Contacted for a quote. Was told it'd be a month before someone could get out to assess. Requested a more timely quote as the job is time sensitive. (Leaking causing futher damages) Was told maybe can get someone out next week. Awesome thanks! 2 days later I'm watching telly and hear noises on my roof, no knock on the door, no courtesy call, just some random crawling around on my roof. I learn he's from Stevenson roofing. I contact them to say hey thanks for your speedy assessment but some kind of notice that someone was attending would be awesome in the future. To which I was met with a rather rude attitude and the salesman stating "we don't have to inform you" fuck that! This is my house . But I kept my cool and waited nearly 4 weeks for them to today refuse to quote the job siting safety concerns about a 5° or less pitched colourbond roof. I don't recommend this company read more

The owner of Stevenson Roofing is an old-school professional who provides excellent performance and does not cut corners. He also provides great recommendations during the quote process on the type of roofing materials for a new roof. He utilizes up-to-date techniques and procedures during the installation process. His crew is experienced and hard-working. Highly recommend using Stevenson Roofing as recommended to us by Alpine Gentle Roof Cleaning. read more

Stevenson Roofing - New roof installed on north end of house; in progress installation on south end. - Roofing Near Me - Maple Valley, Washington

Jerry was very knowledgeable regarding my roof and roof structure. He gave me a lot of information regarding roof building materials. Quote was right on and extras did not exceed expected amount. The crew was fantastic. Very helpful, courteous, cautious and kept up with debris. i was very daunted when researching roofing companies as I had a tile roof which was a wreck. These guys surpassed all expectations. I am beyond satisfied with the service, completed work and workmanship. They were right on time with completion of the project. They are real pros....you cannot go wrong with this company and crew. read more

Had one of the best service experiences for home repair in years of being a home owner. This company was referred to me from. Alpine Roofing, after our skylight spontaneously exploded. Jerry was able to take a look and assess the damage/give us a quote the very next morning, and by afternoon the following day, he and his team had everything fixed and installed. He gave us a good quote range, and was on the low end of the quote, very reasonable pricing. All in all, could not have been happier with our experience. Thank you! read more

When being reminded to drive cautiously in on a private street, the team lead responded to my neighbor by unleashing an overflow of foul-mouthed venom. No way to treat any human being, and certainly not an example to follow for the other workers to follow. Not the best impression to the neighborhood, nor an honorable way to represent the company and its owner. read more

I used Steveson Roofing for many roofing jobs for 20 years, full roof replacement to small leaks. Timely, honorable, integrity. John Stevenson the owner I knew was respectful and kind and the work was excellent My recent experience was completely different. Jerry, was not part of the picture years ago, but he is now! My new roof that I had replaced in March of 2019 was beautiful until the ridge caps leaked bad with dripping water down the horizontal support beam and pools of water on the upper floor of my unfinished garage. Called Stevenson Roofing and got Jerry, (any of the 3 numbers you call go directly to Jerry) he claimed that this wind/snow storm that winter was 1 in a 100 years, highly unusual, he'd lived here his whole life (so have I) never seen it and will never again according to Jerry. In spite of the weather report he was crowing about, he did not offer to come out to look at what I had going on. He told me of a woman that had a similar problem and she took out 5, 5 gallon buckets of snow out of her addic and she called him back and told him he was right and it's just a fluke and it will never happen again! Omg! I let some time go by and called another roofing company out for their opinion and estimated cost. Armed with this information I attempted to give Jerry one last chance to redeem himself based on my past relationship with Stevenson's Roofing, looking for that integrity that I once knew. Well, he started giving me the weather report again and more excuses getting more and more heated and aggressive. I remained very calm and stayed with the facts of the other roofing companies estimate and the problem, and that he needed to honor his written guarantee! He refuse, first he said that he would pay for the other company to fix i, BUT if it leaked later I would have to pay him back! I was just blown away! This man is a bully and extremely condescending to women, of which I happen to be. He was infuriating, and patronizing! I don't know how to install a roof but I do know that a brand new 28,000 roof is not supposed to leak!!! The ridge caps are faulty, so they are leaking in heavy rain/snow/wind, regardless of the weather they can not leak!! if I paid 28.00 for the job then that's on me, but I didn't. I expected a 28,000 non leaking roof! I don't normally do these reviews but this story needs to be told for others, especially those that don't know a lot about roofing. It saddens me that this great relationship I had with this company is gone. There are good companies out there but unfortunately Stevenson Roofing isn't one of them anymore. read more

