Just want to say Kevin was great today with my sister who has Parkinsons. Very patient and kind!…read more Thank you Kevin.

As my hunt for a consistent nail salon continues, I visited this location today. It wasn't overly…read morebusy, and the wait was reasonable given the holiday. I went for a fill-in with polish. When the nail tech began the filing process, she was pretty aggressive, a theme in reviews past. She was rough to the point my skin was cut open and bleeding (pic after cleanup attached). My nails came out nice, but I don't believe beauty is pain. Carefulness will outscore speed with me every time. I'm open to trying another location which was closer but did not answer when I attempted to call ahead.

I think I've known more women in my life that would cheat on their significant other before they'd…read morecheat on their hair stylist. Now, I'm the farthest thing from a cheater on either account, but I had a weak moment when I was offered a rush interview two days away, in Atlanta. My stylist was off the day I found out & I was pressed for time so I went to a place that will remain nameless.. (unless I do another review just for them..) to have my hair quickly shaped up again. To my dismay I left looking worse than when I went in. Now as far as the other stylists go in the salon, I can't attest for them since I've been loyal to only one. They are very nice, but have never been the ones to make me beautiful after I've let 6 inches of roots cascade down my previously blonde hair. :) After the straying to the not so great place I called April, my stylist, defeated to see if she could squeeze me in the day before I flew out for my interview. She was off, but knew how important this was to me so she made some major arrangements and got me in for an appointment. This woman is so great, she had me come to her HOUSE because she knew how much this meant to me. I did the walk of shame into her house, but she fixed me right up again. This is obviously not a normal practice of a hair stylist, but April goes above and beyond and it has meant the world to me. I have gotten to the point to where I can go in there looking like a train wreck and come out looking like a Mercedes. I tell her to do whatever she wants and I always come out feeling amazing. I can get a cut, multiple colors & my eyebrows done for an extremely awesome price. If she leaves I'd follow her anywhere because you just don't find such amazing customer service as what I've found with her. April is one of the few who I've found that doesn't view this as just a job. She takes pride in making you feel great about yourself, and if you don't she won't let you leave until you do. I'm always reading where women are looking for a new stylist, and whenever I can I send them to April. She is awesome in every sense of the word and you are doing yourself a disservice if you don't go to see her. I would give her double the stars on here if I were able to. She is the best, and I'll never do the walk of shame again. :)

I have been going to the same salon since I was 8 years old. This salon has amazing, affordable…read morepricing and the best stylist. April has never not given me the best advice on what to do with my hair depending on the season and what would look best on me. She has always done an amazing job on my hair!!

Since the new owner Chloe has taken over this salon lacks customer service skills. Tom did my…read morenails, they were crooked and he cut two of my fingers, they were bleeding. He laughed and said "nothing is perfect," also refused a discount or gift card, nothing to make it right. They still charged full price, not to mention added upcharges for shape of nail and polish. Customer service sucks, Chloe doesn't know how to handle resolution, and the customer is not their priority. DO NOT GO. Also, previous reviews state they all are not licensed, and I'm inclined to believe that. There was also no apology, or more training for him WORSE EXPERIENCE IN NAIL SALON. Don't trust the good reviews, when the ownership changed Chloe wouldn't let you leave until you left a review. She and Tom are scammers!!! There are so many other salons in the West Chester area, go to them!!!

Chloe is the best nail tech ever! I love the nail salon. My nails never look so good.read more

salon is clean, always on time, prices are reasonable. Been a client since they openedread more

I have been going to Q Nails for over 30 years. The do pedicures, eye lashes, eyebrows, and facial…read morehair removal. You can have them go heavy, short or long on eyelashes. I have loved having my eyelashes done This is the third owner of of this business. It is family owned and has very hard working staff. You can walk in or set up appointments. I always recommend them to my friends. Monday and Tuesday mornings seem to be a slow time. So I usually try and go then since I am now retired. I was reading some of the reviews. I do not know where some of these people went, but Amy is not the owner of this facility any more. She sold out over 5 or years go and Kevin let's you know if you are going to have a long wait, and asks you to,come back at another time. No one runs away from a room that they are doing personal facial work, and they have a set price list. Not everyone understands every thing you say, but someone is there to explain it if they get confused. I wish the old reviews could be removed!

