Technician arrived on time diagnosed the problem and quickly remediated it- yay…read more Zac was professional and courteous - I'll gladly call them again

Had heard good things about Auburn so I called when we felt the house wasn't cooling down in this…read morehot weather. The service tech was able to come out the next day. He said the AC had no Freon, and the furnace's interior was very rusty. He got me in touch with the tech who writes up the estimates. He came by, told me about my options and warranties, and maintenance plans. I paid him half the cost of everything by credit card. The installers were out on Saturday, two days later! I didn't get a call that they were on their way, but I knew they would be here between 8-9 a.m. 7:55 they pulled in, and I was waiting. The guys went right to work. They had a lot of new equipment, and removed the old stuff. We had an AC unit and new furnace with thermostat installed. The guys were very neat and quiet, and cleaned up the basement and the driveway. Everything went well. I totally recommend Auburn H-VAC.

It's can be anxiety provoking to contact a contractor. Will they show up? Be on time? Cheat me? Be…read moreprofessional? Do quality work? Communicate understandably? Overcharge? Tear up and leave unclean the area they are working on? Since my first call, and there have been many, I have never had these concerns with Orlove Plumbing! They have been A+ in every area. It's why I proudly refer friends and relatives to them when they have plumbing needs. Great job Orlove Plumbing! You are top notch!

After a storm blew down my utility pole and wires, i made several calls to get it taken care of…read moreasap to avoid more damage if the pole completely fell over. Other companies seemed uninterested, but when I contacted Christian, he asked me a few questions and requested pictures. He stopped by on his way home from the hospital after his wife just gave birth to his child a couple hours after I spoke with him. Without asking for payment, Christian climbed on the roof of the house and disconnected the wires to make sure they were safe and then would have a very reasonable estimate ready for me that day. He started work almost immediately and worked around my schedule. He was always on time and professional, and the work was completed quickly and perfectly. Highly recommend.

I had an issue with a roofer nailing through an electrical wire which caused some lights in my…read morehouse to stop working. The first company I worked with was an absolute nightmare. Two electricians spent three hours investigating, and ultimately did not find the source of the problem, and then sent me a ridiculous invoice even though they fixed nothing. I called Christian and visited shortly after, finding the issue in twenty minutes. Within the hour, my lights were working again. He was polite, professional, and efficient. Best of all, he charged me less than the other company, and he actually fixed my lights! After seeing how well he did, my partner eagerly collected his contact info. I will be hiring Christian for any future work, and recommending him to my friends and family.

Very helpful, great service, great company. Reliable and knowledgeable…read more ********************************************************************************************************************************************************************************************************************************************************************

Tyler and Tracy quickly determined what had gone bad, causing the problem, and had all the parts…read moreneeded to fix the problem on their vehicle. They eliminated the problem in less than one hour. A substantial bill, but the problem was eliminated.

Had an appointment scheduled for today at 8:30am and not only didn't show but didn't even contact…read moreme until I sent a text about our appointment! Yesterday he asked if I was available today at 8:30 or 9am and I stated 8:30 and he confirmed appt. Then today he texts back he is not coming and he is booked till December. Not sure why you would tell me that from the start so I could have someone else come out! Simple mistake and didn't even make it right or offer to make it right! Bad customer service! -Disabled Retired Veteran-

Horrible experience - Tim at Manchester has a history of not showing up. He talked a great game, so…read morewe waited patiently for 3 months to get on his schedule for our chimney work to be done on 6/10/26. I texted him on 6/9 for ETA. No reply. Called him and left msg on 6/10/26. No reply. This is NOT the guy you want to do business with. Find someone else whom you can trust to show up.

Very happy with the prompt, professional, reasonable service. They were able to diagnose and fix a…read morewater outage problem the same day, and spent unexpected time and effort to complete repairs. The work was well done with no issues afterwards. I wouldn't hesitate to recommend!

Very professional. On time. Very friendly. Local I'm very…read morehappy with my results. Highly recommend to anyone.

really nice owner, will have guys out same day if needed. all the techs are professional and nice…read more they don't make a mess or they clean it up If needed. reasonable pricing, way less than roto rooter for most jobs. there is a reason this business has been around over 40 years.

you cannot give someone a price and then change it because it isn't going in your favor. I…read morecontacted them they said 180$ to snake one line. He was adamant about this becjae I continued to ask different questions. well the guy comes out, goes out 120' realized he has been here for over an hour and decides that he is going to charge me more. I called the boss and he said he would allow him to go another 20 mins, as soon as I got off the phone the boss calls the employee here and he starts packing up his equipment. fully charged me and didn't fix the problem.

made appointment for a non emergy .plumber came out on time and fix my problem and gave me quote…read morefor the next job

In May 2024 my sub pump in my house failed and a nice guy by the name of Nick came and replaced my…read moresub pump taking only 10 to 15 minutes to do the job and I was charged $650. Now here we are in April 2026 my sub pump failed again. I called and was told that my previously purchased sub Pump was under a three-year warranty so I would not have to pay for a new sub pump just labor cost. Someone came out and told my husband the cost would be $450 to replace the sub pump and then suggested he buy a better sub pump with the labor would be $750. My husband requested I only want the sub pump I purchased with the warranty. I do not need the labor. The plumber then left refusing to give us our sub pump and said that's not how we do business. IT WAS NOT DOCUMENTED that it's only under warranty if their plumber replaces it. I've called and inquired of the sub pump we purchased and they told me they would get back to me and have never gotten back to me. They are in fact avoiding me Getting a Lawyer by the way!