We couldn't believe what wonderful people the owners are. They answered all our questions. We…read moreforgot the password to get in and after the security check out they gave us a code to get in. We used them two years in a row for the summer. We couldn't have been more happier with their services.

These folks are so lovely! The storage units are in great shape, security is great, and Christine…read moreand Tim are helpful and kind people-- they both went above and beyond to help me. I've dealt with about 6 storage companies before-- this one is top of the list!

I had an issue with my storage unit and had to leave a voicemail message for someone to return my…read morecall. Arlene, the Property Manager, promptly returned my call and was extremely knowledgeable and helpful in resolving my issue.

Bait and switch. Rate hikes for nothing. Bad business. Their published rates are to lure you in…read more Then they double. Beware these scammers.

First off, the management team for the Georgesville and the Broad St Cubesmart locations in…read moreColumbus are top notch. They are great people and I greatly enjoyed doing business with them. Some of the nicest people out there. While we don't live anywhere near Columbus, we recently had a dire need for storage in town (and at very short notice) and Cam and his manager came through for us with flying colors. They went above and beyond and helped us out of a jam. You could tell that they really care about their customers. I could not recommend them any higher. If you are in need for storage in the Columbus area, give them a call. You won't regret it.

Hi, my daughter and I arrived at the Columbus Ohio CubeSmart to empty her storage unit and then…read morerealized we had forgotten our key at home in Chicago. We reached out and Tracey the manager of the location completely save the day! Tracey arrived 10 minutes after we called her and was able to cut the lock for us. She was kind courteous, and I cannot express how much stress she relieved from us by being able to assist us so quickly. Thank you, Tracey for your amazing customer service.

This is my second storage unit in Columbus and this place is leaps and bounds better than my…read moreprevious option. It's centrally located downtown and not too far from my home, so that's a plus. You need a key fob to access the building, elevators, and your storage unit. It's a little annoying doing so many "beeps", but I'd prefer more safety than less. The space has been clean and well maintained every time I've visited, even the bathrooms. Their team was really friendly when I came in to get set up and has made sure my packages got to the unit every time. So far, so good!

Man oh man oh man! This is a great location in the heart of downtown Columbus. The price is amazing…read moreand the amenities you get for storing here is pretty legit! First, you scan your key fob to get into the building. There's double doors and a timer. You dint have to fight with the door while you move. Upon getting on the elevator, you have to scan your key fob and it takes you to your floor only. Once you're off the elevator, you have to scan the unit on the wall to unlock the secondary lock to your unit. Talk about extra security! You cant beat it. You do not have to scan your fob to go down or to exit the building, which is dope. This location is pretty clean and the temp is comfortable inside. What makes this even better is the location and the price of the unit. Im extremely happy with the unit and this company!

Rude staff - especially guys with big gauges in ear. Very frustrating to deal with. Recommend…read moreavoiding is possible

Very friendly, professional and well-maintained lot, storage, and vehicles. I'll always recommend…read moreDublin Uhaul!

I have been renting from this location for almost 7 years. When I first started renting my unit at…read morethis location, the company was different, and I had no issues with the old company. After SRA took over, my problems began. First, the pricing kept rising, and for someone who rented from the old company and had a rate that only changed once in a few years, I was not bothered. But every year after SRA took over, my rate increased. For the major problem that I had last year, SRA decided they were going to install electronic locks. They sent out a notice, and I was not nesaserly ok with them taking my lock off and opening my unit to strangers, but there was nothing I could do. I was in California when they decided to change the locks. While I was not ok with the situation, I thought to myself that it would be fine because they have cameras and if anything happens, SRA would know. SRA hired a third-party company to install the new electronic locks. I understood this was SRA's responsibility, so if anything happened, SRA would take care of it. WhenIi got back to Ohio from California, I went to SRA to check out my Unit and make sure everything was fine. To my surprise, everything was not fine. I opened my Unit to find a number of my boxes open, and it was obvious that someone had gone through those now open boxes. I also noticed that I had two crates of liquor missing. and a box of liquor was opened, and a few bottles were obviously missing. Once I noticed that things were missing and again was not exactly sure what all was missing without going through all my things and unpacking the boxes, I went to speak to management. Paul, I believe his name is, took my information and sent it to the District Manager. While I can not remember his name now, I did receive a call from him. I was told that the DM would pull the footage and get back to me. I never heard back. When I called him back, he said it would take time. To this day, I still have never heard back. Fast forward to today, and I have now cleaned my unit out even though I am prepaid to October. I have gone through a few of the open boxes and found that bar glasses are missing as well. So the men who installed the locks took liquor and bar glasses. While the items taken do not add up to a whole lot, it still bothers me that I was ignored for so long after SRA allowed someone to open my unit and take things, and they didn't feel it was important enough to make the situation right. The other issue I have is when I called SRA after they took over to ask about prepaying for my unit 6 months in advance, I was never told that any prepaid money would not be refunded. I was actually told that any months I did not use the unit, I would get that money refunded to me. It was not until recently, when I tried to pay for the next 6 months, that I was told by Paul that if I did that, I would be out that money if I left early. I am happy that Paul was honest; however,r the girl who was working at SRA when they first took over told me wrong. My unit is now empty, and I have moved on from SRA. From here on out, I will never rent storage from SRA again, and I have told everyone I know not to use SRA as well. I am not sure why they didn't wait until the units were empty to install the locks. I guess they saw dollar signs and didn't care if people's items were safe or not.

This storage facility is brand new and very convenient to my current living situation in Polaris…read more It's always very clean and through the key fob security at the entrance, the elevators, bright lighting and security camera coverage, I feel safe the times when I need to access my unit alone. The lease is month-to-month. It is my understanding that you don't need to give more than a few days notice if you intend on vacating at the end of the month. They will pro-rate you for partial payment of rent if you move in mid-month. But if you move out mid-month and you're paid through the end, they won't be offering you a refund. Mona, the property manager, is friendly and has been helpful when the units changed ownership from Tri-Village to now SROA at the end of 2020. This is a great spot in the Lewis Center/Polaris 'burbs for a long-term storage solution.

We got off to a rocky start but overall the experience here was great with the move out process…read morebeing a breeze especially with the help of Elizabeth. They offered great value compared to some others that I had cross shopped with especially Uhaul. If you are looking for a helpful and well-rounded experience ask for Elizabeth and she'll get you set up!

Very good storage place, responsive and reliable. Kim in particular was helpful and friendly…read more Recommend.

Big clean storage facility. Would recommend to anyone who needs long storage solutionread more

As soon as I showed up I was handle papers to sign, keys, and given a code to the gate. I've never…read morebeen serviced so quickly in my life.