Fast, friendly, life saver- extremely grateful for John's Auto Service! A semi jackknifed in front…read moreof me, so I veered off the highway. State Farm's towing service left me stranded for hours, once John's Auto Service was called I was out within the hour!

Brought my car in with a check engine light on for some stalling issues. They called back and said…read morethey had replaced the parts needed (despite them being unnecessary parts, as well as me asking for an estimate before the car got fixed). Drove my car home, check engine light still on, and it didn't even make it the 5 minute drive home. Brought the car BACK in, asked for an estimate, still waiting for a response. They offered no discounts or anything, despite my problem not being fixed. If my car was able to make the drive to any other mechanic, I'd take it elsewhere. Very disappointed.

Last week, a dealership thought they had fixed a problem with my Mazda. Four days after I picked…read moreit up, the same problem occurred again. Today, Romes was very busy, yet they quickly ran some diagnostic tests and identified four possible problems. Romes texted a photo of the 4 codes which I sent on to the dealer. When I went to pay Romes for their work, they said there was no charge. Dillon and Romes is excellent. Remarkable!

Excellent place for auto repairs plus, they will pump your gas. Competent mechanics and very…read moreknowledgeable. Friendly staff & way cheaper than most if not all dealerships. They have a rollback wrecker to boot. Gove them an opportunity to quote a price before you commit to another repair facility. 04/09/2019 Quick update. This is the go to auto repair business. Friendly, personal, fast, knowledgeable. Plus they still pimp gas for you. Closest pumps to the building.

Chris has taken care of my vehicles for years. He's honest and does good work! I love the puppies…read morehe's had in the office!

Our Kalamazoo based company has multiple vehicles which require both complex mechanical repairs as…read morewell as routine maintenance. Having used many other mechanical companies both large and small I can without a doubt tell you that every single other shop we have used either overcharge/ up charge erroneously, misdiagnose, or do the minimum possible while promising the highest quality. With Chris being located in paw paw the drive/ tow from Kalamazoo was discouraging, but only initially. Our relationship with Chris has grown to the point of complete confidence and trust. Chris not only knows an astonishing amount about anything from simple repairs all the way to high performance! But most importantly Chris is a genuinely good person who means well and actually cares about the well being of his customers! Not only that Chris is a local Firefighter, which in my opinion is one of the most selfless things a person can do. If quality, honesty and professionalism are what your looking for trust Critical and see for yourself!

Great service, nice guys. U repaired my car quickly when it broke down, which was a blessing…read moreduring the holiday for me and my family!. I was from out of town. thank u!!!! #satisfiedcustomer

Bought a part from Tyler Pensinger (He is the owner and does all of the shipping under his name…read morerather than BP Repair, so this is relevant according to yelp guidelines) on ebay and after installing it I found that it didn't work. I had my mechanic check it as well just to be sure, and he confirmed it. I contacted Pensinger through ebay and he told me to return it for a refund, which I did. The USPS tracking number confirmed delivery. Thinking that he was going to do the right thing, I waited. After waiting a reasonable amount of time I sent him a couple of messages and got no response, all while his account was actively selling on ebay. It appears that he deliberately waited until the time ran out on my ability to pursue the issue via ebay and paypal (I didn't realize there was a statute of limitations of under two months when it comes to being robbed through these sites, but that's neither here nor there) and apparently plans on not replacing the broken part AND keeping my money. I would have been open to a working replacement if he hadn't decided to play games, but that ship has sailed. It's bad enough that he tried to pass along a bad part that could get someone killed (airbag control module) when it doesn't work, but now he wants to steal from people? I have the report filed with ebay, my message exchanges with him, the usps tracking information, and my paypal receipts as proof of what I am about to say. Until I get my money back I'm going to say it repeatedly and say it loud: THIS BUSINESS SCAMS CUSTOMERS AND THIS GUY IS A THIEF. DO NOT DO BUSINESS WITH HIM.

