Fast and great customer service! They are very respectful to divers! They gave me a ride to and…read morefrom my hotel while my truck was in the shop! Tim L. the SM was a great help at the last minute of the day as well! Thank y'all! For making my time here very pleasant! Jason VanWinkle C.R. England 220633

The crew here is great to work with.. Pat helps me out a bunch since I have an older freightliner…read moreclassic and it's hard to find parts for this antique.. everyone is very helpful and good to talk with.

Today my heat stopped working in my car. We called the shop and were told they probably would be…read moreable to get to us today, but when I stated that we are from out of town and have a 3 hour drive home they insisted that we come in as soon as possible and they would see what they could do. The mechanic was very honest, and told us the car wash we went to (with very high wind pressure) blew a fuse apart. He simply put it back together and did not want to charge us at all. We literally had to fight to tip them. Excellent service and sincerely great people.

Very honest and fast with fair pricing. A pleasure to work with. We were from out of town and…read moredropped it off on a Saturday and picked it up the following Monday afternoon.

It's a tiny shop and not fancy in any way, but they've always done good work and gotten it done…read morequickly and for a reasonable price on multiple vehicles I've brought in. Make sure you get an appointment and show up on time as you really don't want to have to wait at the shop for any reason.

Joe was fantastic. Very quick work and reasonably priced. Definitely recommend. Got us back on the…read moreroad quickly

IO have been going to this man now for year., With an older Ford F-150 and a KIA Borrerga and he…read morehas never let me down. The best mechanic that I have ever dealt with in my 71 years and being all over the world in the Marines for 12 years. There has not been anything that I have thrown at him that he has not been able to fix for me.

Always helpful and prompt. Anytime my Camaro needs work they go out of their way to make me feel…read morelike the number 1 customer

Friendly staff that has always got me in quick and helped me out in a pinch. They checked over my…read morecar on a moments notice and checked my oil and fluids to make sure it was safe to drive. They have looked over a car I was debating buying and advised me against it with honesty! They are accommodating and friendly. I always trust brining my car to them. Will be a customer for years to come

Great and fast service! So friendly and gave me several options based on my budget. Good honest…read moremechanic. Cash only payments is the only drawback.

I just bought a car from West Point Auto and I want to say it was the easiest process I have ever…read moregone through with buying a car. There was no pressure to buy just answers to questions I had. Before I bought the car there were a couple of concerns I had and they were fixed immediately. My husband had had a stroke and was not able to be a part of the process. We had been to several other used car dealerships that tried to take advantage of the fact that it was my first time buying a car on my own but Jason took his time and let me go at my own pace. We love our new car and after checking around we appreciated the very fair price . I would recommend them to everyone looking for a used car!

If I could give a negative rating if I would. West Point Auto Sales. Buyer beware. My son purchased…read morea 2017 Ford Escape for 13000 dollars with a Level 3 warranty that cost an additional 2600 dollars. 8 months later the car had to be towed to the dealership for the entire dashboard being lit up in red telling him to turn the car off immediately. It was a coolant sensor which cost $466.00 to repair with the additional extended warranty, so he paid it. A month later the check engine light came on again so he bought a code scanner and found out it was a misfire in cylinder 1 so he took it back to their service department to be fixed but the service rep listened to the engine running and told him it could be the spark plug and the coil pack. He told him it would cost a lot more for West Point to fix it and it would be cheaper to fix himself. So he did. A month later the check engine light came on again. He finally had to take it in to their service department to look at because the car would not accelerate on the highway. They told us it would be 2 weeks before they could even look at it, so he left it hoping they would look at it sooner if someone cancelled. Surprise. We had to call them after 3 weeks to find out what was wrong with the car. My son was told the head gasket was a bust and it would be too much time to repair and they couldn't get parts for 2 months. The best option was to replace it with a used engine that had 78,000 miles on it for 7100 dollars. They handed me an invoice for 10,644 dollars in order to repair the car, but said that wasn't the cost! We confronted Jason about selling stripped down warranties where important boxes on page 4 were not checked and he said that would have been a surcharge. We never even saw those boxes at the time of sale nor did we have the surcharge option. I asked the service department to produce denial paperwork for the repairs and I asked the warranty company to produce denial paperwork. I still haven't gotten it and that was more than 2 weeks ago. In a nut shell, they sold us a car they knew had these issues because there is literally a class action law suit brought against Ford for this very problem and probably used a sealant like KSeal to hide the problem for a while, sold us a stripped down DOWC (which stands for dealer owned warranty company) and then basically told us there was nothing they could do about it and pretty much they didn't care. In addition their service department guy wanted to assault my fiancé in the parking lot and then called the police on us. The Better Business Bureau has been contacted and a complaint has been filed along with a complaint to the Michigan department of the Attorney General. If you have gotten to this point, you can contact me at kapage1970@yahoo.com and I will be happy to pass along any information in regards to what I have found out about the warranties and their shady business practices.

I was traveling to Michigain from Kentucky, and 10 minutes out from our destination, the alternator…read morewent out in my truck. I called several service stations in the area, and understandably, they all had a 3 week wait. Walt Sicard called me back after a few minutes and told me he could take a look at it. Jeff and everyone at the service department were extremely helpful. It's never fun to have a repair on a vehicle while out of town, but Walt Sicard Car Company made sure we didn't have any issues enjoying South Harbor. Hats off to these gentlemen. He was extremely fair on pricing and went above and beyond to make sure my truck was fixed and back on the road safely.

On vacation in South Haven and had a tire go flat on daughter's boyfriend's car…read more Jeff at Walt Sicard was able to get plugged and did not charge us! He told us ahead of time if it was a simple plug that there would be no charge. They recommended tire changes soon but no pressure to buy. Honest all the way. if you are on vacation or stay in South Haven during Summers you can trust Walt Sicard Repair if you need them. Joe