Jake and staff are the very best! Honest, quick and reasonably priced! The honesty and knowledge…read moreare why won't take our vehicles anywhere else for service! Thank you Spikes for the recent work you did on my car, it's driving great!

The people absolutely embody the American Spirit!…read more Great, family-owned and operated business run by genuine folks who truly care about their community and go out of their way to help in any way they can. Hard working people who perform their jobs with a smile; they're in it for the long haul and clearly value creating relationships with their clients. Couldn't be happier with this exemplary business.

If you have progressive insurance, go somewhere else, they don't want your business. I was mocked…read moreand made fun of for simply stating I'd like my bumper color to match the car (like it does now) and I'd like to use ford parts. I highly recommend any other body shop.

OK I had to rate this company because of the service I got. See the wife was unloading a few items…read morein the back alley behind our store when a yahoo in a BMW decided his pretty white bemer would fit by it. The alley is posted for loading and unloading. well he caught his drivers side mirror at the back end of the right side of the truck and laid a scratch all the way down the right side of my three month old truck which was parked. glad he payed for the repairs . these folks did a fantastic job . looks better then new. And the service folks were great. thanks. will have the Mustang detailed here soon.

I wouldn't go here unless you want to get treated like a piece of crap. I explained to the woman on…read morethe phone what my issue was, got an appointment, showed up and she tried to start an argument with me by asking me to reexplain what the car issue was but kept implying it was my fault, then lying, wanting a rise out of me. Waste of time.

Took my truck in for its first tune up and they they found a sparkplug that was faulty and now it…read moreruns great . Thanks Nuckle Busters well be bringing more service your way. Also had it done in just a few hours. Also everyone was really nice.

Repaired front fender damage from a parked car incident . Completed repair was excellent. Found and…read moreresolved wheel imperfections caused by outsourcing to aluminum wheel sub contractor . With only 5k miles on my new car, it is as good as new after their repair . Thanks to their attention to detail and commitment to providing outstanding customer communication .

My vehicle was backed into and the tail hatch back was bent in a hit n run but thanks to a witness…read morethe guy was caught and his insurance paid for the worst example of craftsmanshit ive ever seen from them. up until now they were top dog but either i pissed them off or they have morons working there. there was a separate part that attached to the tail gate hatch that was discolored like it been in the sun or they buffed to finish off it. looked like total crap. worse then the actual damage as to why i took it there. so i went right back in and unknowingly got the owner who came out so i could show him and first he said it wasn't part of the lift gate so them i opened it to show him it was, and then he said it was held on by 2 rivets and the original unblemished in perfect condition was still on the old lift gate and they could change it right now. ( instead of it already been changed before they called me saying it was done) . so i waited a half hour and when they brought it back out the vehicle was now full of tiny scratches that were not here before. then i noticed the body lines didn't match up on the tail gate to quarter panel which the owner mentioned it was a american car . after going thru the pictures taken when it was first dropped of it showed those scratches where not there when i brought it in. the owner told me to bring it back the coming Monday as it was Friday afternoon then, and he would get it fixed. so all weekend i stewed thinking about it and come Monday i took it back . then i kept getting these survey emails so i eventually responded and pretty much described the crap job honestly that they tried to sell me. 2 days later i get a call the vehicle is done and they read the survey which they were not happy about. when i went to pick it up it looked good but i only was looking a the back.after i got it home in the garage i noticed a new dent coming from the inside pointing out on the middle of the driver side quarter panel. already fed up i figured im gonna sell it as i do not trust it anymore.. well tonight after its been sitting in my garage since i pulled it in then, i noticed the finish ground off on the top of the door panel where it meets the roof. I will never take a vehicle or recommend them to anyone now. either they hired a moron or someones bent on discouraging people from trusting them to do the job right. unfrikenbelievable is the word. seems every time i return it to have the job done right it comes back with other damage. what was one a accident free impeccable body now looks like crap. I will now have to find a different body shop to fix there quality workmanshit. im not even gonna go back to show them this. and to think i felt a little bad with my review . not! its actually pretty sad.

I went there, even though they're not a body shop they agreed to look at my problem. It was my 2003…read more500 SL. A back trim piece kept falling off and I knew I was doing something wrong They took the time to look show me what the problem was and how to repair, but I need to get the part. They were very kind, and the young lady was exceptional I would highly recommend them for their kindness. Oh and yes they didn't even charge me. I'll be back

I purchased a 2020 Nissan Murano this past June. A month later I hear the rear brakes squeaking…read morewhen I reverse the car. I braked hard twice and noticed a metal-on-metal grinding sound from the front. Purchased the car with only 35k miles on it. Looked around my area and found Pro Muffler & Brake Shop. Read all the reviews and I was impressed. So I reached out through Yelp. Received a response within 1 hour or less. Talked with them and they told me to bring it in. Took the car in. Walked around the car checked out what was going on and then I set an appointment for the next week for a diagnostic. They took pictures and I agreed to move forward with replacing front and rear brake pads. Came with a warranty of 24k miles/or 24 mos. They offered the bundle deal which I thought was a great deal. Although I am a woman and show up by myself, I know a little bit about cars, and got a pretty good idea about the current market value of parts, labor, and tax, these guys gave an honest quote. Dropped off the car at 9 a.m. and they texted back at 12:30 p.m. that the car was ready. I will use them again and definitely will refer them to others Thank you for the great customer service. The car feels great! Response time is awesome .

Amazing Company! We were stuck on an Ice Covered Private…read moreroad and were sliding off into a Tree lined Ditch. Adam from Rose's came the Rescue!! He got us out in an instant and was a LIFESAVER!! Thank You Again Adam! We will definitely call them again.

Our go-to place! They have serviced our cars and our truck, my husband's tractor, and even repaired…read morea horse trailer for us. They're friendly, honest, reasonably priced, and their customer service is outstanding! Highly recommend.

The owner was very nice and cordial. He talked to me about what was wrong and took pictures to show…read moreme what was wrong, prior to fixing it. It also discussed the price prior to fixing it. He did the work in a timely manner. Everything he fixed works great. I would recommend going to him for your auto repair.

Great place. we have used them many times. We keep coming back because of GREAT SERVICE!!! They…read morestay late until the job is done even during the holidays.

My wife and I stopped in because I was having a problem with a tire. After speaking with Rod and…read morehim looking at my car, I told him that I was suppose to have a warranty on the tires but that a large retail chain had refused to warranty a prior tire. He showed me where on the tire there was a broken belt which had caused a flat spot and a exposed belt. He told me that I should go back to the big box retailer and have them fix it. He did not charge me for the visit, I went back to the big box and this time they fixed it. I went back and had an alignment done about a month later and he did great work. This business is located in the former Merlin 200,000 Mile shop location across from McDonalds on South Westnedge Ave.