I've frequented this pizza spot now a total of 3 times, so as a result, I believe I can now provide a non-biased opinion. Every time I have visited, the food was quite underwhelming and very overpriced, per the quality and service. I always give a business 2-3 chances, as bias occurs if you don't leave room for error after the first time or two. We all know that the main secret is in the sauce when it comes to pizza...and the sauce is to say the least, bland and basic. Perhaps some a few leaves of basil, or sprinkle of oregano, anything to provide a bodied and encouraging taste would improve the taste. The sauce seems to have come from a wholesale can, and has been quite the disappointment, every single time my family and I have visited this establishment. But tonight topped the cake, as the service is typically mediocre and a bit of a struggle, but tonight?!!?!?! Not only did they mess up the order, call me back to correct it, then upon my arrival, tell me that they were "confused" about the order and as a result, only prepared half of it and if I wanted the pizza that's was currently negated, to wait 45 minutes because of ubereats orders that took more precedence...but then after asking for the manager, the pizza was brought out (underwhelming nonetheless), with a flippant and nonchalant air, and no acknowledgement for the error and misinformation on their part. After reviewing the bill, I immediately noticed that I was overcharged. I had to ultimately ask for the manager AGAIN, due to the incompetence and seemingly ignorant staff that stared at me blankly (with the appearance of tumbleweeds running through their psyche internally ) instead of practicing basic customer service by APOLOGIZING, and asking me to wait while they reviewed the bill. The "manager" cane out, provided an explanation, again with NO APOLOGY, then sent her incompetent staff back over to advise me that my credit card would be charged for the corrected amount, and told me to have a good day. Upon my departure, the simple manager calls my minor niece's phone back, as she originally placed the order, and proceeded to debate with her about the "unpaid" bill, after she clearly stated that she didn't understand and suggested that she (the manager) speak with me, the adult and payer of the order. I took the phone, and before I could barely say hello, she (manager) started with her ignorant and unacceptable statement of unaccountability for the continued errors of herself and staff. Apparently, she never provided her incompetent staff directions on how to close the order, sans the misinformation that I was provided upon my departure. I advised her that I had left the area but would return, as I am a business owner and believe in honesty and ethical practices. I'm not a thief, and to avoid paying a $34 tab was not in my character. The "manager" called my minor niece AGAIN less than 45 minutes later, attempting to again demand payment. I ultimately returned, as I stated I would, and paid the tab that I could've allowed to be comp'd, due to the ignorance and incompetence of the staff. Upon my return, I was again met with the unprofessional basic, irresponsible staff that didn't offer an ounce of customer service. SAVE YOUR TIME AND MONEY! DO NOT PATRONIZE THIS PSEUDO " PIZZA SHOP"! The food is less than average and the service is offensive. read more