Because zero stars is not an option in order to leave a review.
Our storage unit was broken into as well as another unit near ours. All major electronics were taken as well as items we received from our recent wedding. Because the property is not monitored regularly, we were the ones to discover the damage. The unit was left open long enough due to the forced entry, to cause water damage and mold formation on our furniture, mattresses, etc. Attic Storage of NKC stated that they make no guarantees for security or well being of stored items and they are not liable for damage to your stored items due to "negligence of management." Is that not the point of a property manager? The theft is not their fault (maybe) but the fact that the metal panel on the back of our unit was left wide open for weeks to allow water to enter the unit and grow mold on our furniture. We could have saved our money and just placed all of our items on the curb with a large "For Free" sign attached to them if we'd have known this is how their business was to be run.Moral of the story is that if you are to store your items here, there is nothing stopping the property manager from calling her cronies to let them know what unit you're in and if their is anything valuable to steal because the "property manager" has no responsibility to maintain the property and is merely a janitor to clean empty units. This company showed no compassion in this unfortunate situation and immediately became hostile and argumentative when questioned. I would not recommend Attic Storage NKC to anyone.
Side note: Our unit and the unit 2 doors from ours were both entered from the rear and had valuables stolen (a blind spot in the security cameras of course). The unit in between these was empty, but had a lock on the door and would not have looked any different than both our unit and the other vandalized unit. So how did the thieves know to skip it and not to even attempt to enter it? A good question indeed. read more