Be Polished is just that! The experience left you feeling polished and beautiful. I've had my gel…read moremanicures & pedicures and gel x services from Be Polished for awhile now. Her attention to detail is impeccable and I never feel rushed. She makes sure you are satisfied before you leave. The salon is clean and sanitary and modern. The location and parking is convenient. You won't be disappointed and you will keep coming back!

4.5 stars - Called about a walk-in on a Saturday afternoon…read more They had some openings so we booked it to the salon. Very clean, greeted smilingly. Did not feel we were impositions or a pain (which has happened to me at other salons many times). Pedi was thorough and relaxing, chairs are very nice. The young lady who did mine was very sweet and kind. I will be back while my nail tech acquires a new location and until she can get a pedi station. Would recommend for a great walk in experience! So happy to have found an awesome backup, too, for other services!

Needed a last min appt for a wedding, stumbled upon this place it was empty so i Asked for…read moremanicure,and I was very unsatisfied with the results never going back here!

I come here every month for my nails. These ladies have helped me so much with my brittle nails…read morethat can't hold normal nail polish at all. I have strong, beautiful, healthy nails now. I am a customer for life. Whenever I want something specific, I just bring a picture of what I want my nails to look like. I've even had my nails look like opals. My nails have always been prone to bending and breaking and showed them how it was an issue even when wearing gel nails. They introduced me to hard gel nails and changed my life forever. Now my nails feel strong and protected with the hard gel. Everyone always cleans as they go so there's never a mess. They keep paper towels and such nearby to make it easier to keep things clean. Sokha does my hard gel nails and she's a delight to talk to.

Came in without an appointment yet was able to sit right down for a pedicure. The prices are…read morephenomenal and the staff did great work. I'll be back due to the ambiance being not overwhelming.

Very disappointing experience. I was there for almost 3 hours, and the service was extremely slow…read more On top of that, the staff were rude and made disrespectful comments to my niece, including saying her mom was "too broke" to get a different nail pattern. That was completely unnecessary and unprofessional. The overall attitude was nasty, and the nails didn't even turn out well after waiting that long. The environment felt very uncomfortable and unwelcoming. I would not recommend this place.

after going to this place for years, I hate to say I will NEVER come back again. From the man Mike…read morecutting my toes nails off, to telling me they were too short for French tops. To Vincent being very short and dismissive, about how I wanted my nails. $120 service and I went back the next day to get my nails fixed. The owner told me my nail look fine to her. Fine is not worth $120 dollars to me. Don't let for get about Vincent again coming over to me while talking to the owner being VERY AGGRESSIVE. Guess it true some Asians don't like black people. Customer loss for sure.

Did the Lux headspa for 2 and thought it was great for the price. We were in a private room…read moretogether. Room did seem like a second though add on to the business with just curtains closing it off. Restroom right across the hall to change before and after. Noise from the salon was not an issue once the treatment started. Calming music and sound of water drowned most of the noise. Hair treatment was relaxing and just ehat I thought it would be. Only thing I would recommend is that before the treatment, they walk you through the products being used.

If you haven't been here-GO. Book it right now and go! Ask for Mendy! Get the Premium head spa…read moretreatment and pay the extra for a blowout with style, definitely worth it 100% This is my new go to salon! I left feeling amazing and looking fabulous! Wish I had done this on a Friday or Saturday night because I was feeling myself can't wait to go back So many compliments too!

I've gone back several times and I've also brought my 4-yr old niece and sister. I'm always happy…read morewith the work. Mani. Pedi. SNS. Gel. Eyebrows. The staff is nice, not only to me but EVERYONE that comes in. You don't feel judged and they don't give you a sob story as to why they do what they do. I really like them. They also have a punch card for visits which I think is a great idea. Finding a good nail salon and/or nail tech is hard. Ppl often stick to what they know and are comfortable with. There are 1000 nail salons on every street. Why not reward your loyal customers. The only semi-con I have is when I got my brows done. I loved the outcome; BUT, the associate double dipped my sticks in the wax and she doesn't apply pressure to the skin after the rip. So if you're going there for eyebrows; request them to break the sticks in half or in 3's prior to dipping them in the wax and request they don't double dip.

I have been going to this establishment since they first open…read more David is my go to! He does excellent work. My nails look and feel like real nails! They are sometimes a bit busy but it happens. It's the only place I've gone to for probably 4-5 years. (Can't remember) but I will continue to support them. Good people, good work, and competitive prices.