We first rented a unit five years ago for $112/month. The people on site were very friendly and…read morehelpful. Since then there has been a steady deterioration in the service and yearly increases in the rent. It is now over $400/month, and there are no live personnel on site. (If you have a problem, you talk to a screen in the lobby.) Too bad, the facility is actually very good, but it is clearly a scam operation, since they know once you have your unit full, it is very time consuming and expensive to have it all moved to another facility.

Don't trust these people! That $300 unit will be $600 in the very near future. (It happened to…read moreus.). We are removing our items as soon as possible. When you call to complain, they cite "market conditions." They have no overhead. They don't pay tariffs. There is zero reason to screw customers like they do, other than their greed. Terrible company to do business with.

I was generous in giving this 2 stars. I know my experience should not be a reflection of the…read moreentire company because I read many great reviews before feeling confident in choosing them. However, my experience was not so great. For starters, many items such as glass lamps, glass tables, and high dollar framed photo did not even get "wrapped" or "packed". They were just set into the truck and later set into my storage unit. The movers were reminded that items such as a living room rug and framed photo were to be packed, yet they were trying to rush out so quickly that they tried to leave so many items behind. The process was slowed down due to phone usage and standing around/waiting for direction. Not to mention it took THREE movers 6 hours to move a 'mostly packed' 1 bedroom apartment into the moving truck. I had everything ready, sorted out and most packed and it still took 6 hours. Which resulted in having to unload the items the next day. I can only hope that my items were properly taken care of when I wasn't looking because what I did see was not very pleasing. My things definitely took a little beating. No matter if your furniture is high dollar or not, movers should handle YOUR furniture/items with the same care. My bill came to over $2600 but after speaking with the manager, even he realized that took entirely too long for 3 movers and took 2 hours off my bill which brought it to $2100. It was still high for the quality of the move that I received especially it being a mostly packed one bedroom apartment, but sometimes you have to take a loss. Like I said, I do think the company is probably great. I just didn't luck out with the best experience.

THEY'RE THIEVES!!! They stole my iPad Pro and all of my Crate & Barrel dishwares and silverwares…read moreand who know what else they stole. It seems like I have way less stuff and have to buy new stuff for dining after the move. They charged $2400 to move a 1 bedroom materials for 8 miles. For that type price, they didn't even move stuff into appropriate rooms in the new apartment, they just left everything in the living room, plus they stole a lot stuff. I asked them to put them in a storage unit overnight and they declined. They absolutely took an advantage of me. THEY STOLE A LOT OF MATERIALS! Had to buy new plates and everything, to this day I still can't afford to replicate what I used to have. [I'm not a mover and I have no interest in making a bad review for competition purpose.]

Noah is easy to work with. The guys were super nice and busted their butts. The move is 2 parts and…read morethey handled it efficiently. They assembled all the furniture and did a great job. Highly recommended

These guys were seriously the best! Super professional and nice strong guys. They were on time and…read moresmart about packing our PODS to make sure everything fit. If I have to move again I wouldn't chose anyone else! The whole team was a pleasure to work with and they were reasonably priced.

Elite has moved me twice - storage unit to a house and house to a condo. They also have moved a…read morefriend of mine. Nothing but positive things to say about them. They are very fair with their pricing, workers are on time, work hard, take care with your belongings. 5 stars all the way

We couldn't be happier with the service we received from Elite. The 3 man crew were on time, very…read morecareful wrapping up all items ( not 1 thing damaged). The guys were quick, had us packed and unpacked in less than 4 hours. I would definitely recommend .

BEWARE - Shady business practices -150% Rent Increase…read more Month 3 - raised rent from $114 to $198/month Month 9 - raised rent from $198 to $287/month Management response: Rental rates are influenced by multiple factors, including market conditions, but we strive to provide competitive pricing and value to our customers.... Total Bait and Switch. Save yourself a headache and shop elsewhere.

Do not rent from this place. They advertise the first month is "Free". it is not free they still…read moreadd their fees, so it was $52. After that it was $84 a month including taxes and insurance. After three months I got a notice that my rent was going from $69 to $192 with my new total being $207.00. Customer service may as well be Xfinity. There is nobody there to talk to. Do not rent from here or any of their affiliations.

