spend more than what you need. Glad I chose StoreQuest. read more

The support I received from Letty and staff was thorough, timely and my issue was addressed with a single interaction. Awesome!

We rented a space for our business here for 4 plus years for our business storage needs. We recently moved our business to a new location which had plenty of storage space, so we no longer needed this one. During that 4 years, we upgraded 3 times to larger units, and each time the staff was great to work with. The location is clean, the prices fair, and the service was always to our liking. read more

The Ladies that work here are employees who should be emulated by other businesses. More and more I find the art of customer service is lost in many businesses here in the Coachella valley. The prices are competitive. The only issue I have with the StorQuest is that it doesn't allow for 24 hour access. Keep up the good work Z; It's always a pleasure chatting with you from time to time and take care of your beautiful classic - Mustang! read more

I rented storage place at this location about 7 years ago and that's when I met Zulma. She is a true asset to StorQuest. Just last week I was in need of storage space...again. I did look at other places and thought I'd try StorQuest, not expecting to see Zulma ... To my surprise she was there and it was as if we never skipped a beat ... She's amazing and a joy to do business with. Not only is she professional and goes the extra mile, but she sincerely cares about you as a person and not just a customer. To be honest, Zulma's the reason I selected to rent at StorQuest. She "gets" the business, but more importantly ... she "gets" and connects with your clients! read more

This was an efficient and effective contracting for storage space. Staff was helpful and walked us through the process. The storage container was clean and totally met our needs. The grounds were clean and access gate and hours were accommodating for customer read more

Do not go here at at! No no! What they post online, saying they have the best deals, is a lie.. It's very sad the way they run there business... read more

StorQuest Self Storage has been great! We initially started with a larger unit when we where in the process of moving. After we moved into our house we were able to switch to a smaller unit. Zulma, the manager has been awesome. She made our initial move into the unit quick and easy. Then when we moved to the smaller unit, it was no problem and again, she made it quick and easy. The place is clean and safe. I could pay my monthly rent online, but I like to stop by and chat with her for a minute. If you need a storage place, talk to Zulma. read more

Storage convenient clean and easy to get to. However, office hours are a facade. After renting storage, we were there three times at different times in the day and nobody was available. The sign on the office door said they were in the yard. Searched the lot, still no one. On the third visit on a Wednesday at 2:20 pm we called the office number. After waiting on their call in line for 5-10 Minutes we eventually got a person Who was obviously not located on site. We were told the office manager was on lunch break and would return in 5-10 minutes. Waited 10 minutes....no person showed up and we left. Based on our experience the office is manned on a "part-time" basis at best. Do not believe the office hours. read more