Sue has negotiated the purchase of my home, office and my lake side apartment. She has always…read morelooked after my best interest and gotten what i would call a fair deal. What i appreciate her for most is the meticulous way in which she would look over a property i was interested in and give me the best advice. Since each transaction is a large one, it is best to cover as many flaws as well as benefits and she makes sure i have all of them before i make my decision. I find her professionalism goes above and beyond and that is why i go back to her time and again for my real estate needs.

Sue is our best property agent & advisor ever!! We have Sue…read morefor our both commercial leasing & residential property purchase recently. It is a breeze working with her because of her acumen in property related experience and it is undeniable the best I have seen in Austin, TX. She really has advised me to make a very good & wise decision for our purchase in this hot property market. She even goes for extra miles to make sure all the details are being taken care of which most property agents would not be able to deliver. Thank you Sue!!

My AC went out this morning and that is just not acceptable during a Texas summer! I contacted…read moreCapvest and let them know and they had a repairman out the same day and got me cooled off! Thanks

Capvest Realty does not work with their renters. Rich is a bully who uses intimidation to get his…read morerenters to be compliant. Jennifer is rude and criticized my realtor to me. They do not answer the phone so they can have everything in writing. They take FOREVER to respond to emails, and when you send gentle nudges for a response they go off and belittle you for no reason (and fail to answer the question). They do not have an office in Austin so you cannot go directly there to communicate with them. Everything is on their time. Rich threatened to have my two well behaved dogs removed unless we let him enter our home with a 2 hour notice. I took off work (on my second week at a new job and my husbands first day) to accommodate him since it is in our lease. He brought a photographer and his OWN dog to perform a "dog test" on my dogs. He PURPOSEFULLY waited until we were both out of the home to do this. If I hadn't been able to get home, he would have removed my dogs from their crates to do so. Where did it say in our contract that my dogs need to be dog-friendly? Thankfully they are well trained and wonderful with everyone. During this visit he repeatedly informed me that someone could enter my home with Capvest's permission, not inform me of their presence, go into the room my dogs were kept in, remove them from their crates, antagonize them, and if they bit the person or defended themselves, it would be my fault and my dogs would be put down. I don't know why he felt the need to say this MULTIPLE TIMES to my face, but he did with a slew of other underhanded threats. He also let me know multiple times that he donates a lot to animal shelters. I am sure you do bub. I asked him how I could improve our tenant-landlord relationship cause something felt off. He walked around the issue saying we did something wrong but would not clarify. He was constantly bothering us. We had 3 inspections within two months of living there for no real reason. At one point he insinuated that we must do weed or make meth since we didn't like all the inspections. Apparently wanting peace and privacy are unreasonable requests for our landlord. We were perfect tenants, have amazing credit, have a perfect renting history, paid our rent on time, were friendly with our neighbors, kept our home tidy, etc. There was zero reason to be hostile with us. Rich constantly bad-mouthed the owner too. He would say that the guy was "unreasonable" and "mean". "You don't want to deal with that guy, you need to go through me". Our relationship with Rich was so tense that we offered to move out so we could peacefully part ways since it was very clear they did not want us there. He responded with more threats. It got so bad that we ended up contacting the owner of the home directly so we could bypass Rich. After meeting with the owner everything stopped and Rich left us alone. The owners were wonderful, the opposite of how Rich described them. I can only imagine what he told them about us. I believe we suffered because Capvest messed up and allowed us to rent the home without the Homeowners approval. They did not want people with dogs in the home and Capvest let us move in with a Dog Addendum. It felt like Capvest was trying to push us out so they could fix their mistake. We ended up buying a home before our lease was up. We went directly to the homeowner and worked out a deal so that we could move out early and allow them to start anew lease with a new tenant in a better time of the year for them. Because we spoke to the homeowner first, Rich suddenly became a lot more accommodating and parted on better terms. We did get our full deposit back. ---------------------- In response to Rich's comment- I have not lied or misrepresented what happened in any way. Multiple times in a conversation you told me someone could "come into my home unannounced, go into the room where my dogs were crated, remove them from the crate, antagonize them until they bit the person, then have the dogs removed for being aggressive." I perceived this as a threat cause why in any world would a sane person bring this up in conversation when I did not ask. I asked you if I could speak directly to the homeowner so I could resolve whatever we did to make them weary of us and you said "I am your best friend, you don't want to talk to him" and insisted that the homeowner was a "weird dude". You told me that you will "do right by me, but as I can see the landlord is not a good guy to deal with." We had to go around you, who is supposed to be there to help us, so we could make everything right. You INTENTIONALLY waited til Thomas's first day of work so you could bring Ginger, your dog, into my home without my prior knowledge or consent to perform a "Dog Test". You would have had to remove them from their secure locations to do this. What even is a dog test? Rich brings up legal repercussions to legally threaten/intimidate. Below is an excellent example.