Pretty nice storage units located on Daniel Island at the end of Seven Farms Drive…read more The staff here is pretty friendly and keep the grounds clean and secure. I never worried about my stored treasures being taken or the weather getting to them. The pricing is a little high, but comparable with Mt. Pleasant storage units. You might find cheaper units in N. CHS, but you might not have your stuff when you go back.

Manager is very friendly & was able to help us on short notice. Location is really convenient for…read morethose on DI.

From the moment we called Timmy to discuss our timeline and moving needs, he and his crew took care…read moreof everything! From scheduling to supplies, every request that we made was met with a "Can-Do" attitude & genuine kindness. Thank you Timmy, Coach Ron, Shawnn, Trip, Jared, Cordell, Vic & Junior!! You guys R-O-C-K, ROCK!

I had a 'move within a move' scheduled for a single day. Tim Hayes came highly recommended and had…read moresubstantial manpower to accomplish what I needed done. They arrived on the dot at the scheduled time and began the dual move from my temporary home to my storage unit, where we left some items, retrieved others, moved ALL of the remaining 'keep in storage' items to a NEW unit in the facility, then on to my new home! The team of men who did the move were extremely polite, capable, careful and able to change up on a dime with a smile on their faces when I needed particular access within storage for the future. All of my belongings arrived safely, and the team placed them where I needed, unwrapped them and took the papers and boxes with them on the way out. They did ALL of this in 4 1/2 hours!? The price is competitive, the manpower excellent. I highly recommend them and wouldn't hesitate to call upon them again if needed.

I have used Smooth Move Charleston twice now and they are pros at moving anyone. We had 7+…read moremilitary moves in our lifetime and this company surpasses any previous moves. Dexter led his crew well and TJ, Justin, and Mel were helpful, so kind, and took time and care with each item. I had made a diagram and labeled everything where it went and they executed the move extremely well. They live up to their move - thank you again for another Smooth Move!

We had an amazing moving experience with Smooth Move! The movers were courteous, knowledgeable,…read morecareful with our belongings,, professional and worked hard! I definitely reccomend! Lauren Sayle

James and Dijon were great in every respect. Specifically, their teamwork and talent in safe and…read moreefficient utilization of space while loading the truck and ability to steer their efforts smoothly in whatever direction asked of them. Polite, friendly and solid young men. Thanks a bunch guys. P.S. YOUR BOSS DOES NOT PAY YOU ENOUGH!!!! -Your share of the fees we paid for the service that came from YOUR sweat and YOUR backs should be MORE THAN HALF. Your futures are bright; good luck gentlemen. *elbow bumps*

Stephen of UniMovers and his crew are life savers! The owner was always accessible by phone and…read moretext. Stephen went above and beyond to ensure I had all the resources/manpower I needed for my job. They were all very flexible and courteous. He has done a terrific job training his crews. I needed to move 3 huge storage units (10x 20) within a few days (very time sensitive) that were cluttered/a disaster with extremely heavy and fragile items or boxes. Stephen was also able to locate for me a company (Tidewater Property Preservation and Junk Removal) to take away at the last minute a 2,000 pound safe! The first crew of Austin and Kamren quickly tried to organize the pack/move for efficiency! These young men worked nonstop and effortlessly and even made suggestions to help facilitate the process. I can't thank them enough for their insights!! Our second day, I added Dijon, Spencer, Cam and Bryan. Again, this crew along with Kamren also worked tirelessly (not even stopping for rest/food) from 8:30-6pm. They treated my boxes/items with care as if my things were their own possessions! Bryan was even able to find people to come and get things that weren't able to be sold. This helped us so much! I super valued and really respected Dijon and Spencer's expertise about the timing of my UHaul and where to donate or sell certain items! Thank you both for helping make that last day go smoothly and finish on time! Sava joined us on the third day working just as diligently. This crew even traveled with us to the pod warehouse for unloading/repacking of our items in extremely hot conditions. For my last two days. I requested/asked for these same crews! They had been so amazing the other days for us. :) I appreciated all their hard work, enthusiasm and dedication these men gave to their job and my family over the course of 4 days! My gratitude to making a difficult move/pack process much easier given tight time constraints. The best recommendation I could give them is that I wanted to fly these crews to CA to help me unload my pod! Call Stephen at UniMovers and let his crews Kamren, Austin, Dijon, Spencer, Cam, Bryan and Sava handle your next move/pack/loading/unloading. You won't be disappointed and will definitely get your money's worth!! - Lisa Hoehle, Johnathan/Kayleigh Martin