Today my heat stopped working in my car. We called the shop and were told they probably would be…read moreable to get to us today, but when I stated that we are from out of town and have a 3 hour drive home they insisted that we come in as soon as possible and they would see what they could do. The mechanic was very honest, and told us the car wash we went to (with very high wind pressure) blew a fuse apart. He simply put it back together and did not want to charge us at all. We literally had to fight to tip them. Excellent service and sincerely great people.

Very honest and fast with fair pricing. A pleasure to work with. We were from out of town and…read moredropped it off on a Saturday and picked it up the following Monday afternoon.

On vacation in South Haven and had a tire go flat on daughter's boyfriend's car…read more Jeff at Walt Sicard was able to get plugged and did not charge us! He told us ahead of time if it was a simple plug that there would be no charge. They recommended tire changes soon but no pressure to buy. Honest all the way. if you are on vacation or stay in South Haven during Summers you can trust Walt Sicard Repair if you need them. Joe

I was traveling to Michigain from Kentucky, and 10 minutes out from our destination, the alternator…read morewent out in my truck. I called several service stations in the area, and understandably, they all had a 3 week wait. Walt Sicard called me back after a few minutes and told me he could take a look at it. Jeff and everyone at the service department were extremely helpful. It's never fun to have a repair on a vehicle while out of town, but Walt Sicard Car Company made sure we didn't have any issues enjoying South Harbor. Hats off to these gentlemen. He was extremely fair on pricing and went above and beyond to make sure my truck was fixed and back on the road safely.

Hellish experience purchasing from Heavenly Motors. One…read moremight expect that since they also bill themselves as a "repair & tire" service, that the vehicles were gone over and prepped. In fact, she assured me it was. Within the first day of ownership, the problems began. A pandora's box of one repair after another, week after week. My mechanic told me to call her and ask for some financial restitution as he felt some of the problems should have been addressed prior to selling. When I called she was combative, and responding as if reading from a script. Obviously having experience with previous customers who felt betrayed. I was polite but firm, and she cut me off by hanging up on me, so i resorted to texting. Eventually she said she would give me 200 dollars to offset the costs of the multiple repairs i had paid out, of which were over $1000 total. When i told her i would accept it, I never heard from her again. And they purport to be a "Christian" business? Do not be deceived by the heavenly implication, it is the other.

My wife went there to change out a tire and said they couldn't do it because it had lock lug nut…read more Ok I would totally understand if my wife didn't give them the key lug not for it. When I got home my wife told me about what they said and I went out to inspect the lug nuts. They had stripped the lock lug nut using an impact on it. You never use a impact on a lock lug nut because that happens. You take it of by hand because the vibration of the impact will mess up the lock lug nut. I went back and told them about the situation and they denied it ever happened and had no idea of the car being there that day. I wasn't upset from the stripped lug nut but the lying and refusal to admit that they did the damage. Never go there. It's a scam shop if that is what they want to call it a shop. I would post a negative star if I could. ​

Got me in within the week to get my muffler welded back on. Got it done when they said and picked…read moreup up with no problem. Looks like they did a solid job.

I took my car in to have the tailpipe replaced. They said the muffler also needed to be replaced…read more With the new muffler and tailpipe it was twice as loud as it was before it brought it in and the new tailpipe also rubs against the suspension spring. Also, the doughnut gasket at the exhaust manifold also started leaking after the work.

I have used Randy's shop since I moved to South Haven 15+ years ago. I started using him because I…read morenow drive high-end imports and don't have a lift, they run close to the ground, and don't have room like the old muscle cars. Only charging $15 for my oil changes, when I bring in the supplies, is totally worth it! One time the seal on the filter I brought in was lop sided. They still fixed it with no charge, even when I purchased the filter through Auto Zone. There are numerous reviews attacking his attitude towards customers. I've only seen him as a pleasant person to interact with. Like everyone, people can have stressful days. Maybe these individuals came across rude or there was some communication issues during their discussions. Be sure to pet their mascot beagle which greets everyone. I try to bring her treats on my visits. All of the employees seem pleasant and professional also.

