made appointment for a non emergy .plumber came out on time and fix my problem and gave me quote…read morefor the next job

In May 2024 my sub pump in my house failed and a nice guy by the name of Nick came and replaced my…read moresub pump taking only 10 to 15 minutes to do the job and I was charged $650. Now here we are in April 2026 my sub pump failed again. I called and was told that my previously purchased sub Pump was under a three-year warranty so I would not have to pay for a new sub pump just labor cost. Someone came out and told my husband the cost would be $450 to replace the sub pump and then suggested he buy a better sub pump with the labor would be $750. My husband requested I only want the sub pump I purchased with the warranty. I do not need the labor. The plumber then left refusing to give us our sub pump and said that's not how we do business. IT WAS NOT DOCUMENTED that it's only under warranty if their plumber replaces it. I've called and inquired of the sub pump we purchased and they told me they would get back to me and have never gotten back to me. They are in fact avoiding me Getting a Lawyer by the way!

Communication was not great but repair was fairly fast. I would use them again. Thank you!read more

I gave them a great review for their work but they have since ignored several requests for refunds…read morefor the thermostat that was never installed. I've called three times and was told they would follow up but haven't. I've emailed and they'v ignored me for 2 months. $233 is what they owe me

Call Allen Drain! You won't regret it. Ok- I will admit, I…read moreusually do not go for the bigger businesses when I hire for repairs. I was stuck with a drain issue at one of my rentals in Kent on off hours and the guy I've used in the past was not responding any longer. I called Allen drain and they were friendly, responsive, and fit me in quickly. The workers that came out were knowledgeable and got the issue corrected promptly. Their pricing was way more affordable than expected (less than the independent guys I've used in the past). I'm never calling anyone else for drain problems. I've used them several times now (drain issues are inevitable with 4 units full of college renters) and been happy every time. I called them out once and it ended up not being a drain issue - they let me know what the problem was and didn't charge me for the false alarm. They also have a warranty of sorts and will come back at no charge if the drain clogs again within a certain amount of time (I believe 30 days). The customer service is outstanding. This is the company you want to deal with.

Called them up. Reserved service at my convenience. Timely visit. Fair price. Nice field…read moretechnician. Great service. Two 1,000 gallon tanks.

I had to have a 1956 galvanized water line replaced with copper from my house to the street. Not…read morethe simplest of tasks as my house is perched on a steep hill which required a pretty deep trench to be dug. The crew was on time, polite, great with the machinery and tools, completed the work with minimal displacement of concrete. It is great to be able to shower and do laundry again! :-) I am very happy with the work.

Unclog drain. Quality was terrible, they did not unclog the drain. Charged me $200 for what I…read morealready knew, that my drain was clogged, which was why I called them out in the first place. This happened 10 years ago. 8 days ago they replied to my original review posted 10 years ago, I just wanted to thank them for their reply, better late than never, and also for reminding me why you should never call for their services.

Very helpful, great service, great company. Reliable and knowledgeable…read more ********************************************************************************************************************************************************************************************************************************************************************

Tyler and Tracy quickly determined what had gone bad, causing the problem, and had all the parts…read moreneeded to fix the problem on their vehicle. They eliminated the problem in less than one hour. A substantial bill, but the problem was eliminated.

Matt did great! I'm always happy to use Jenkins for whatever I need. Crisp, knowledgeable, friendly…read moreand no unnecessary upsells like most places.

Recently I had concerns about my plumbing system coming into the house and I called Jennings for an…read moreinspection before I left on vacation. Guy comes out, looks at the setup while standing 3 feet away and says it is good. He did not check the main water line for cracks or looseness, he did not manually check the clamps for tightness, and he really didn't do anything. $100 for that call. Fast forward a week (and I'm now on vacation) and I'm informed my garage has water seeping from under the garage door. Yep, a loose fitting came apart and water was running freely for a couple of days. My daughter came over and shut the pump off. Called Jennings and they sent a guy over to reconnect what they failed to secure (in my opinion). What a mess I found upon my return. They are unwilling to help with repairs after sharing my concerns and shock. So to you my friends, think on these set of facts before calling.

It's a holiday and my AC which was installed late last year had a minor malfunction. I called…read moreBernard and Jarod was here within an hour. Fair prices and great service. Thank You Bernard! .

Service tech was polite and helpful. Spent $803 just on adding coolant, small leak fix additive,…read moreand service contract (told would lower costs). 2 weeks later system is back to short cycling, electric bill over $700, and out that $803! Now getting estimates to replace furnace and a/c after wasting money. Not happy.

Serviced my wells,sumps ,and plumbing needs since 1985…read more Excellent company and great people. He just came immediately repaired a sump pump under warranty. Gave me peace of mind as usual Thank you Weltons!

Have had them out to the house several times and will not call another plumber. This team is Top…read moreNotch and honest.