I had just completed a long and unexpected rebuild of my rear driver side suspension on my 2011…read moreRAV4 only days before Thanksgiving. I didn't think any shop would be able to get me in for an alignment before I needed to travel for the holiday. I called M&W at a friend's recommendation and they got me an appointment for later that day. They called me back around 90 minutes after dropping my truck off and said it was finished! Everyone I dealt with was friendly and informative, and the work they did was fairly priced and solid! Aaron even texted me to ask how things were going after I'd had a couple days to drive around. They've got a new returning customer with me!

I can't think AARON enough for the great service he provided. I was indecisive and valued their…read moreexperience and knowledge and recommendation on a good set of tires that were not overly expensive. I will definitely take my Jeep back to them again. They went above and beyond. Jeep rides smoother and more quiet.

Nothing short of outstanding! My car had an issue that I did not let them know about during a…read morerecent oil change. They identified it and gave me a very honest and fair estimate. Several other shops have looked at my car and not found this issue. Very honest and professional

I own a 2003 Mercedes and do not trust it to just anyone. I read your reviews when we moved here…read moreand wanted to get her ready for the summer These guys really seem to know their "stuff" and are very friendly and helpful. I am glad to reinforce their good reviews with my own Thank you

great job finally a shop with honest prices I was quoted book rate but final price came in…read morehundreds less

Found ourself in quite the predicament. Called our usual garage, 2 weeks wait. Their referral…read moregarage was the same wait and sent us here. The team got us in within the same day. Our truck's window automation broke and it was stuck down. We needed a power window regulator assembly and we made it one night without rain; I was dreading a second. Truck went in at 10am and we picked it up at 5pm. Stellar service! Very happy! Will return!!

Great service and good prices. They can service any…read morevehicle. Took great care of my German import.

Just wanted to give an update. The guys here are awesome and have been so helpful beyond just…read moregetting an oil change. Unfortunately I moved so I don't go here anymore but I couldn't recommend it more!

Jim and his crew are honestly the best around! They've managed to keep my 2010 Jeep Commander…read morerunning like new for the past 7 years. "Its a Jeep thing, you wouldn't understand" but they sure do! They are very reasonable on parts, service and turn around time to get you back on the road, plus they always let you know what the problem is before doing the work. I would highly recommend them for any vehicle work needed.

I had my air suspension converted and the service and price were great . Next day service and the…read morecustomer relations were outstanding . I would recommend this business for car or truck service, 5 stars .

I am incredibly grateful for LV Auto. They still go above…read moreand beyond after all these years. Very trustworthy and helpful; do yourself a solid and go here for your vehicle services!

Just thought I'd update everyone since I posted a review a few years back. It is still a one star…read moreand has not changed, especially considering I never went back. AVOID THIS SHOP at all costs, quite literally a scummy fishy shop. Lets start at the beginning, I had brought my car to LV Auto Service Center for a transmission diagnosis since the transmission had been having some shutters and slipping going on. In the first week of my vehicle being there it was actually good service, they did their standard diagnosis for over $200 and told me that my air intake had come loose causing some issues with the motor getting to much air and they had fixed that issue. Now this is where the shit show starts... They then had me reschedule for a "transmission rebuild" and I say rebuild lightly. They also at this time told me that the repairs would cost around $4000 for the full repairs and had me put a down payment of $2000. Mind you they had quoted me for a transmission build without even properly diagnosing the vehicle. At this time I was not aware they did not know exactly what the issue was, they did not make me aware of them not checking either, now this is suspicious because they charged me a diagnosis but then didn't mention what exactly was wrong with the vehicles transmission, just vaguely stated as a "transmission rebuild". Now from here it continues to get worse, I'm honestly angry I didn't take legal action against this shop. I unfortunately do not own the vehicle they worked on anymore but they are the reason I had to sell it. Okay, anyways, I bring the vehicle back to the shop for the "transmission rebuild" and I had great feelings about it, they assured me that the vehicle would be hopefully wrapped up within 2 weeks and they'll get started on it right away. I dropped it off that day with hope but then that was immediately squashed when I called back a week later to get an update. No answer to the first call, second call I get a hold of somebody. They tell me they have not started on the vehicle and weren't sure if it needed to be rebuilt. Why the absolute hell would this shop charge me a $2000 prepay fee for a transmission rebuild that they hadn't even get properly diagnosed. Obviously, I was furious I told them they needed to start on it ASAP since they had said it was going to be done within two weeks and I needed the vehicle for daily driving, so yeah this whole time they held my car hostage I was struggling to figure out how to get a mode of transportation. After I spoke to them on the phone they said they would test drive it and give me a call back. I waited and waited for that call, it never came. I had to call them every single time I needed an update, never once got a call from them, I call them back and they tell me the vehicle is not slipping and is driving fine, excuse me? You're telling me I just prepaid $2000 for a transmission rebuild that I didn't need? Yeah no not happening, I told them they needed to drop the pan, check fluid, and to do a transmission flush if needed and MAKE SURE there is no metal shavings in the transmission fluid. They check the pan, find metal shavings! Who could've guessed, I was right there was something wrong with my vehicle. By this point they've had the vehicle for almost 2 weeks now with me having to ASK them to properly diagnose my vehicle, to get some sort of actual answer on what could be going on, its almost like they didn't know what they were doing and couldn't admit it. My guess is they didn't know what they were doing, especially cause a few months go by of complete radio silence from LV Auto Service Center. At this point I had already purchased another mode of transportation, due to them holding my car and not working on it. I give them a call some months later to get an update on the car, no update "still working on it" they said. 6-7 months go by, I have to call every single week for them to tell me anything about the status of my vehicle and turns out they had shipped it to another transmission to shop to work on it, without my knowledge. This guy was extremely rude and unprofessional, and eventually was tired of my calling for updates and then eventually washed his hands of the vehicle and sent it back to LV Auto Service Center. I call LV Auto Service Center after they receive the vehicle and they tell me they are not sure if it is fixed or not but it "drove fine" and then charged me the rest. I was absolutely astonished by this, but at this point the car was running fine. The transmission was no longer slipping and I had thought it was over there, but no I was very wrong. I drove that car for 2 months before the transmission had went out again, bring it back since its still under warranty. They refuse to work on the vehicle and said they couldn't get parts, even though they had claimed they would be able to repair the vehicle for me in the first place, they held my vehicle for 10-12 months. I picked the car up and sold it immediately, F.U

I had a great experience here! The team was friendly, professional, and honest from start to…read morefinish. They took the time to explain what was going on with my car in simple terms, gave me a fair estimate, and had above and beyond service.

Highly recommend! Service oriented, customer service friendly, attentive, does not try to "upsell",…read moreHONEST - transparent. This shop is a ministry from the individuals working there to their mission to the community. Unique! New Heights also uses all their profits to help the community by subsidizing repairs and make low-cost vehicles an option for under resourced families. You have my support!! (They've even been named "best" auto repair shop by local paper - which is consumer votes results).

New Heights is great! Great people you can trust! Highly recommend taking your vehicle here!read more