Affordable storage is a cntradiction. When ever you get more secure, the cost goes up. This drive…read moreup facility is nicely laid out and has over 300 units of different sizes. It was raining a lot when i looked three different units and the insides were completely dry. No water on the concrete floor!!! TIP: if you buy two months up front, it is half off each month and then she gave me a 10% military discount. This place is month to month, so no year contract!!!

Jackie was wonderful and helped me pick the best unit for my needs. They have a new climate…read morecontrolled building and a 50% off special for the first two months. It may not last long so call to confirm. They are open on Mondays now contrary to some website information. Remember that you will need to insure your own items if they are of value to you. There is a gate and you will receive a personalized gate code as well. Super convenient for residents in the Northtown area. Prices are cheaper than most as well. I very much like to give credit where it is due. Thanks, Jackie.

I needed a space to park my cargo trailer for about two months, so I went online and reserved what…read moreappeared to be a suitable space. I paid and arrived the next day, only to find out it was an enclosed garage with a door that was far too low for my trailer to fit through. I went to the front desk for help, but no one was there. I called the number posted on the door, but it was just an automated line. Later that day, I finally reached someone and explained the situation. I was told I'd be charged a $29 service fee to cancel, but they'd "probably take care of it." I was told someone would call me--no one ever did. After several follow-ups, I received a small refund for the lock they require you to rent, but not the full $161 I had paid. My cancellation was being treated as if I had moved out, even though I never moved in. Eventually, I was told I'd receive a full refund by check (not back to my card) within 3-4 weeks. Five weeks later--nothing. I called again, was reassured the check was coming, and was told it would include the $29 fee. When the check finally arrived, it was missing the $29 fee I was told would be refunded. Nearly two months later, I'm still out the $29 and have spent far too much time chasing down something that should have been handled in a single phone call. A little bit of basic customer service or human decency could have gone a long way. Very disappointing experience. I'll be sure to recommend my friends and family look elsewhere.

This facility charged us for an extra month after closing our account and telling us we had no…read moreadditional fees to pay. I started getting calls from "collections" saying we didn't pay a $38 charge, yet never received any emails, or calls from public storage telling us that we had outstanding charges. Collections keeps calling and only wants payment over the phone instead of mailing us an invoice... After reading the reviews it sounds like they do this a lot.

As far as storage units go, this place was ok. The customer service at the desk moving in was…read moredecent. The place is clean and modern and secure. What we did not like was the large 10x30 unit required a trip up the elevator and several hallway turns to get to it. It added a lot of effort to moving in. The rates were a bit higher, but still ok.

This is by far the best self-storage I've done business with. I've had a unit here since the…read morelocation opened and just added my third unit this week. I've used various large corporate chain facilities in town and just thought all storage companies were disappointing until we found this one. First, the staff here is very helpful and friendly. They've consistently gone above and beyond to accommodate us and helped us save money along the way. The facility itself is very new, spotless and free from pests. I often see the staff sweeping, emptying trash cans, or walking the premises. The lighting is great and the door access control works without issue. Cameras appear to cover every angle and the climate-controlled areas maintain a consistent temperature with no humidity issues. Access is provided through multiple wide doorways with spacious elevators providing access to the upper level. The facility provides various flat moving carts that are conveniently stored just inside the doors. The loading/unloading area is well-lit and very close to the doors. Getting signed up is super easy. The paperwork process is quick and hassle-free with no hidden fees. **Pro Tip: Get your rental started by starting your rental via their website for the best price and to take advantage of their move in special. The pricing is very reasonable and a great value. A clean facility, robust security, and amazing staff--I feel like this is the best storage option in Overland Park!

I have been a customer here for a couple of years and I would highly recommend this facility. It's…read moreVERY clean (can't preface the cleanliness enough!) still feels brand new, is extremely safe and monitored well. Ray the manager sets the bar for the customer service that most businesses are lacking with the personalized service he gives. This company is very lucky to have him as a manager of this property. He will work his magic to find the best unit he can to meet your needs and budget. He and staff go above and beyond day and night to ensure customers are taken care of. Unlike another facility I used to use, as a woman, I feel very safe coming here at night by myself if the need arises. I will continue to lease space here as long as I need to. Thank you Ray!

I have used Wise Moving Company for my Uhaul rental needs for many years. I highly recommend…read more I've rented covered trailers from them several times in the last year and each time the process was easy using the Uhaul App. They had my reservation when I arrived. They had the equipment I reserved and it was always in good working condition. Checkout and checkin were easy and the staff was always friendly and helpful. I will continue to use them for my moving needs and highly recommend them.

I purchased a Groupon Featured Deal coupon for storage space at Wise Moving Company and U-Haul…read moreCenter in Lee's Summit, MO. The coupon stated the following "Choose Between Two Options *$11 for one month of storage (up to a $116.95 value) or *$39 for three months of storage (up to a $350.85 value). For both options, customers may choose between 10'x10', 10'x15' or 10'x25' units. I called the company to use my coupon for a 10'x25' storage unit. The manager told me that I could only get a 10'x10' storage unit as this was the only size available. I asked if I could get two of these at the same price as this would equal a 10'x20' size. The manager stated that I would have to purchase another Groupon coupon if I wanted more space or for me to contact Groupon for a refund. At this time the company has sold 50 of these coupons and is offering only the 10'x10 size unit. This is a classic example of what I consider to be a bait and switch offer. The store manager also stated that the Groupon sale webpage for this offer stated that these units were on a first come first serve basis. This is absolutely false as no such information was stated in the offer. I contacted Groupon and told them how this company had not fulfilled their promise in their ad and therefore I cancelled my order. Groupon looked at the ad placed by Wise Moving Company and U-Haul Center and agreed that the company indeed did not have any such information in the ad stating that this was a first come first serve basis. I received an e-mail from Groupon stating that my credit card would be credited for my purchase. The Groupon representive I spoke to also offered her apology for having been treated badly by this company. I will not be recommending Wise Moving Company as a company to patronize.

We have rented on separate occasions and the staff has been courteous and helpful. Facility is…read moreclean and safe, with various unit sizes that are easily accessible.

It's not the same without the original management. Their customer service is horrible. The place is…read morenot kept up on the outside filthy dirty. Go rent somewhere else he probably be happier. And their district manager she's a snot

2nd time using Extra Space at the 63rd st location. Just as my original experience, i give the…read morecompany, this location and the staff - especially Stephanie, very high marks in customer service and providing assistance for storage size required, etc. Payments, hours, availability and organization have been flawless.

The lady her name I believe is Shelby. She assisted with pricing for a storage unit. She was…read morewonderful. She was very helpful, sweet, patient and knowledgeable. I may store my belongings at extra Space Storage. I wish all employees were like her. I give her a A+++++