Capvest Realty does not work with their renters. Rich is a bully who uses intimidation to get his…read morerenters to be compliant. Jennifer is rude and criticized my realtor to me. They do not answer the phone so they can have everything in writing. They take FOREVER to respond to emails, and when you send gentle nudges for a response they go off and belittle you for no reason (and fail to answer the question). They do not have an office in Austin so you cannot go directly there to communicate with them. Everything is on their time. Rich threatened to have my two well behaved dogs removed unless we let him enter our home with a 2 hour notice. I took off work (on my second week at a new job and my husbands first day) to accommodate him since it is in our lease. He brought a photographer and his OWN dog to perform a "dog test" on my dogs. He PURPOSEFULLY waited until we were both out of the home to do this. If I hadn't been able to get home, he would have removed my dogs from their crates to do so. Where did it say in our contract that my dogs need to be dog-friendly? Thankfully they are well trained and wonderful with everyone. During this visit he repeatedly informed me that someone could enter my home with Capvest's permission, not inform me of their presence, go into the room my dogs were kept in, remove them from their crates, antagonize them, and if they bit the person or defended themselves, it would be my fault and my dogs would be put down. I don't know why he felt the need to say this MULTIPLE TIMES to my face, but he did with a slew of other underhanded threats. He also let me know multiple times that he donates a lot to animal shelters. I am sure you do bub. I asked him how I could improve our tenant-landlord relationship cause something felt off. He walked around the issue saying we did something wrong but would not clarify. He was constantly bothering us. We had 3 inspections within two months of living there for no real reason. At one point he insinuated that we must do weed or make meth since we didn't like all the inspections. Apparently wanting peace and privacy are unreasonable requests for our landlord. We were perfect tenants, have amazing credit, have a perfect renting history, paid our rent on time, were friendly with our neighbors, kept our home tidy, etc. There was zero reason to be hostile with us. Rich constantly bad-mouthed the owner too. He would say that the guy was "unreasonable" and "mean". "You don't want to deal with that guy, you need to go through me". Our relationship with Rich was so tense that we offered to move out so we could peacefully part ways since it was very clear they did not want us there. He responded with more threats. It got so bad that we ended up contacting the owner of the home directly so we could bypass Rich. After meeting with the owner everything stopped and Rich left us alone. The owners were wonderful, the opposite of how Rich described them. I can only imagine what he told them about us. I believe we suffered because Capvest messed up and allowed us to rent the home without the Homeowners approval. They did not want people with dogs in the home and Capvest let us move in with a Dog Addendum. It felt like Capvest was trying to push us out so they could fix their mistake. We ended up buying a home before our lease was up. We went directly to the homeowner and worked out a deal so that we could move out early and allow them to start anew lease with a new tenant in a better time of the year for them. Because we spoke to the homeowner first, Rich suddenly became a lot more accommodating and parted on better terms. We did get our full deposit back. ---------------------- In response to Rich's comment- I have not lied or misrepresented what happened in any way. Multiple times in a conversation you told me someone could "come into my home unannounced, go into the room where my dogs were crated, remove them from the crate, antagonize them until they bit the person, then have the dogs removed for being aggressive." I perceived this as a threat cause why in any world would a sane person bring this up in conversation when I did not ask. I asked you if I could speak directly to the homeowner so I could resolve whatever we did to make them weary of us and you said "I am your best friend, you don't want to talk to him" and insisted that the homeowner was a "weird dude". You told me that you will "do right by me, but as I can see the landlord is not a good guy to deal with." We had to go around you, who is supposed to be there to help us, so we could make everything right. You INTENTIONALLY waited til Thomas's first day of work so you could bring Ginger, your dog, into my home without my prior knowledge or consent to perform a "Dog Test". You would have had to remove them from their secure locations to do this. What even is a dog test? Rich brings up legal repercussions to legally threaten/intimidate. Below is an excellent example.

Rich i pray the Lord heals you from all that is ailing you. May the Lord bless you and keep you in…read moreall that you do my brother. I truley wish you the best and hope moving forward you really take a break and do a little personal inventory so you can be a better you.

Not that it makes a difference now since the properties have since been sold, but Paul was the most…read moreawesome landlord. He was very attentive and maintained his property well. He didn't let anything fall into a state of disrepair and even came out for minor things (kind of dumb on our part, really) like...a sponge being caught in the garbage disposal or me not realizing that I didn't turn the water valve on the toilet in the correct direction. He was the avenger landlord against the more prevalent slumlords in the central Austin area.

Without a doubt, the worst rental experience of my life. Has properties with great locations, but…read moreyou will more than pay the price. Don't trust anything that is not clearly in writing, and be careful what you put in writing. Have a lawyer look over your lease before and after your tenancy. Don't expect much of your deposit back unless you are OCD. Don't expect any flexibility, you are merely a source of income, not a human. Incredibly energy inefficient, and everything seems done-up as cheaply as possible. Remarkably cold and inhuman communication. Probably the worst thing is that he actually seems to think he is a good landlord. Also does business as "Novatus LLC" and "Cutting Edge Real Estate" These are of course all opinions based on my experience, but I wouldn't advise having an experience of your own.

Kerri is such a bulldog when it comes to closing the deal. I found my perfect first home through…read moreKerri. Such a hard worker. We ran into lots of issues with the builder during the process and she always handled each situation with me in mind. Honestly is a big thing with me and she kept me informed about every change or milestone we passed in real time. I never thought I would be a homeowner so this was a huge process for me and Kerrie was with me each step. In hindsight she took a lot of crap for me because I was very impatient and anxious about the whole process she is extremely professional and if I ever bought a home I would definitely use her again in fact I recommended her to two of my friends. also I do not know what the other review about floors...... I think that lady who left the review about the floors is tripping you guys remember there is always two sides to the story. And that's not even real estate related.

