Used Rose Stitch for the first time to get some pants hemmed. She let me try them on, pinned them…read moreand told me they'd be reading in a few days on the upcoming Wed. Went to see her on Wed, and the pants were ready, the price of the alteration were cheap and work looked great to me. Fit perfectly. She was always friendly and warm in my interactions with her so I will be back again when I need another pair of pants done.

Wonderful experience! I needed last minute pant hemming and they were done in an hour and very…read morereasonably priced. Highly recommend!

This place is fantastic! Even when I didn't live in the neighbourhood I would make my way here to…read moreget my alterations done. Prices are fair and it is up the street from skytrain so it is super easy to get to. Lan has been in business for a long time and she is a honest and fair business owner. Alterations are pretty quickly done and dry cleaning within a reasonable amount of time. Every time I return from outlets with new jeans, suits or skirts I take them to Lan and she does them all and will offer her expertise if you have questions. There's free 2hr parking out front and they take debit. Thumbs up for this place!

First time working with them. Having my Santa Claus suit faux fur replaced…read more Went over what I needed and she seemed to get the details. I will be posting the results when I pick up the suit in a 3 weeks. Thank you Santa Claus (for hire). Sleigh Phone 604-323-3559.

A few weeks ago I decided it was finally time to have a pair of pants repaired that had a tear…read morealong one of the seams. These pants are one of my favourites, even though they didn't cost much to begin with, they're comfortable and fit nicely. I started by shopping around, knowing that tailors pricing can vary widely. Being close to Metrotown, I started there. I was quoted $25 at two shops and $20 at another, with a turnaround of about a week. Fast forward to a day or two later and I found myself walking around New West with some time to kill. Again, pricing varied, but having read great things about Wizard I decided to pay them a visit. I will say the price quoted was not the cheapest of those I received in New West, but it wasn't far off. The tailor explained how she would fix the tear and that it would be ready early the next week. I agreed, and a receipt was given to me and the pants left for repair. Fast forward to the next week, my receipt was presented and the pants brought out. The tailor encouraged me to try them on and I did so. As far as I can see, they look and fit great, and it's hard to make out the repair with the naked eye. I'm pleased with the quality of the repair and will certainly be back to Wizard of Needles in the future.

Fast and friendly service, fair price, quality work! Will be back next time I need alterations.read more

This business lacks the organization to meet its own deadlines, the professionalism to deliver on…read morepromised results, and the accountability to take responsibility when things go wrong. I strongly caution against using their services unless you are willing to deal with unreliable timelines, poor communication, subpar workmanship, and difficulty getting issues resolved reasonably. I brought a brand-new bridesmaid dress here for hemming, strap securing, closing a slit, and adding sewn-in inserts. During the detailed 2-hour initial consultation, various options (including different inserts) were presented as part of what seemed to be the standard process for achieving the desired fit. At no point were these options presented as special accommodations or personal favours. I accommodated the length of this visit as walk-in customers were repeatedly attended to throughout. During the consultation, I also observed the seamstress snagging the fabric while handling the dress; when pointed out, it was acknowledged and I proceeded in good faith. Despite explicitly offering additional time, the business insisted the dress would be ready in one week. That commitment was not met. When I arrived on the agreed date, I was told no work had been started due to it being a "busy time." I was asked to follow up before returning. After being told the dress was ready, I made another trip, only to be informed it actually still was not finished. I was then told it would be done later that day; in reality, it took several more days. When I returned to collect the dress, it had multiple issues: visible fabric snags (including additional snagging during that final visit); straps that were not secured as discussed; and incorrectly placed inserts resulting in a poor, unflattering fit. When I raised concerns about the inserts, I was told they might be sewn incorrectly based on how they were initially pinned. Instead of helping to correct the issue, the seamstress left me for nearly an hour to figure it out myself while she worked on other items in the back, repeatedly telling me to "relax" and "enjoy myself." After an hour without resolution, I requested a partial refund for the insert-related work ($40 total), as it had not been completed as agreed. This was initially refused on the basis that I had just "changed my mind," which was untrue. Fabric damage concerns were also dismissed with suggestions that the dress quality was to blame, despite snagging visibly occurring during her handling. I was then asked to leave while the refund was "considered," which I declined to do without resolution. The situation escalated in front of other customers as the seamstress becoming highly emotional and disengaged. The matter was only resolved after her partner intervened to issue the refund. Following this, I received a voicemail apology focused primarily on delays. The core issues - poor workmanship, damage to the dress, and how the situation was handled - were not addressed. Instead, there was repeated emphasis on how "nice" she was based on the time and effort she put in during the initial consultation and how little was charged. To be clear, the scope of the work, pricing, and billing descriptions were entirely set and recorded by the seamstress. For example, the invoice noted "fix straps," reflecting our verbal agreement to both reattach and secure them; it is not reasonable to expect a customer to interpret internal shorthand or restate instructions when the provider has already agreed to the work. Similarly, the insert installation (including selection of materials) was a service she suggested, not something requested as a personal favour. In my opinion, bringing up the time and effort spent after the fact to justify poor results is inappropriate and unprofessional. The time and effort spent, or how "nice" the service may have seemed during consultation, do not change the outcome: I was left with an incomplete, damaged product. All in all, based on this experience, I will not be returning and would not recommend this business to others.

Wendy is amazing! She's helped me with a couple alterations. One was for a pair of jean shorts that…read morewere too big and she took them in at the waist. Unfortunately then they were too tight so she fixed them up again to the perfect size for free. Another was fixing the zipper on a pair of dress pants. She's very friendly, helpful, quick, and has fair prices. I would totally recommend her!

I have been going to this tailor for years. All my alterations have been done perfectly and within…read morea reasonable period of time. Sometimes you need to book an appointment which is indicative of their success. Highly recommended.

Family owned and operated tailors! I've been three times and they've done amazing work on my…read moreclothes each time (skirts, dresses, blazers, and pleather shorts so far). Investing in getting my clothes tailored has been worth every cent. The prices are fair for the quality of work and they've been upfront and honest about any possible increased costs. Appointment only and parking can be a little tricky.

Decent job for basic pants hem, $7, and good price. Depending how busy they are, you can wait or…read morenext day. Inside the Empire Plaza.

Summer, the owner of this shop was very helpful and very patient with me. I went to go get my grad…read moredress tailored and the results were incredible. She meets any deadline given to her.

Maryam is the best of the best. She's altered and fitted both my husband and my clothing since we…read moremoved to north Vancouver. Highly recommend!

I have been going to Maryam for many years. She is so…read morefriendly and does an excellent job for a fair price. I'd never go anywhere else!

Friendly service, excellent workmanship and fair pricing. My clothing is always adjusted perfectly…read moreto my body. Repairs to old clothing are done well and increase my number of wears. Highly recommend!

Mary at My Designer is an incredibly talented seamstress. She has reconstructed so many of my…read moreoutfits and always does an amazing job. I highly, highly recommend her and there is no where else I would thinking of going for my clothing alterations.