Great service Good prices!!! Blake and Robin were easy to…read moredeal with. Traded in my 2017 GMC though the trade number was very fair.

Terrible dealership and terrible customer service. Sold us a used Ford150 that they knew needed a…read morenew engine (but did not tell us) and now is offering a measly amount to help pay for a 10K engine. Don't buy from this dealership!!!

I had three different mechanics look at my vehicle and could not find the problem so I brought it…read moreto McFaddens and they got it in right away, found the problem and fixed it and were very knowledgeable.

This dealership sold my elderly mother a 14 year old vehicle for $2k OVER KBB under the guise "it…read moreruns so great and has 'improvement/repairs' I was gonna buy it for my own"...well she drover it under 400 miles and the transmission failed. She is on disability and saved almost 5 YEARS to buy a vehicle. She can not afford the transmission repairs and the owner Rusty will do NOTHING to help this issue-not even have it towed to the repair shop-but he replied on my review that he offered to bring it back and repair at a discount!! Rusty, we'd like to take you up on your offer that wasn't available when I called you for help today, why don't you stand behind your word in your response you left me? Especially since that's what kept you in business...(your words) because there's an elderly woman without a car and almost $8k...I'm sure she'd love to hear your offer of help If it wasn't a lie!

HORRIBLE SERVICE! My mother had called soon as they opened and got yelled at by the owner saying he…read morewas "sleeping" and to call back at 8am instead of the time they actually open. My car had gotten locked and my battery died and we got quoted almost over $150! But when my brother in law called he was only charged $75 to get it unlocked and jump started! So if you are trying to get charged more just for being a woman this is the place to go! Will not be bothering sleeping beauty again for their service.

I worked for Harbor Towing and that was one of the worst mistakes I ever made. They are totally…read moreunprofessional, most of their tow trucks have sensors unplugged and would never pass inspection, they don't have registration to most of the trucks they tell their driver if DOT pull you over tell them the company is waiting for the registration to come in the mail. They require you to work 15 hours a day six days a week and to cover it up They don't allow you to fill out that part of your log in sheet they fill it out and alter it themselves Nothing on paper so you cannot see how much you get paid how you get paid It's all online on a bootleg website. The whole business is a huge scam

This review is based on interactions with the body shop at the dealership…read more I hit a deer in a 2009 Ford Focus. The bumper was cracked half off and a fender was damaged pretty bad. Insurance wanted to total it out, even though it still ran fine. However, my grandfather gave me the car a year prior with just 35k miles, and had just passed away the week before, so I didn't want to just let it go. Cris, the gentleman in the body shop office, took it upon himself to make me an estimate, call my insurance company, and then have my insurance adjuster come out to assess the damage personally. Because of this action (and because of the condition and low miles of the car), the insurance company agreed to repair the vehicle. Bear in mind that the body shop had no "skin in the game," as I didn't necessarily intend to use them for the work (just getting an estimate), and did not have to waste their time at all with me, but Cris did. He was also kind and empathetic to my situation and asked nothing in return. That!! Is customer service, and the selflessness we should all exhibit when situations call for it--to offer help without expecting anything in return!

Absolutely worst place to get diagnosed problems on any car. Went in four times and got three…read morealignments done after they told me five different parts that should be repaired. First they did alignments when they should not have because my tie rod outer, front shock assembly and inner tie rod needed to be fix and still proceeded to do alignments. Each visit they told me different parts that needed repair and did alignments on those bad parts. Mind you they keep charging me every time for their mistakes. I fixed everything they said was wrong and still had the problem. And again to give them if the benefit of the doubt I went one last time after replacing all the parts to see why I'm still having problems for them to say it only needed a front lower control arm. Only go for oil changes that's all they are good at and can't mess up.