Not that it makes a difference now since the properties have since been sold, but Paul was the most…read moreawesome landlord. He was very attentive and maintained his property well. He didn't let anything fall into a state of disrepair and even came out for minor things (kind of dumb on our part, really) like...a sponge being caught in the garbage disposal or me not realizing that I didn't turn the water valve on the toilet in the correct direction. He was the avenger landlord against the more prevalent slumlords in the central Austin area.

Without a doubt, the worst rental experience of my life. Has properties with great locations, but…read moreyou will more than pay the price. Don't trust anything that is not clearly in writing, and be careful what you put in writing. Have a lawyer look over your lease before and after your tenancy. Don't expect much of your deposit back unless you are OCD. Don't expect any flexibility, you are merely a source of income, not a human. Incredibly energy inefficient, and everything seems done-up as cheaply as possible. Remarkably cold and inhuman communication. Probably the worst thing is that he actually seems to think he is a good landlord. Also does business as "Novatus LLC" and "Cutting Edge Real Estate" These are of course all opinions based on my experience, but I wouldn't advise having an experience of your own.

Kerri is such a bulldog when it comes to closing the deal. I found my perfect first home through…read moreKerri. Such a hard worker. We ran into lots of issues with the builder during the process and she always handled each situation with me in mind. Honestly is a big thing with me and she kept me informed about every change or milestone we passed in real time. I never thought I would be a homeowner so this was a huge process for me and Kerrie was with me each step. In hindsight she took a lot of crap for me because I was very impatient and anxious about the whole process she is extremely professional and if I ever bought a home I would definitely use her again in fact I recommended her to two of my friends. also I do not know what the other review about floors...... I think that lady who left the review about the floors is tripping you guys remember there is always two sides to the story. And that's not even real estate related.

DO NOT TRUST Kerrie Collier! She is a fraud! She is not trustworthy and has a bad character. We…read morewent to install a wood floor for Kerrie and she did not pay us! She did not pay for the Wood floor nor for the Labor! She cheated the company out of $3,200.00 Payment was to be paid up front at the beginning of job. Payment was requested and she said she would pay by check but that she was on the phone and she would pay in a minute. At the end of the install she never paid. She even lost the paperwork! She said she didn't know what happened to it and was walking around everywhere talking and looking for it. She told the workers to leave because she had a play to go to. They left with no money and no paperwork. Because they trusted her that she would pay, the did the work first. At the end she did not pay and told them to leave. Now the workers are paying the $3,200.00 out of their pay check! Ms. Collier told the company she was going to pay. She said she was waiting on a sale of a home to pay. She didn't pay. She then said she was would come in and pay and she didn't. She stopped answering her phone. The account is going to collections, but I doubt she will pay. The workers cannot sue her or do anything because they have a contract with the company that the company can only go after her for the debt. I WOULD NEVER DO BUSINESS WITH KERRIE! I HEAR SHE WORKS FOR Mundo & Lighthouse LLC and it makes you wonder if everyone is crooked as she is.

