Jacob and his team are the epitome of professionalism. My Porsche 981 Spyder couldn't have been in…read morebetter hands. I wound up selling it to a gentleman who flew out from Pennsylvania and Jacob and his team accommodated arranging the pre sale viewing and shipment. The shippers were late picking up the car, yet Jacob didn't complain a bit when they helped load the car at 10:30 pm! I can't recommend any business more highly. Stellar,

Am correcting my review per response from management: I have…read morewritten highly positive reviews as well as some negative ones, so to be clear I feel I am fair and willing to give praise where it's due. This review is somewhere in the middle. Am giving this business a 3 out of 5 based on the following: Pros: The facility is neat, clean, secure and well organized, access is good and the staff are helpful. Cons: We initially got our unit in May of 2021 for $75/month, a very good rate. 6 months later they raised the rates 25% from $75/month to $95, then raised them again 4 months later at the end of February another 15% to $105/mo. That's a whopping 40% raise in rates in less than a year! I don't appreciate being leveraged for money based on the perception of how inconvenient it will be for a client to relocate their stuff to another facility. If you use these guys, go into it open-eyed and don't be duped by an introductory price that sounds great unless you only plan on being there for a month or two. They will absolutely raise your rates. Recommend finding a contract where you can lock in your rate for the expected duration you plan on storing your stuff, or where the storage facility is at least up front about what rate increases you might expect. This was (in my opinion), opportunist money-grubbing for a client that had planned on storing their belongings for about a year. We're relocating our stuff at the end of the month, and yes, while it's inconvenient, I don't appreciate feeling like I'm being leveraged by someone on the pretense that somehow they have to raise rates to prevent "going under". Seriously? Give me a break. That poor-mouth excuse is hard to sell when this struggling company somehow has enough profits to build a second storage facility right across the highway during a high cost construction boom. I count at least 250 10 X 15 units plus another at least 100 smaller units. Even at 70% occupancy, this translates to gross monthly income of at least $25K on this facility alone. You guys make plenty of profit. Raising rates so grossly at a time where so many people are struggling is a direct reflection on the kind of people you are. I stand by my review. Giving you 3 stars is more than you deserve.

This place is incredible! Fantastic Customer Service right out of the gate excellent communication…read morethrough text, phone calls, and upon arrival to reserve my unit their friendly staff greeted me with a smile and provided me with thoughtful answers to help me make sure that this was the right storage facility to best suit my needs

I do not use the storage here, but came for the museum part. They do charge $5 a person to walk…read morethrough it and only accept cash. The old petrol signs, tanks and old cars were neat to see, but it did feel a little spendy for to walk and see these items. This felt like a one time trip, but was neat to see everything.

WARNING!! WARNING!! WARNING!! My wife and I had stored our…read morebelongings and car at Lakeside storage starting in November 2024. Within the 1st week I had to go to our storage only to find water had drops on the hood, deck lid / trunk and the top of our vehicle that were bigger then a silver dollar. I had brought it the the attention of Melissa at the office that says its condensation. I was offereda plastic covering for my vehicle but what would be the pointof renting a inclosedstorage. Melissa and I had taken pictures of the damage due to the water that was dripping where the screws are screwed in to the aluminum sheet metal roofing directly above my vehicle. This issue was happening constantly as it would rain or snow and as the snow would melt. I had asked if the screws had a sealant to keep the water from entering my storage unit. Melissa said that she will contact the maintenance and have them check. The office staff was appoliget and said that we would need to file a claim with the insurance of the storage facility. My wife had done all the necessary forms along with pictures but only to get the run around between the storage facility and there insurance companie. On 1/30/2025 I had gotten a call from the insurance company telling my that there is no structure damage so my car will not be getting fixed the the insurance company of lakeside storage. On 1/312025 I had received a call from the office at lakeside storage telling me that the owner said she is not responsible to the damaged paint on my vehicle. On April 1/2025 I had talked to the maintenance guy that had said he had fixed the roof in January. This is a business that does not care about your belongings that you have worked so hard for. I strongly believe that your property should come out of a inclosed storage, in the same condition it gone in the storage. The owner has conditioned the office staff to say anything that would keep them from paying for any damages to anyone's property as they said " its condensation ". Because they say its condensation they refuse to take responsibility of your damaged property. I would highly recommend anyone who is at lakeside storage to find a professional storage facility. DO NOT rent from aaa lakeside storage unless you want your property damaged. As a residence of Provo we should NOT allow businesses like this to stay in business that have zero integrity/ honesty. As you see the property and how much the owner of lakeside storage appreciates her property, she only wants your money. She will not worry about your damaged belongings or help to make it right for the renters. Very poor business owners

Samantha is amazing to work with. She has contacts to help in moving and is easy to communicate…read morewith. She's a pleasant and fun person, willing to make suggestions to make storing and moving a good experience.

