Great service got my stain out of my favorite short. Thanks…read more The owner was very reasonable.

$109 to dry clean a quilt! Quite exorbitant. Expensive…read moreservices! Try A-Astar dry cleaning.. 1/2 price.

A few weeks ago I decided it was finally time to have a pair of pants repaired that had a tear…read morealong one of the seams. These pants are one of my favourites, even though they didn't cost much to begin with, they're comfortable and fit nicely. I started by shopping around, knowing that tailors pricing can vary widely. Being close to Metrotown, I started there. I was quoted $25 at two shops and $20 at another, with a turnaround of about a week. Fast forward to a day or two later and I found myself walking around New West with some time to kill. Again, pricing varied, but having read great things about Wizard I decided to pay them a visit. I will say the price quoted was not the cheapest of those I received in New West, but it wasn't far off. The tailor explained how she would fix the tear and that it would be ready early the next week. I agreed, and a receipt was given to me and the pants left for repair. Fast forward to the next week, my receipt was presented and the pants brought out. The tailor encouraged me to try them on and I did so. As far as I can see, they look and fit great, and it's hard to make out the repair with the naked eye. I'm pleased with the quality of the repair and will certainly be back to Wizard of Needles in the future.

Fast and friendly service, fair price, quality work! Will be back next time I need alterations.read more

I recently broke the zipper on the best winter coat/ski jacket I've ever had. I had used Stitch It…read morethree times in the past twenty years. When I took it to Stitch It, they offered to fix it immediately if I wanted to stay and shop, but I chose to pick the coat up the next day. When I returned, I was amazed. They had a zipper in-store that was the exact turquoise of my coat and they had a zipper pull that was the exact colour as the grey trim on the cuffs. The new zipper/coat looked identical to what I had had previously. The staff member ai dealt with was courteous in every way and the price was way less than I had expected. In the past, I've put zippers into clothing as I know how to sew. I know how much they coast and how fussy a job it can be. I was most impressed with Stitch It and will definitely return. I highly recommend this business.

I had a shoe strap that broke, and I wanted to get it replaced with a small piece of white elastic…read more No repair was necessary to the actual shoe; the elastic would be a separate piece, just a small add-on. I went into this store to see if they could help me. The lady saw the shoe in my hand, and before I even got to the counter, said, "we don't do shoes". I started to explain that it wasn't a shoe repair that I wanted, but she repeated, more forcefully, "we don't do shoes". I got a couple more words out when she repeated it a third time, like I was an idiot. At that point I gave up, said "OK", and left. OK, I get it, they don't do shoes. But a bit of courtesy, and maybe even helpfulness, would have been nice. I have lots of normal non-shoe-related repair and alterations work that needs to get done. But I won't be taking it to Stitch-It.

First time working with them. Having my Santa Claus suit faux fur replaced…read more Went over what I needed and she seemed to get the details. I will be posting the results when I pick up the suit in a 3 weeks. Thank you Santa Claus (for hire). Sleigh Phone 604-323-3559.

Had a jeans repair done here, $38 + $5 for mandatory cleaning. Got the jeans back, after wearing a…read morefew times, noticed the jeans had ripped again in the spot that had been repaired. I brought the jeans back expecting they would stand behind their workmanship, explained the problem that the jeans had ripped at the spot of the repair, was told I could pay again to have the same thing fixed. I told her I was not going to pay again for the same repair. Asked if there was anything that could be done to avoid leaving me unhappy, shrugged shoulders "sometimes it happens" NOT HAPPY WITH REPAIR, NOT HAPPY WITH POOR RESPONSE

Recently had many of my wife's pants fitted with new elastic. Martha did a super job at a very…read morereasonable price. For service and for price, gotta give her a FIVE out of five.

I carefully washed a 25+ year old set of sheer window coverings. One of the panels shredded where…read morethe dry cleaner (many years ago) had ironed in pleats. I searched online for a reputable seamstress that could create 2 panels from one in record time (I'm from Oregon visiting my father). Martha gave me her honest and careful assessment and worked her magic. I was able to pick it up before I left BC and instal it for my dad. It looks wonderful and a negative was turned into a positive! Always thankful to meet good people who are talented in their profession. 5

Great experience! I had a suede jacket that needed the sleeves shortened and they did it in a week…read morefor $50. Perfect job. Super reasonable and nice guy, will recommend to my friends

These guys are magicians when it comes to any type of alterations or materials for an alteration…read more And all for a very affordable price. I highly recommend them.

I don't want this review to be a life story about how I get attached to some of my attire. Usually…read moreclothes that I purchase new are worn for a few years and then donated before they malfunction. However, I had a sport jacket from Guess Jeans I bought over 10 years ago. Very versatile colors, perfect fit for my long skinny body and comfortable. It was surprisingly well made with good cotton / polyester blend which I can't say the same for their current line up of 2018 styles. I can't find something like this anywhere anymore. Even if a high end brand like Armani Exchange sold this, the sizing would not be perfect. So one day the zipper stopped working. I thought I would donate it but then never had the willpower to let go of something so perfect. After a year of keeping it in my closet, I decided to bring it to Stitch-It in metrotown to see if they could fix it. Suprisingly for $12, they replaced the zipper with an identical colored one and had it ready within a day. What is more impressive is they called me to let me know it was done. Their customer service is fantastic. I highly recommend this place and I seldom give 5 stars.

I took a dress in couple weeks ago to get the arms shortens and the sides of the waist taken in…read more The lady's name is Julie (emp#334899). She told me the cost is $60 so I paid and left. When I came to pick up the dress (silky material), there were damages (nits and scrapes) all over the dress (front, back, arms, everywhere). Not only that, the alterations were so poorly executed. The arms weren't straight. They were all wonky. The seams don't line up. I honestly can't believe how horrible it is. I told her i was not happy with it and there were damages all over the dress. Her response was, "you said this was a cheap dress, so I gave you cheap discount." Firstly, I never said those words. She was making stuff up to cover up her mistakes. I told her I do not want to come in again. I want a refund for the alterations and my dress. She insisted come in on Tuesday to talk to her manager. And ignored me and went to the next customer. I don't have high hopes to be honest. I will be taking this to customer service. Overall, I HIGHLY DO NOT RECOMMEND THIS PLACE FOR ANY EXPENSIVE GARMENTS. The lady that helped me was not professional. She raised her voice, she was defensive, she denied the damages and was absolute ZERO help at all. STAY FAR AWAY FROM THIS PLACE. I would leave zero stars if i could.

Nicest lady ever, amazing skills and won't find a better price anywhere else for tailoring. Love herread more

Home based tailor shop in Surrey. I've been going to Trang for years, a friend recommended me to…read moreher. My friend is East Indian, she has been bringing all her Indian suits for Trang to tailor. I brought my trousers to be hemmed and tailored on the sides this time. I brought them in on Friday and they were going to be ready by Tuesday, however I did not pick them up until the next Tuesday and she was fine with it. They're the perfect length and no extra fabric on the sides so it doesn't look wide. The shop is closed on Sundays and Mondays, cash only. Speaking of cash only, she quoted me only for the hem, but forgot the tailored sides quote. Therefore, I did not have the proper amount when I came to pick it up, she believes in the honour system and told me to pay her back the next time I come in!