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    Stinson logistics, LLC - Texas Global Services

    5.0 (1 review)
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    Services - Stinson logistics, LLC - Texas Global Services

    Shipping centers

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    4 months ago

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    The UPS Store

    The UPS Store

    (16 reviews)

    I found Sunny to be very rude. She was not only rude to me but also to her co worker. Hopefully she…read morewas having a bad day and this isn't her normal demeanor.

    Yesterday I had three items being returned to Amazon, that had been delivered in the same box the…read moreday before. All three items were in the original packaging and in the same box. Today I found that only one item had been returned to Amazon. This same issue ensued two months ago, and after almost 30 days of trying to resolved, Amazon refunded me my money despite saying that this UPS store never sent the item back. I had to drive back to this UPS store and a boy by the name of Issaih basically told me there was nothing he could do about it and told me to have a nice day. He was arrogant. I then tried to show him his receipt that he had given me the day before, and he wasn't interested in seeing it. He repeated that I should give it time. When I said that one of the three items made it back to Amazon, he said there was nothing he could do. He never offered to check to see if the items were still there. He repeated, "Have a nice day". I then asked for the manager and was told her name is Anna and she isn't there. I called Amazon a second time and they offered to refund my money despite not having received notice that the items were being returned. I don't know if they are stealing the packages and claiming that they didn't know anything, but despite having a receipt, Issaih was unwilling to investigate where my package it. I will no longer do any business with this store. Terrible customer service and from his icy stare while telling me to have a nice day, I knew he meant anything but that

    Stinson logistics, LLC - Texas Global Services - shipping_centers - Updated May 2026

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