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Metropolis Alterations

3.5 (20 reviews)
Open 10:00 am - 9:00 pm

Services - Metropolis Alterations

Clothing alterations

Clothing mending and repair

Clothing reproduction

2 More Services

Custom tailoring

Embroidery

Metropolis Alterations Photos

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2 years ago

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14 years ago

$33.00 for 6 suspender buttons sewn on and one pair pants hemed..This place is overcharging big time!

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9 years ago

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Review Highlights - Metropolis Alterations

Hellen was able to add satin panels to the side to extend the top portion and did it so seamlessly.

Mentioned in 3 reviews

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People searched for Sewing & Alterations 3,289 times last month within 15 miles of this business.

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Stitch It Clothing Alterations - Fabric bunching up. Terrible stitching.

Stitch It Clothing Alterations

(14 reviews)

Metrotown

I took a dress in couple weeks ago to get the arms shortens and the sides of the waist taken in…read more The lady's name is Julie (emp#334899). She told me the cost is $60 so I paid and left. When I came to pick up the dress (silky material), there were damages (nits and scrapes) all over the dress (front, back, arms, everywhere). Not only that, the alterations were so poorly executed. The arms weren't straight. They were all wonky. The seams don't line up. I honestly can't believe how horrible it is. I told her i was not happy with it and there were damages all over the dress. Her response was, "you said this was a cheap dress, so I gave you cheap discount." Firstly, I never said those words. She was making stuff up to cover up her mistakes. I told her I do not want to come in again. I want a refund for the alterations and my dress. She insisted come in on Tuesday to talk to her manager. And ignored me and went to the next customer. I don't have high hopes to be honest. I will be taking this to customer service. Overall, I HIGHLY DO NOT RECOMMEND THIS PLACE FOR ANY EXPENSIVE GARMENTS. The lady that helped me was not professional. She raised her voice, she was defensive, she denied the damages and was absolute ZERO help at all. STAY FAR AWAY FROM THIS PLACE. I would leave zero stars if i could.

This place has been around for a long time and the staff is good at what they do…read more They are not the cheapest but I find the rates reasonable. The service is good and my clothes are usually ready for pick up earlier than expected. They will send an email when items are ready, so do check your email, otherwise just pop by with the pick-up receipt on the date/time stated. You can also bring the altered item home to try. If it is not done right, bring it back and they will re-work it at no additional charge. That happened to my jeans which was still too long despite the hemming done. The location is also very convenient as it is right in Metrotown and nearer to the skytrain and bus loop area. Parking can be a pain as it is always crowded though.

Burnaby Sewing Centre

Burnaby Sewing Centre

(2 reviews)

My sewing machine motor burned out and this was the closest singer dealer, sewing machine repair…read moreshop. The lady that helped me at the shop, Lee, was really nice. They fixed my sewing machine within less than two weeks. During the fix time, they called me to tell me what was wrong and any additional prices for parts to finish the job and how much it would cost, and even gave me options. I picked it up and I'm super happy. Tested it everything works just as new. There is limited parking in front of the shop on Kingsway, but there is plenty of parking on the side of the building. Although it's on gravel area, park smartly, and considerately. Don't be discouraged to stop by and visit this shop for any of your sewing machine needs.

TERRIBLE SERVICE! Ordered accessories for a sewing machine and was told they'd arrive in 1-2 weeks…read more After 2 weeks I'd heard nothing from them so I called and left a message on their answering machine. Two days later I still hadn't heard anything so I called about 4 times consecutively until someone picked up their phone instead of letting it go to the answering machine. The person explained that orders are placed in a Surrey location and she had only found out recently that they don't place them until they reach a certain value. I asked if my order had been placed and she had no idea. At my request, she followed up and called me back - my order hadn't even been placed yet and they had no way of knowing when it would be placed. I needed those accessories for a sewing class, by a certain date. It seems they had no intention of letting me know the status. I cancelled my non-order and will not be using them ever again.

Metropolis Alterations - sewingalterations - Updated May 2026

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