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    Luxxe Lance Storage

    5.0 (1 review)
    Open Open 24 hours

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    Services - Luxxe Lance Storage

    Self storage

    Vehicle storage

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    Public Storage

    Public Storage

    (6 reviews)

    I would not suggest this facility. I made a reservation here for my daughters Toyota Camry to be…read morestored for the summer while she is home from college. I called Public Storage and was told there would be no problem with the car fitting in the 10 x 20 unit. Well, as it turns out the gate to get in is not 10 feet wide. It is only 7.5 feet wide which means we can't get the car in without damaging the side mirrors. I understand completely that mistakes happen - HOWEVER - they tried to charge me a $29 "non refundable fee" for giving me wrong information! We disputed it with our credit card company and also reached out to Public Storage multiple times via phone and email with no response. I spoke with a man named Brisco today who made no apology and just said he would send it to collections. So, to confirm, they gave us completely wrong information and are trying to charge us $29 for their mistake? Look elsewhere to rent if this is any indication as to how they do business.

    I bought a month of use for the Memorial Day sale. I explained to the rep that I would be moving…read moreinto my new place on July 1st. Therefore, there was an additional charge of about $28 for that day from my understanding. Come July 1st, the day I was getting my stuff out, I see an additional charge of $92(for the whole month of July.) I spoke to the employee in the facility about it. He reached out to management and they reduced the charge by $10. It was so dumb. I sent emails and left voicemails and finally, I called the property manager today, but to no avail. He refused to cancel the charge. As a student with a large sum of tuition due and very expensive materials required for school, I was especially disheartened by his lack of flexibility and empathy. This miscommunication is the reason that I will now resort to any other storage facility if I am ever to be in need of one again.

    Luxxe Lance Storage - selfstorage - Updated May 2026

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