I took my Toyota Sienna van in to have the battery and alternator replaced, as I was told by a…read morebusiness they needed to be replaced. This was because my back up warning system, sliding doors, and hatch would not work. But upon further checking on the part by Jason's Auto Repair, my battery and alternator are fine. It was three buttons that somehow got turned off. We will definitely be taking our vehicles to Jason's in the future as needed.

We blew a tire on our boat trailer on our way home to IL. I had to Google tire places and Jason's…read morewas auto repair was closest. No one answered but he called me right back! He didn't have any boat trailer tires in stock but he walked us through where we could get one that would be easiest to put on. Very friendly and helpful! New tire is on and we are heading home!

They really are affordable and they do their jobs well. When my parents or I ever had a problem…read morewith our vehicles we would come here because we knew they were the only place that we had found so far that wouldn't screw us over in either our money or our time. We had been to a couple other places in the area that sucked at either one or both of those things. So if you got car troubles or just need your vehicle to be looked over this place is the place to go.

Broke down on our way to Detroit. Had our car towed here. It was a Friday night and they were…read moreclosed. We had no idea how we were going to get to our destination. Ended up talking to Stormy and she was so nice. She was able to give us a loaner car to continue on our trip and said she would get the car checked out Monday morning when they reopened. The fixed my car and it is running great. And we were able to enjoy our vacation. Can't thank them enough

Chris has taken care of my vehicles for years. He's honest and does good work! I love the puppies…read morehe's had in the office!

Our Kalamazoo based company has multiple vehicles which require both complex mechanical repairs as…read morewell as routine maintenance. Having used many other mechanical companies both large and small I can without a doubt tell you that every single other shop we have used either overcharge/ up charge erroneously, misdiagnose, or do the minimum possible while promising the highest quality. With Chris being located in paw paw the drive/ tow from Kalamazoo was discouraging, but only initially. Our relationship with Chris has grown to the point of complete confidence and trust. Chris not only knows an astonishing amount about anything from simple repairs all the way to high performance! But most importantly Chris is a genuinely good person who means well and actually cares about the well being of his customers! Not only that Chris is a local Firefighter, which in my opinion is one of the most selfless things a person can do. If quality, honesty and professionalism are what your looking for trust Critical and see for yourself!

Tapper chevy in paw paw sold my wife and I an extended warranty for our 2018 Chevy Travers. The old…read moreextended warranty was set to end at 100,000 miles. We were at 88,808 already and we were going to need a new one. Brent set up the new contract, and my wife and I were both told that the new contract would not start till the old contracted ended. Now we have to get work done on this SUV, and we found out that we lost that left over time from the old warranty which is about 12,000 miles. As far as I can see is that Brent lied to both my wife and I. this is a dishonest person that I will never work with again, and I suggest you stay away from Tapper too.

We had a 1:00 pm appt for new tires…read more 2:30 car was JUST taken in. Why have an appt???? Hello??

Service was quick and efficient. We were able to get an oil change, new fair filter and tire…read morerotation in no time and at a fair price. Aaron was great!!

Fast professional service!! These guys were great!! Definitely recommend Tapper Xpress lube!!read more