If it was possible I would give this company zero stars. I was at another alterations place that Marciano recommended and got a quote for altering 3 new pieces I had bought. I called Make it Fit in Lougheed to double check the price and spoke with Natalie. She told me it would be $22 to take the legs of a pair of pants in and $11 to do the hem of a pair of pants with slits. Once I got there, she was now giving me a new price for each item, far off from the quote. When I questioned her, she said I cannot give you a quote on the phone without seeing the pants. I told her that she should have said that instead of giving an invalid quote that made me drive all the way from Metrotown to Lougheed. She went and got her Coworker and the coworker was nice enough to apologize for Natalie saying she is new. I was so mad that this gir did not even have the decency to say sorry and instead stood and stared me down. I asked for a pen to write her name down and she sarcastically said "sure anything for you"!!! I have no idea why they have hired this girl. I am told the owner is on vacation for 2 weeks, will see if I can get a hold of her then. At this point, never stepping foot there again. read more