This review is based on interactions with the body shop at the dealership…read more I hit a deer in a 2009 Ford Focus. The bumper was cracked half off and a fender was damaged pretty bad. Insurance wanted to total it out, even though it still ran fine. However, my grandfather gave me the car a year prior with just 35k miles, and had just passed away the week before, so I didn't want to just let it go. Cris, the gentleman in the body shop office, took it upon himself to make me an estimate, call my insurance company, and then have my insurance adjuster come out to assess the damage personally. Because of this action (and because of the condition and low miles of the car), the insurance company agreed to repair the vehicle. Bear in mind that the body shop had no "skin in the game," as I didn't necessarily intend to use them for the work (just getting an estimate), and did not have to waste their time at all with me, but Cris did. He was also kind and empathetic to my situation and asked nothing in return. That!! Is customer service, and the selflessness we should all exhibit when situations call for it--to offer help without expecting anything in return!

Absolutely worst place to get diagnosed problems on any car. Went in four times and got three…read morealignments done after they told me five different parts that should be repaired. First they did alignments when they should not have because my tie rod outer, front shock assembly and inner tie rod needed to be fix and still proceeded to do alignments. Each visit they told me different parts that needed repair and did alignments on those bad parts. Mind you they keep charging me every time for their mistakes. I fixed everything they said was wrong and still had the problem. And again to give them if the benefit of the doubt I went one last time after replacing all the parts to see why I'm still having problems for them to say it only needed a front lower control arm. Only go for oil changes that's all they are good at and can't mess up.

I dropped my car off on a Wednesday to get a diagnostic on the problems of my car. I was told it…read morewould be done that day, but it unfortunately wasn't, which wasn't a big deal. I showed up the next day around 10 am, and the receptionist walks in holding groceries and when I just politely said that I was there to pick up my car she goes, "Well I just walked in the door," very rudely. She was EXTREMELY rude to me the entire time and acted like I was the biggest inconvenience for showing up during their hours. She just hands me my key and says "Here." I asked her what was wrong with it (because that's why I went there in the first place) and she told me that there was a timing chain issue and they don't work on those for my motor there and then said "oh and something about a wheel bearing." Very frustrating that my car was there for over 24 hours to barely get an answer with no diagnostic report, nothing. The blonde lady up front is very rude and unhelpful. Everything there seems extremely unorganized and no one knows what's going on. The only reason I gave two stars was because they didn't charge me, which was nice. But very frustrating that I waited a week for an appointment, and went a day without my car for pretty much nothing and to be treated like an inconvenience. I would not recommend this place at all.

I have been taking my car to Rudy's for years. I trust their work, their honesty and their…read morereasonable prices. I have recommended Rudy's to friends and family. I would not take my car anywhere else. Rudy's garage employees are like family.

Bad customer service ... No follow up phone call…read more Would not guarantee their product. No way to track purchasing records.

Easy installation and friendly service. They helped problem solve my other car as well.read more

I'm kinda new to town, several times I've gone to Dan's without an appt for help with my tires…read more Each time they gave great advice, fixed my vehicle quickly, and the price was a lot less than I'd expected. A great local business!!

A Coworker came in after me today and informs me I have a flat tire. Oh no is all I can think. I…read moreno longer have road side and my brand new tires came from Discount in Benton Harbor. Obviously they cant fix them in Bangor! The Coworker says.. call Dan's Automotive! I used to live in Bangor and they were my go-to mechanics then.....15 yrs ago...and I am pleased to say...they still have the awesome customer service. Same friendly staff and willingness to help. The drove TO ME aired up my tire so I could drive to their shop...they fixed my tire very reasonably and had me in/out all within an hour. How awesome is that??? I only work in the building 2 days a week, rest assured any and all mechanic work I may need....will go to them! Thank you Dan's Automotive...you kept me from starting my weekend in tears!!!