Am correcting my review per response from management: I have…read morewritten highly positive reviews as well as some negative ones, so to be clear I feel I am fair and willing to give praise where it's due. This review is somewhere in the middle. Am giving this business a 3 out of 5 based on the following: Pros: The facility is neat, clean, secure and well organized, access is good and the staff are helpful. Cons: We initially got our unit in May of 2021 for $75/month, a very good rate. 6 months later they raised the rates 25% from $75/month to $95, then raised them again 4 months later at the end of February another 15% to $105/mo. That's a whopping 40% raise in rates in less than a year! I don't appreciate being leveraged for money based on the perception of how inconvenient it will be for a client to relocate their stuff to another facility. If you use these guys, go into it open-eyed and don't be duped by an introductory price that sounds great unless you only plan on being there for a month or two. They will absolutely raise your rates. Recommend finding a contract where you can lock in your rate for the expected duration you plan on storing your stuff, or where the storage facility is at least up front about what rate increases you might expect. This was (in my opinion), opportunist money-grubbing for a client that had planned on storing their belongings for about a year. We're relocating our stuff at the end of the month, and yes, while it's inconvenient, I don't appreciate feeling like I'm being leveraged by someone on the pretense that somehow they have to raise rates to prevent "going under". Seriously? Give me a break. That poor-mouth excuse is hard to sell when this struggling company somehow has enough profits to build a second storage facility right across the highway during a high cost construction boom. I count at least 250 10 X 15 units plus another at least 100 smaller units. Even at 70% occupancy, this translates to gross monthly income of at least $25K on this facility alone. You guys make plenty of profit. Raising rates so grossly at a time where so many people are struggling is a direct reflection on the kind of people you are. I stand by my review. Giving you 3 stars is more than you deserve.

This place is incredible! Fantastic Customer Service right out of the gate excellent communication…read morethrough text, phone calls, and upon arrival to reserve my unit their friendly staff greeted me with a smile and provided me with thoughtful answers to help me make sure that this was the right storage facility to best suit my needs

Copperview Storage, in West Jordan, wins in my extensive search for the best rental co.in Salt…read moreLake. In Feb 2024 I called 11 different storage companies on the West side of Salt Lake valley. 10 of them would not tell me what their history is for raising rents on existing customers, and would not connect me to anyone with authority to discuss it. I had been renting from Extra Space Storage for 7 years, during which time they raised my rent an exorbitant 140%, but would never connect me with anyone to explain why. They are currently charging new customers 120% less than me. Bait and Switch! When I called Copperview, I talked directly with the owner, Jim. He explained that he treats existing and new customers equally when he his costs require rate changes. I talked to two different people who have rented from him for years, and they each confirmed that rates have risen reasonably, close to inflation. They are pleased with how they have been treated. I started renting at Copperview in Feb 2024 for the lowest rate of any of the 11 companies I had called, for my size unit. He and his staff have treated me very well. Now that is something I can trust. Dennis S.

Rented a unit and had a signed contact and had paid pro rated first moth already. They called two…read moredays later and said the contract had the wrong rate and they needed to raise the rate. We had the "lower rate" instead of the other discount options like third month free. WtH is a contract for if they can just so, ohm we don't like it anymore... 2 stars because the units looked decent. Just watch your pricing. There are more reasonable priced ones.

We rented a large unit to store our belongings while we moved in with family. We used the unit for…read more9 months and it was such a great experience! The facility was very clean, they had large carts to help move our stuff, and it was easy to access the building. When it was time to move out we used the U-Haul from the facility and it was such an easy experience. The staff was always so kind and incredibly helpful. The price was also very doable for a tight budget! Highly recommend this unit!

Been a customer here for years. They have great prices on storing stuff I love the wider rows…read morecompared to most storage units plus their unit size selection is awesome. I have both a personal unit and over the years have had several business units. Plus all the antique signs, vehicles and gas pumps are so cool. In the rare chance you catch the owner he has a story for every one of the antiques that are there.

I do not use the storage here, but came for the museum part. They do charge $5 a person to walk…read morethrough it and only accept cash. The old petrol signs, tanks and old cars were neat to see, but it did feel a little spendy for to walk and see these items. This felt like a one time trip, but was neat to see everything.

Very unprofessional, closes on the drop of a hat if they need the weekend off, never answers the…read morephone or reply's to any message then they will try to extort all the money they can from you. I had to cancel family and friends plans so I could empty my unit due to them closing, cleaned and emptied the unit for fear of losing my thing because the staff decided to close for the weekend, then received a letter asking to pay for the next month with a late fee, I had no contract and I was paying month to month. Also most of my things have been ruined due to weather because I had to leave somethings outside because I hadn't the space yet to safely store my items that were in the unit. Would a thousand percent not recommend and implore anyone looking for a unit to look elsewhere honestly.

Trying to call them doesn't work, for a while I didn't have any problems paying rent through the…read morephone with them, but the last 2 times I've tried to call them to pay rent they didn't pick up the phone so I had to go there in person to talk to them to pay in person not convenient at all

Jacob and his team are the epitome of professionalism. My Porsche 981 Spyder couldn't have been in…read morebetter hands. I wound up selling it to a gentleman who flew out from Pennsylvania and Jacob and his team accommodated arranging the pre sale viewing and shipment. The shippers were late picking up the car, yet Jacob didn't complain a bit when they helped load the car at 10:30 pm! I can't recommend any business more highly. Stellar,

Samantha is amazing to work with. She has contacts to help in moving and is easy to communicate…read morewith. She's a pleasant and fun person, willing to make suggestions to make storing and moving a good experience.

Easily the cleanest, easiest self storage solution in the area. My wife and I were searching for…read moreunits as we were living from Washington and were in need of a temporary storage solution. I reached out to several solutions on the local area of Spanish Fork, Springville, and Mapleton and Simplex was the first to reply. Samantha is the wonderful lady that runs the place and she reached out with all of the information that I needed and was by far the friendliest person I interacted with during my search. Based off of my conversation with Samantha alone, I knew that I would be using Simplex over the others. The units are extremely clean, very tall (10 ft?), are relatively new and very secure with 24/7 monitoring. I was able to rent a 10x15, a 10x10, and a climate controlled 5x5 unit. It was easy to set up, extremely easy to pay and move in, and a breeze to check out. Our stuff was in perfect shape when we checked after having our stuff stored for 4 months through the summer. I can't stress how awesome Samantha was to work with, as silly as it sounds for a storage facility. She was very accommodating to our circumstances, even let me park a Uhaul overnight when I was in a pinch. She'll remember your name and she'll proactively reach out to see if you need anything. I highly recommend Simplex if you have bay storing needs.

They have a lot of rental equipment that in truth is too expensive to buy, but when you do need it…read morethey have it for rent. Besides it's equipment you don't need to own being the amount you'd use it . Don't is better to rent

Rented dozens of times and always have had a positive experience. Always willing to work with these…read moreguys