DO NOT TRUST Kerrie Collier! She is a fraud! She is not trustworthy and has a bad character. We…read morewent to install a wood floor for Kerrie and she did not pay us! She did not pay for the Wood floor nor for the Labor! She cheated the company out of $3,200.00 Payment was to be paid up front at the beginning of job. Payment was requested and she said she would pay by check but that she was on the phone and she would pay in a minute. At the end of the install she never paid. She even lost the paperwork! She said she didn't know what happened to it and was walking around everywhere talking and looking for it. She told the workers to leave because she had a play to go to. They left with no money and no paperwork. Because they trusted her that she would pay, the did the work first. At the end she did not pay and told them to leave. Now the workers are paying the $3,200.00 out of their pay check! Ms. Collier told the company she was going to pay. She said she was waiting on a sale of a home to pay. She didn't pay. She then said she was would come in and pay and she didn't. She stopped answering her phone. The account is going to collections, but I doubt she will pay. The workers cannot sue her or do anything because they have a contract with the company that the company can only go after her for the debt. I WOULD NEVER DO BUSINESS WITH KERRIE! I HEAR SHE WORKS FOR Mundo & Lighthouse LLC and it makes you wonder if everyone is crooked as she is.

Mr. Taylor helped us to sell our house very quickly and for a great price. Would recommend his…read moreservices to everyone!

This is an updated review from my previous. Again it is very poor communication when it comes to…read moreproblems in the house. They charged me $100 each time a third party would conduct inspections to check the air filters, make sure there's no pets and the overall condition of the property. When my tenants moved out it looked like they didn't change the filter in the 4 years they were there. There was black mold in the vents. They didn't know there were dogs, but I found out they were breeding pit bulls. The garage smelled like something died in there. The house was infested with roaches. I ended up doing about $10,000 in repairs to be able to sell the house, but the Avanta never told me about any problems.

I normally like doing research on my own, but this time I decided to have some help, since the…read moreoptions are endless! Jon helped us find the perfect apartment and he was excellent! We stayed within budget and we found the perfect option for us! I also really liked that there was communication, not too much and not too little. I'm really satisfied and I'll always remember this!

I used this service thinking it was a scam or that I wouldn't get the best deal-- BUT I WAS WRONG!!…read more Stephanie, my agent, is an awesome individual with exceptional talent!! She helped me secure a steal of a deal with an apartment that I never thought was possible. She was reliable and SOOOOO TRUSTWORTHY, I truly recommend her and this service!!! ALL FREE!!! I swear I am being serious , this is a legit place and god I'm so happy that past!Me was able to contact this place and I was assigned Stephanie, my HERO!!! Idk how yelp works but I can answer some questions if needed about it. This is the REAL DEAL y'all please check them out!!!!

What can I say about this company, that only is here to collect $, and less to fulfill its job, the…read moreHOA sucks, the swimming pool always dirty, no maintenance, and the list goes on and on. It's bad, I would not do business with them, unless you want to loose money.

I have had an extremely negative experience with Goodwin & Co HOA management and my community…read moremanager, Enid Simmon. From the beginning, they have shown an unwillingness to work with homeowners in good faith. I was cited with multiple "unsightly" violations simply for using a dumpster and trailer during business hours for property improvements. They routinely keep multiple violations open, which allows them to increase fines over time. These funds appear to be directed toward questionable expenses such as a $100,000 pool replaster -- nearly four times what it would cost to build a new pool entirely. Even after being told my account was on "hold," I continued receiving fines for things as minor as leaving my trash can out one day after pickup (or even the day before). This practice feels punitive and exploitative. In my opinion, Goodwin & Co operates with little regard for fairness or transparency, and their actions create unnecessary hostility with homeowners. I am actively exploring legal avenues to hold them accountable.

Caroline helped us purchase our first home! As first time home buyers we had a lot of questions and…read moreCaroline was there to answer them all! She was so supportive throughout the process and listened to all our needs. We would recommend her to anyone who is looking to purchase a home. Thanks Caroline!

When we began our search for a home, we thought we were looking for a realtor. What we found in…read moreLaura Tomaszewski was so much more. From day one, Laura took the time to truly get to know us as people. She listened carefully to what we liked and didn't like, understood our goals, and took the time to learn what was most important to us in finding the right home. She didn't just help us search for houses... she became a trusted advocate who genuinely championed our interests every step of the way. Laura went above and beyond in ways we never expected. Every property we considered was thoroughly vetted, not only for its features and condition, but also for potential issues that could affect us down the road. Whether it was physical concerns with the property, deed restrictions, HOA requirements, or anything else that might impact our future enjoyment of the home, Laura dug deep and made sure we had the information we needed to make confident decisions. What impressed us most was the level of care she brought to the process. She evaluated each home as if her own family were purchasing it. We never felt pressured. We never felt rushed. We always felt protected, informed, and supported. Buying a home can be stressful, but Laura made the experience as enjoyable and stress-free as possible. Her professionalism, attention to detail, knowledge, and genuine care for her clients set her apart. She isn't simply selling homes... she's helping people create the next chapter of their lives. We are incredibly grateful for everything Laura did for us and would recommend her without hesitation to anyone looking to buy or sell a home. If you want someone who will truly have your best interests at heart, Laura Tomaszewski is the person you want by your side. Thank you, Laura, for helping us find not just a house, but a place we are excited to call home.