As someone who deals with creosote build-up, I have learned how dangerous a clogged chimney can be…read moreand how important it is to have a professional inspection and cleaning. Century Chimney's technicians are extremely knowledgeable, they use cool chimney inspection cameras and their pricing is affordable, compared to other chimney cleaning companies. I'd call them again. The technicians take pride in their work and care about their customers' safety. Highly recommend supporting this local company!

The technicians were friendly, honest, and the price was lower than the competition to repair my…read morechimney. I would definitely recommend this company. They were very thorough with their camera inspection of my fireplace chimney flue system.

Myke and Caden did a high quality job on our chimney rebuild and tuck pointing. Hard working,…read moreknowledgeable and thorough guys. A little expensive, but you get what you pay for in home repairs

This is the guy for your job! We had a carbon dioxide leek due to a dirty chimney. Myke and…read moreRhonda put us on top of the list because we had no gas...AKA heat! After inspection, he gave us a detailed plan of what needed to be done and that it would take 4 hours. He quoted us an agreeable price. He ran into unforeseen problems and the project took a lot longer than what he had anticipated. Every step of the way he kept us informed, including pictures, of the problems. Three days later,when everything was completed to his and ours satisfaction, we paid him. And he did not charge anymore than his first quote. Honest company. Treated our property with respect. HIGHLY recommend Sooty Mykes!

Work was perfect! This had to be done based on contingency for sale of house quickly. He responded…read moreover the weekend and repaired on Monday. See before and after pictures

On time, friendly professional! I needed damper fixed and Austin took care of it in less than 15…read moreminutes! He also took the time to explain how it works and possible options to avoid it being dislodged going forward. He gave me a brochure about possible modifications too! Over and above - great service. You cant go wrong! Thank you Austin.

Tech was nice even though he was late. They give you a 3 hour window that they will be there on a…read moredate in the next week. They do a shitty used car salesman sales technique where they over-quote you a lot and see if it sticks. If you say no they'll "call the office" and knock off ~40%. Even with the "discount" they are overpriced. Also, the inspection is $99. I can't say anything about if they do a good job or not.

I had an overall unsatisfactory experience with A1 Chimney and will not be using their services…read moreagain. Communication was poor and scheduling was confusing throughout the process. I initially got a chimney inspection by technician Eli on September 28th and was told I needed a level 2 sweep and tuckpointing repair. The level 2 sweep would be free of charge, which I was impressed with. I primarily dealt with Eli, who initially seemed professional but failed to follow through on promises. I was often left waiting for responses when he had said he would confirm appointments by end of day. I often had to reach out multiple times to get updates, and appointments were repeatedly changed or unclear. I tried calling the office to clarify, but office coordination also seemed disorganized, which made the process frustrating. Eventually, the repair was set for October 6. The appointment time changed that morning, and only one worker arrived instead of two. I later got a call from Eli saying the job was done--before I'd even heard from the person actually doing the work. There was also confusion with the invoices and payment links; I had to send screenshots multiple times to correct mistakes. There was also a long delay in getting the sweep completed. It was scheduled and rescheduled. When it was finally done October 26th, it only took about ten minutes and didn't appear to meet the Level 2 standard that was quoted. I was told level 2 sweep would be a sweep from top and bottom, but it was only accessed from the fireplace. Maybe I misunderstood, but it seemed like only a Level 1 sweep was done. While some individual staff members were polite, the lack of consistency, reliability, and follow-up made this a very disappointing experience. In the end, I felt I had to manage nearly every part of the process myself, from communication to scheduling to payment verification. I rarely leave negative reviews, but I hope this helps the company improve their scheduling, communication, and billing systems for future customers.

I have used plenty of other Chimney Sweep companies in the past but none compares to West Park…read moreChimney Sweeps! Competitive, reasonable price and just an honest business. I've used them multiple years and they are second to none. Highly recommend!

From the owner: Hey gang West Park Chimney Sweeps are a locally owned and family operated business established in…read more2020 by a Cleveland native and Local 17 Iron Worker . Providing quality work but more importantly getting the job done safely .

They looked highly recommended on yelp and other reviews. However I've been trying to get them to…read morefix what was found to be an issue. Also needing an insert installed. Called a few days before thanksgiving. Okay no call back so I called again the following week, and no call back. In total I've called three times, left two messages, and sent inquiries online. And still no contact. Not even sure they got up to see the top of the chimney. I've since contacted another chimney specialist and he has shown me ALL that they had missed. Smoke shelf was not cleaned and had debris hung up, many spots missed on the "cleaning", and firebox was not scrubbed of creosote. My wife said the gents that came out were nice and courteous. Maybe because we're just a small job they don't want to deal with us, but at least let us know you don't have time.

Ferguson responded to my call this winter to fix the gas starter in my fireplace. They noted that…read moreI needed some repair so I made an appointment for May to get the fire box repaired. Instead, they came and did an inspection--no repair done--and then emailed me an estimate to deep clean the chimney and repair the fire box. It was pricey, but I then started calling to get a few questions answered before setting an appt to do the cleaning and repair. I've called five or six times and they haven't returned my call. I wouldn't use this company ever unless you want frustration.