I am pleased with RecNation. I have been with them 16 months. Ease of access and safety were my top…read morepriority and they have exceeded those expectations. Thanks.​

Very helpful and quick to answer any questions I had also very polite! Sent email about other…read morestorage options and were quick to solve those problem.

Poor customer service issue with Greenfill Lone Star Self Storage LLC in Aubrey …read more Never do business with Greenfill Lone Star Self Storage LLC, Terrable customer service and very rude employees. I scheduled a pickup for 2 PM on a Friday. I arrived at around 1:50 and the front door was locked. I knocked on the front door and no one came after about 5 minutes I figured I would log onto the app and start the pickup process through the app thinking someone would be in the office at 2 PM since that was my appointment time. After I uploaded my DL, I got a message on the app to call U-Haul because the app could not check me in. I called the number provided to me in the message on the app and the customer service rep asked me why I was calling. I told her I was at Greenfill Lone Star Self Storage LLC to pick up the trailer but the front door was locked and I was told through the app to call this number after I uploaded my ID. She was very nice and said that she would see if she could see why no one was there since it was now 2:10 PM. At about 2:15 I could see through the window someone walking in the back door and the customer service rep at U-Haul told me she found someone to help me in the office and they would be right there. The lady opens the door and immediately tells me I did not have to call U-haul that I should have call the number on the door, never saying I'm sorry she was late, no remorse at all for making me wait. I told her that my appointment was for 2 PM it was now 2:15 and now I will probably be late to my appointment. The second employee told me that I had better cut the attitude that she has the right to refuse business anyone she want to, I said, you are late and have an bad attitude that I called U-haul, but I am the customer and should not have to call anyone, you should have been in the office at 2, I said just get me my trailer so I can get out of here. She told the older lady she was not going to give me the trailer and told me to leave. Do not do business with this company, they are rude, do not appreciate their customers and even when they are in the wrong will gas light you trying to turn it around that I was the issue. This place is very dirty and they park the trailers in a overgrown field. All I can say is stay away and go to another place.

Teresa was incredibly helpful and quick with all the information I needed to get a storage unit. I…read morereserved a unit before showing up and the rest was a breeze! Thanks Teresa!

Clean newly refurbished deniable and secure. Very satisfied. I have used them for several years and…read morehaven't had any problems that a phone call to management didn't take care of.

My husband and I needed a storage fast ,and hannah is the sweetest my bank account was compromised…read moreour first month being here and hannah was patient with us I'll refer as many people as I can because I love this place and employees.it always clean and calm.thank y'all so much

Go Store It, is Not the best storage facility to store your items…read more They lock you out your unit every month if you're 5 days late on your payment. When you pay on the unit it takes a few days to get someone to unlock the unit. The Customer Service staff are nice, but the rules and remote communication options are poor customer service. No matter how the customer who is paying for a service communicates with them, they Do Not adhere to compromise arrangement. Attractive promotions to get to the facility, but they "kidnap" and hold "hostage" your items, for being 5 days late. I never posted about the illegal lock out and power drilling of my lock either. I have photos. I could've filed a claim, but I didn't.

Still no contact and not bbb accredited business! Holding my stuff hostage and I'm disabledread more

Had a hitch installed and was very pleased with the timelines and quality of the work.read more

Went by yesterday black male said gas propane was close at 6pm. Looked at business hours are 7-7.read more

They are nice friendly, secure and the systems work for me. It is older and picked one that did…read morenot have open holes for rodents best I could. Everything has stayed dry. I packed things in plastic containers etc. knowing outdoor storage means bugs. I have not seen a single rodent or bug in my unit or things after a year. This place is in I35E construction zone and part of it will be torn down so ask about how long your unit will remain and access.

This place is horrible!! It started out that I cannot use the online service to pay my bill, so…read morethen I gave them my debit card automatically debited from my account every single month there was an issue. They raise the rent didn't inform me. When I finally got tired of the dealing with customer no service. I want to get all my stuff out of storage found it to be extremely filthy, smell like a dead animal and mouse pee and poop on everything! I was in raged. Whatever you do do not use this storage place!

James was wonderful.great service Great location.very nice…read moreand helpful. Not to far from unt

Will change your lock behind your back after you get your stuff settled!!! That's insane to me do…read morenot recommend this place for storage at all!!

These folks offer affordable month-to-month storage with no nonsense and good old-fashioned…read morecustomer service. They keep a close eye on their units, return calls promptly, and don't play any games with you financially. After a series of unhappy experiences with various companies during my move from out-of-state, the Right Space Storage crew have been my one great customer service experience. Excellent job and thank you!!

From the owner: SecurCare Self Storage offers convenient and affordable self storage units in Denton. If you're…read morelooking for climate controlled storage units, you will find a home with us. We make self storage easy with extended gate hours, well-lit grounds and secure facilities. Store with SecurCare Self Storage and see why our units are the ideal place for all your storage needs. Come visit us at 3919 E. McKinney St. SecurCare Self Storage is an NSA Storage brand and facility.

A really great experience all around. The crew was outstanding. The office was helpful. The fees…read morewere within the estimate.

BEWARE - BAIT-AND-SWITCH PRICING!…read more I rarely leave negative reviews, but my recent experience with this company deserves one. I chose Firehouse Movers because of their glowing Google reviews, and their initial estimate was very competitive. Unfortunately, the final bill was a complete shock. To begin with, they insisted on a virtual estimate and refused to come out in person and assess the job. This was a 5000 sq ft home full of furniture, and I wanted the most accurate estimate possible. I asked multiple times for an in-person estimate, but my requests were declined. By moving day, I had sold two-bedroom sets and several other large pieces of furniture that were included in the original estimate. Even with significantly fewer items to move, the final price was more than double the original estimate. On the day of the move, I somehow went from needing two trucks, as stated in the estimate, to four. And from 9 to 17 total man hours. At the end of a long day, my husband just wanted them gone, so he reluctantly paid the bill before they could log anymore hours. When I called to discuss the bill, Firehouse claimed I had verbally approved the additional associated costs over the phone, citing a recording, which was completely false. I have asked multiple times for this recording, but I have not received it. That was not a small miscalculation. Our move was grossly underestimated. This whole experience felt misleading and dishonest. Stay away.