Lived in a property managed by AMG for 3 years. It was an old building but it was in a prime…read morelocation(5 minutes from downtown) We didn't have any major issues during our time there. The AC went out once and someone was on-site the next day. All other issues were minor and I mainly opted to fix/address them myself(replaced disposal, deep cleaned old AC unit, strengthened door&window insulation) Future renters do note; The maintenance workers they use might as you to call them with any issues instead of notifying the property management CO. Do not do this. Always report issues in a written format to your property manager. We had normal wear and tear damage that I passed on to the maintenance worker, who walked around the property taking pictures but we never heard back from them. I had already implemented a temporary solution at this point(heavy rain was causing wall to peel off of the foundation) Kirby was our property manager. He was always quick with getting back to us about any concerns we had. Understand that this is a high volume property agency. When contacting them, be concise and clear and you'll find that requests don't take so long. Texas is a particularly weak state when it comes to renter rights, but if you follow through with proper contact procedures(check out Property Code), then you will find that your issues are resolved satisfactorily. I would live in another AMG property if it ever came down to it again. The rent where I was at went up a good bit after I left...but like I said, the location was prime.

This property manager - Kirby Taylor - is rude, abrasive, and disrespectful in his communication, I…read morecan't even believe he's in business with his attitude! He has flat out told me that my "matter isn't important to him" - that would be the matter of releasing 2 tenants from my lease, to the tune of an additional $7,000 deposit I gave. Every step with this company has been inefficient, and they blame me for their failures to manage properly, and tell me I'm "uncooperative" and they will potentially penalize me when I am simply trying to get a resolution on matters that are actually very important. I have never had a late payment, I rarely have issues, and I'm respectful and courteous until I'm treated disrespectfully. And funny - I did an experiment where I started using his same terms he was disrespecting me with in communications back to him and he said "I don't appreciate the way you speak to us. It is uncalled for and unnecessary. Please find a way to communicate in a less abrasive manner and we will be happy to assist you." You don't say? This is supposed to be a property *MANAGER*. If he's not managing the property, and the property's management isn't important to him, what is he being paid for? Landlords: PLEASE do not work with this company if you want to have a good relationship with your tenants. I love where I live and the landlords also, but the manager is an absolute nightmare. Avanta: DO BETTER! The needs of your tenants matter!

Hannah at Apartment Hunters was so thorough even past the day of getting my keys. I'll never use…read moreanother locator she found me the perfect spot for all I was looking for with location, rate, and amenities. Thank you Hannah!!!

I normally like doing research on my own, but this time I decided to have some help, since the…read moreoptions are endless! Jon helped us find the perfect apartment and he was excellent! We stayed within budget and we found the perfect option for us! I also really liked that there was communication, not too much and not too little. I'm really satisfied and I'll always remember this!

What can I say about this company, that only is here to collect $, and less to fulfill its job, the…read moreHOA sucks, the swimming pool always dirty, no maintenance, and the list goes on and on. It's bad, I would not do business with them, unless you want to loose money.

I have had an extremely negative experience with Goodwin & Co HOA management and my community…read moremanager, Enid Simmon. From the beginning, they have shown an unwillingness to work with homeowners in good faith. I was cited with multiple "unsightly" violations simply for using a dumpster and trailer during business hours for property improvements. They routinely keep multiple violations open, which allows them to increase fines over time. These funds appear to be directed toward questionable expenses such as a $100,000 pool replaster -- nearly four times what it would cost to build a new pool entirely. Even after being told my account was on "hold," I continued receiving fines for things as minor as leaving my trash can out one day after pickup (or even the day before). This practice feels punitive and exploitative. In my opinion, Goodwin & Co operates with little regard for fairness or transparency, and their actions create unnecessary hostility with homeowners. I am actively exploring legal avenues to hold them accountable.