Worst moving experience of my life. Used them in January 2019 for a move between homes that were…read moreless than 2 miles apart. The guys wasted time, essentially milking the clock. Caused several dings to my staircase walls and did a horrible job "fixing" the damage. Then they dropped and broke a mirror as they were unloading it..they were being careless and caused unnecessary damage. The owner, Jessica, tried tried to make me cover the deductible to have it repaired..she would ignore my emails then eventually turned it over to someone else to deal with. Totally unprofessional owner and crew. Surprised they're still in business.

This company was awful the owner spoke a great game but very disappointing results do not use this…read morecompany ! No remorse or reimbursement on many broken items. Sent pictures and not even a sorry. DO NOT USE

My experience with the staff was amusing. Cindy made the process of getting a unit incredibly easy!…read moreCindy and Angela are great to work with!

This is the ONLY way to go if you are looking for a storage unit in the ladson/summerville S.C…read more area! They really care about you and are always helpful and understanding!

Friendly staff and a very easy-to-use online service for preordering and selecting a pickup time.read more

Good customer service. I dealt with Lisa, she went above and beyond with assistance for my move. I…read morewill be recommending them to anyone that looking for a storage facility.

I moved into my new apartment this past week and had a great experience with Carter City Self…read moreStorage! I was unable to reach other storage units in my area, and they accepted me so quickly! They explain very thoroughly, give you the key to your unit, and provide you with a code to enter into the building. The process was super simple as this was my first time getting a storage unit. The price for my unit and size was very affordable too. I also loved that they provide dolly carts, since I completely forgot mine back in my hometown. They also have a sweet pup in their office that was precious. I will definitely book with them if I ever need a storage unit again!

Parker in the office was so great and helped us out. Not once did we feel like a bother, and he was…read moreable to answer all our questions. We changed a unit at last minute because we underestimated the 1st units size, not even the slightest problem. Key pad works great and the unit was clean!

Don't go here they will charge you so many unnecessary fees and even try to collect money from you…read moreafter you have moved out. I moved out did everything right and they charge me over 700 dollars in fraudulent fees and sent it to a collection agency when I refused to pay to hurt my credit. STAY AWAY THESE PEOPLE ARE THIEVES

I tend to leave positive reviews. The few times I have decided to review a place. I moved from…read moreAustin to Charleston over four weeks ago and utilized U-Haul as my moving company of choice for everything from Mo to the truck to the storage unit. I have not had one single thing go right which cannot be coincidence. I have called there no less than 15 times with the promise of elevating issues. Everything from the original movers arriving too early and the truck wasn't available on time so we burned two hours but they promptly left after the four hour time.. The storage unit when we finally arrived in Charleston was exactly what they said my four bedroom house needed, but they had rented it the day before, so they moved me to a different property in Wamba Creek. My experience at that particular storage unit in Wambach Creek has been nothing. Short of ridiculous. From the front desk to Elijah, the Director of the actual facility, nobody communicates. I have been overcharged for insurance which I have addressed and it has not been fixed. They locked me out of my storage unit because they thought that I had Live animals being kept in there, which was not the case. They just followed me in and out as I was moving items. They are not conveniently open at all, for a business, where people need access, they are open from nine to 3 o'clock on weekdays. I had to take days off of work to accommodate their schedules because they had errors in their access card coding. At the end of the day, one month later, my 26 foot U-Haul truck is still sitting on their property which I do not have access to because they jammed the back even though I had a log on it and that is illegal. I was supposed to return it a month ago but I can't because they could not provide me with adequate storage. Space And then when they did they locked out my access card. The storage space was supposed to be free for the first month but I've been charged numerous times and gotten bills to pay for the next month. U-Haul is the worst logistics company I have ever dealt with and I sit here today as a brand new person in Charleston that has zero access to her clothing her furniture her medication everything I own is in that U-Haul truck or in that storage unit. Do you think anybody ever calls me back? The answer would be no I asked for this to be elevated every single time and not once has anyone called me. Do not use U-Haul for anything, you might find a nice person here or there, but at the end of the day, my move to South Carolina has been an absolute disaster and cost me $10,000 and I still had to pay them which I paid upfront so they got their money and now have all of my items from my home my clothingmedication that was absolutely dire that I take every day, but no one cares over there. Absolute worst customer experience ever and I am still battling them.

Let's face it, nobody driving a U-Haul is headed for a great day. Moving is a pain! But I had a…read morereally pleasant experience during pickup and drop off at this location. I rented a 20' truck and some moving blankets and a dolly. Staff helped me load it all up and got me on the road quickly. They were really friendly, and a great way to start an exhausting day.

I'm writing this review knowing this is a fairly new business to the area. I went on the last…read moreweekend of July 2023. My mission was to clear out a storage unit & pick up a Uhaul at this location. I went in from NY so i decided to fly in & Uber to the facility. Two negative things happened; my Uhaul reservation wasn't ready and I had the wrong combination code. At this time it was around 1pm and they closed at 5pm so i was running short on time. It was a very busy day for the staff from what i could see so it was hard for them to help me right away. Ultimately we all figured things out as a team and they were able to get me into another Uhaul rental for the same price. A bigger one! They then helped me cut the lock to the unit and had all the equipment available for me to load everything into the truck w no major issues. The manager even took me around the facility on his brand new golf cart which i thought was pretty cool! After i finished up i went to say bye to the team for all their help dealing w. the scenario I was in. They gave me a few water bottles for my long drive to FL and ultimately were happy to see me succeed. I would recommend this facility mainly for the great service & patience they provided me with.

The worst of the worst. Rented van and unit, came to unload unit and couldn't get into gate. Had to…read morecome back driving more to do so. Put 20 bucks of gas in and they still charged me a extra 10 bucks. Gas gauge corrected at check out but not on check in. The biggest shit show. Don't rent or go and get hosed here. Go anywhere but here Have phots but challenged, lol Oh 133 dollars plus 20 in gas for the day .

Pretty nice storage units located on Daniel Island at the end of Seven Farms Drive…read more The staff here is pretty friendly and keep the grounds clean and secure. I never worried about my stored treasures being taken or the weather getting to them. The pricing is a little high, but comparable with Mt. Pleasant storage units. You might find cheaper units in N. CHS, but you might not have your stuff when you go back.

Manager is very friendly & was able to help us on short notice. Location is really convenient for…read morethose on DI.