Easily the cleanest, easiest self storage solution in the area. My wife and I were searching for…read moreunits as we were living from Washington and were in need of a temporary storage solution. I reached out to several solutions on the local area of Spanish Fork, Springville, and Mapleton and Simplex was the first to reply. Samantha is the wonderful lady that runs the place and she reached out with all of the information that I needed and was by far the friendliest person I interacted with during my search. Based off of my conversation with Samantha alone, I knew that I would be using Simplex over the others. The units are extremely clean, very tall (10 ft?), are relatively new and very secure with 24/7 monitoring. I was able to rent a 10x15, a 10x10, and a climate controlled 5x5 unit. It was easy to set up, extremely easy to pay and move in, and a breeze to check out. Our stuff was in perfect shape when we checked after having our stuff stored for 4 months through the summer. I can't stress how awesome Samantha was to work with, as silly as it sounds for a storage facility. She was very accommodating to our circumstances, even let me park a Uhaul overnight when I was in a pinch. She'll remember your name and she'll proactively reach out to see if you need anything. I highly recommend Simplex if you have bay storing needs.

Copperview Storage, in West Jordan, wins in my extensive search for the best rental co.in Salt…read moreLake. In Feb 2024 I called 11 different storage companies on the West side of Salt Lake valley. 10 of them would not tell me what their history is for raising rents on existing customers, and would not connect me to anyone with authority to discuss it. I had been renting from Extra Space Storage for 7 years, during which time they raised my rent an exorbitant 140%, but would never connect me with anyone to explain why. They are currently charging new customers 120% less than me. Bait and Switch! When I called Copperview, I talked directly with the owner, Jim. He explained that he treats existing and new customers equally when he his costs require rate changes. I talked to two different people who have rented from him for years, and they each confirmed that rates have risen reasonably, close to inflation. They are pleased with how they have been treated. I started renting at Copperview in Feb 2024 for the lowest rate of any of the 11 companies I had called, for my size unit. He and his staff have treated me very well. Now that is something I can trust. Dennis S.

Best option we found!! Excellent rates for a classy, clean place that's well managed…read more Good access and security. Nice people to work with.

We rented a large unit to store our belongings while we moved in with family. We used the unit for…read more9 months and it was such a great experience! The facility was very clean, they had large carts to help move our stuff, and it was easy to access the building. When it was time to move out we used the U-Haul from the facility and it was such an easy experience. The staff was always so kind and incredibly helpful. The price was also very doable for a tight budget! Highly recommend this unit!

I rented a trailer. The person at the desk really didnt seem to care that they charged me double…read morefor the trailer (charge was from Uhaul but she processed it there at her computer) She said I would have to call Uhaul. Maybe there is nothing she could have done, but she was very robotic and repetitive about it and really didn't seem to care. Other places around that are also storage units that rent Uhaul have been able to do price adjustments for me. This is also the only one I have ever been to that didn't check to see that you had the electrical connection etc.

Eagle Mountain Storage has great prices and the staff is very friendly and knowledgeable. Eagle…read moreMountain was willing to price match which I was grateful for. 5 out 5 for me!

I rented a UHaul trailer here and everything went perfectly. Brenton was friendly and helpful. He…read morepulled the trailer out and had it ready to go a few minutes before they opened (he didn't know I was there already). He opened two minutes early and took care of everything promptly. It was checked in promptly and without hassle after return as well. My past experiences with the UHaul place in Lehi (that has now closed) never went this smoothly.

These guys are crooks. They double billed my credit card for an out of state move and refused to…read morehelp out. This tied up over $1,000 in charges and they would do nothing to call corporate, saying they could not get into their software for charges over 1 week. Still no return of my money. I had to go to my credit card company to get them to return the money to me and research the fraud.