Had to send out a package and was on my way to the place I usually use to mail out by UPS or Fed Ex…read moreor US Mail. On my way, I just happened to turn my head and saw a place called Pak Mail and thought, Why not try it? I pulled the into a parking space right in front of the door, walked in and a young woman greeted me. I told her what I needed, she provided me with a label to fill out, I told her how I wanted it shipped, she gave me a receipt, and I was on my way. Everything went as smooth as could be. It's a small shop located in a small strip shopping center at the south west corner of Morse & Hamilton Roads, just south of Max & Erma's and Huntington Bank. They ship anything and everything. They even have a sign saying that they ship furniture! They were nice, they were quick, they were convenient. Yep, gonna use them again!

The staff and owners at Pak mail in Gahanna are just an amazing. After a few visits they remembered…read morewho I was and would pull me up when I walk in. I have a customer who has a PO Box there and they allow me to leave her order in it without charging me. Always courtesy staff keep me going there opposed to the post office.

One star is too many...do yourself a favor and bypass this location..if you are looking for help,…read moreforget it. You could walk in with a package labeled "mail this anywhere" and they'd take your money gladly and not even bother to check if there was even a 'real' address. Worst ever and so the reader may know, I have never left a review of anything ever because it's a waste of time but this was so egregious I figured this might help save someone from a similar fate. How these folks open the front door every morning and feel good about what they are doing is unconscionable. Their website boasts that they 'treat their customers like family". That's a family I can do without.

On the whole, I would rate our Reynoldsburg PO fairly high. I sell some things on EBay and…read moresometimes have difficulty with the packaging and other details and I most times find them very helpful, patient and kind which I truly appreciate since I'm an older woman with some physical challenges. I do have to add though that there is only one woman who I consider rude and impatient at times. Otherwise I appreciate their kindness and help.

I love this UPS they don't charge to tape up your boxes like the one in Reynoldsburg 6031 E Main…read moreStreet. The female and male worker was rude said we had to buy our own tape. They said "It's Just Business" They didn't even greet us. The UPS at 3000 E Main ST STE B the staff is friendly and greet you with smiles when you walk though the door. They weighed up our merchandise and gave us our price based on weight and told us to have a nice day. Without having to pay for tape we never saw a box or tape.

Had a great UPS Store experience today. I wanted to send my Dad a little small gift I picked up and…read moredecided on UPS ground. I have to say that I prefer UPS over the competition, especially for personal items and gifts. This was a perfect visit and I like that there is a location on East Main. I have been here many times but I felt like based on the past couple of visits and today's experience that I wanted to update my review from a year ago. Friendly staff, not a big line this morning, discussed shipping options, and pricing is reasonable. Definitely a five star visit and overall solid shipping choice and location.

Two staff but very busy, you better be patient. The service is not bad but Really long wait here.read more

The staff was friendly but didn't come through for me. I needed to get my daughter a care package…read morefor final exams. I paid for two day shipping. It took 4 days. When I asked for a refund or a credit I was denied. I don't understand why they charged me $44 for two days and it takes 4 days and they still keep all the money. That's a good hustle they got going there.

I had a good experience and was in and out in no time. Friendly staff were very helpful and helped…read moreme with all my questions. I will return for all my shipping needs.

We sent a box with a pre-printed label from Ship EZ. UPS and…read morethe receiving company never registered the item as shipping from the Ship EZ office . Ship EZ said they did not keep the record after 1 week, which it was actually just under the week. When I said the box must still be there and if not found would be considered stolen property, she hung up on me and never helped find the box. I recommend everyone to use a reputable shipping office which the Ship Ez office on Hamilton in Whitehall is not!

Surprised I haven't reviewed this; I've been a few times over the years…read more Shipping, packaging, copying. Not very big, so more of a shipping spot than an office store, but today I needed to print a return label and they were helpful and patient (I could not get the email option to work; they said the signal is slow and to use their email, not the FedEx one.) Good prices, great service, a decent selection of office and packing supplies, greeting cards, etc. Handy near Easton. I still think of it as Kinko's, and the lady said "we still are!"

I stood around for 20 minutes while the sales rep danced to her personal music blasting from a…read moreportable speaker. The other sales rep said that she was new and couldn't help me. Finally the manager emerged from the back, assured that my card would not be charged the $5 and yet it was charged twice.

This is the 2nd time I've had a negative experience with this clerk at the ups store Gahanna in…read moreJohnstown Road. She is passive aggressive. I had to ask her if everything was complete before leaving instead of her saying you're all set. Leaves an ugly taste in my mouth to get such meanspirited service. I'm a bit concerned that my passport won't get to the passport processing center because I said, "Am I done? after standing there. When she said yes under her breath, I said, Thanks for telling me." I won't return.

Slow customers beware! The manager is apparently nice to people who are computer savvy. We are a…read moreslower retired couple and she had no empathy, was pushy and aggressive with us.

The manager Brooke was extremely nice and professional. She easily processed my returns. The…read moreservice was excellent. This store is also really clean. I highly recommend this store.

So nice to have a store nearby that keeps sending a package simple and fast. Good, mindful customer…read moreservice.