They were very hard to contact to set up rental and after a year we didn't need the storage…read moreanymore. once again, very hard to get communication out of. Tried leaving messages, no response. Finally was able to get in contact with them and was told I was given two keys and couldn't stop renting until I gave them the second. Was given no other option and she was very short with us... On the bright side, at least the unit was clean and well taken care of. No signs of theft or break ins.

Had a little trouble getting a hold of the place to do a rental. Found out it was just a bad week…read moreand the manager was out of town. We finally got a hold of them and things went smoothly. They have an office in Des Moines they operate out of so there's not someone onsite for assistance. Over all It's a decent place from what I have been able to access in my many visits in the last week. The units are maintained well. No rust or broken doors I could see. They do provide several sizes for your storage needs. The insides of the units were clean. The bonus is they provide you a lock and key. You don't have to provide your own as I am used too. The area inside is also clean, no junk laying around and all units seem to be well taken care of outside. The prices seem about standard and there's no other storage places for several miles so sometimes you have to pay a little more for convenience. On the down side, they are really hard to contact. We had difficulty calling and emailing. Our calls were rarely returned.

I needed storage to help hold equipment for my small business. The price sounded great, but their…read moredelivery is poor. Entrances are frequently out of order. The units are not the advertised sizes. At the most critical time I needed access their access pads didn't work and they did nothing to stand behind it. Do NOT recommend!

We needed to get a few storage units for our transition to our new home and during the process of…read moreselling our current home and AAA was super conveniently located. We got a drive up climate controlled unit and it is really clean, the temperature and humidity have been maintained well. The staff is fantastic and they are open 7 days a week which is super nice when getting payments in or if you need help with anything. They were even able to get us a 2nd unit right next door to the first one, which has made moving into the units so easy! I would highly recommend AAA Storage. Not only are they clean and well light, but secure and the staff is great!

This experience was stellar. I made a unit reservation over the phone and then went in to buy a…read morelock, sign the paperwork, and pay my first month's storage. The facility is exceptionally clean and appears to be very safe. There are cameras on the buildings. The property is fenced and gate, requiring a code to enter. The manager was extremely friendly, thorough, and professional.

This storage site is amazing! The manager Stephanie is very helpful and solves problems before they…read morearise. I haven't even moved in yet, and the customer service is excellent!

DO NOT STORE YOUR BELONGINGS WITH THIS COMPANY IF YOU VALUE YOUR PROPERTY. My storage unit with…read moreLockbox Storage Waukee is infested with rodent excrement and there may be damage to my belongings. In making a claim to the insurance you pay for monthly at this storage, the insurance wants photos of the possibly damaged furniture. This rodent infested storage company will not monetarily assist with removing my furniture to obtain photos, nor have they offered to move my belongings out and address their obvious rodent infestation. Instead, storage management provides a copy of your contract that purports to absolve them from any responsibility in this matter. If there was a way to give this company a negative star rating I most definitely wouldn't hesitate to do so. Response to Lockbox Storage Waukee Management: AGAIN DO NOT PLACE YOUR PERSONAL BELONGINGS WITH LOCKBOX STORAGE WAUKEE IF YOU VALUE THEM. The response from my negative review post of lockbox storage Waukee management is pretty clear that every comment within my post is true. The Lockbox Storage management team response is a prime example of their "customer first" business model of our rodent infestation is not our problem but yours because you chose to do business with us.

Exelent service really really clean. Been renting for the past 2 years. Easy to get in and out.read more

I have used them twice. Very professional gr8 Value…read more Thank you so much. Grimes Movers and Finnemore.

These guys did a great job of helping my parents with their move! 4 guys showed up, including…read moreJosh, the owner. He was great at working with my Mom before the move in getting her boxes, changing the moving date, dropping off stuff to my Dad's room in a separate area of the building, and answering all of her questions! The day of the move they were all kind and careful with belongings. My sister and I actually had fun the day of the move and helping these guys get stuff done quickly! Their bid was on track for timing and no extra charge surprises the day of the move. They even took down and moved a very large TV that they were not expecting to do - and they didn't break it in the move! Highly recommend!

2 days before my movers were schedule to arrive, I received a call from Jeff letting me know that…read morethe 20 ft container I had ordered was not available. To help solve the issue, Jeff told me that he could replace my 20 ft container with a 16 ft container. I didn't like that solution as I would be receiving a smaller container. He then told me that he would also provide me with a 2nd 16 ft container at no charge. I should have requested that in writing. From here, everything went south. I was charged far more than what Jeff told me I would be charged and when I questioned everything, he told me that he would never tell anyone that they would be receiving a container free of charge regardless of the mix up. Do not purchase their insurance either. I had to file a claim and then the insurance adjuster told me that my claim was not covered. My gut told me to go with PODS and the next time that I move, I will be working with PODS.

Outstanding customer service, Joe answers the phone and emails immediately and is very responsive…read moreno matter what the request might be. The units I used were clean and just about new condition, they saved me moving twice since my new house wasn't done by the time I sold my old one. Joe (The Manager) even came out on a delivery to make certain we were happy with the placement and to help the delivery driver get everything done in one day. Would definitely recommend, they are great company.

I will give Broadway storage a 10 rating. Mark went above and beyond to save items & photos of our…read moredeceased children. Including yearly Christmas photo ornaments. Not only saved them but they weren't rummaged through. They were neatly stacked waiting for us. We've been dealing with disability and have lost everything else from a 35+ year family. REMEMBER COMMUNICATION IS KEY the worst that could happen is they say no. MARK SAYS YES

Excellent storage unit and very secure. They are willing to work with you if you let them know and…read morethey have clean, nice storage units. Due to major storms we were displaced and they gave us a break and let us get right in.

Such a nice storage place and all indoor boat, RV, and trailer units. Brand new and just opened…read more They will very soon have electricity in the units! The price is super reasonable. And the staff is amazing!!! They even helped us back in for the first time. Kevin is awesome !!! The units are nice and big for getting things in and out. Which is especially with a larger trailer! Overall super impressed with the service, prices , and the units!

Love this storage facility! It's new. All units are indoor. Back in and pull thru access. Multiple…read moresizes of units to fit all your storage needs. It is a great place to store boats, RV's, Campers, trailers, tractors, and anything else you can think of. The driveway is large and easy to navigate. Electrical hook-ups are available in each unit. There is a private door for each unit--no jumbled up shared units! Security camera's are on site. The owners of this facility are super nice and extremely helpful. Indoor storage can be pricey, but these owners are trying to keep it competitive and a bit more affordable. Love this place!