The estimator, Jerry, came out from Stevenson Roofing today to give me a bid on a total reroofing of our house. I was very surprised that the company didn't cancel the appointment because it snowed last night and there is an 1" to 2" on the roof. I had scheduled several estimators to come out on the same day. Another highly reputable roofing company had called first thing in the morning to cancel and reschedule explaining that they needed access to inspect the roof for the estimate which made complete sense to me. So when Jerry from Stevenson Roofing showed up, he told me that all he needed to do was take measurements of the roof and "what else is there?". I asked "isn't important to be able to look at the roof?". His comment was "You want to change the roof, right? Well there." Common sense tells me that if you were a professional roofer that it might be important to actually consider not just the square footage of shingles needed on a roof but all the substructures, all the flashing, and whether the roof had any other issues. (I know that you can't see the sheathing or wood decking but by walking around the roof, you can get a sense of it's integrity). Also, as a professional, it's your job to help guide the homeowner to inspect the condition of the shingles and to access whether it is really at its end of life. From seeing the whole picture (forest from the trees), an estimator can do a better job at getting a correct estimate to the homeowner. In any case, I let this matter pass and decided to continue with the appointment. He asked what type of roofing were we interested in? I mention that we might be interested in metal or composite. He quoted an insane rough price for metal roofing based on the size of our house which was way out of our budget. So, I mention that we'll need to stay with composite asphalt shingles. (Ironically, Stevenson's website gives an average cost of $600 per SQ for metal roofing which might have been within our budget and was why I originally contacted the company). However, Jerry's quote was nearly 2x that average rate which was way out of our ball park. Maybe he should study the company's website! I mentioned that our neighbor had change their roof and gutters last year and what they paid. He indicated that it was very low and asked which company. I mention his competitor which is one of the largest roofing company in the area. He asked if I was getting a bid from them as well. I said "yes" and a whole bunch of others. He was not happy. He said he'll take measurements and send me his estimate. Wait I asked. What type of composite shingles will the estimate be based on? He said it will be based on Certainteed shingles. As a customer, I asked "don't I get to choose the type of composite shingles that we want the estimate to be based on?" He flippantly asked me "Well, what do you want?" I asked what shingles are your company "certified" to install (meaning their employees have been trained by the shingle manufacturer's to correctly install their product). He flippantly said all of them which I seriously doubt. I said there's Owen Corning, GAF, Certainteed, Pabco, Tamko, IkO, and others and your company is "certified" in all of these? He proceed to say that I was "difficult" and he wouldn't be interested in working with us. Wow! So if you're educated and well informed and possibly "female", forget about getting any serious estimates from Stevenson Roofing. Jerry, the estimator, is only interested in working with the "uninformed", intellectually numbed, and possibly 'male only' homeowners! read more

I hired this company to replace a roof on a storm damaged roof that was on the market for sale. They gave me start date of of a week later which was going to work great. However, when I called Jerry the night before they were supposed to start to see what time they were showing up, he told me they couldn't start roof the next day as planned. They were behind schedule and it would be another week or 2 before they could begin. This is in December I would like to mention. I told him, the weather may not be good in 2 weeks and that I couldn't wait. He got extremely rude and told me to find another roofer. They left me high and dry without a roofer! Had they been honest with start date to begin with, I would not have hired them, as this was a time sensitive job. I called the owner and left messages and emails, without 1 response. Don't waste your time with this company. They are a complete joke!! read more

What a fabulous job!!! Stevenson Roofing recently replaced the roof on my mother's home. John (the owner) was incredibly professional and very fair with his pricing. His team of workers did a great job (highest level of quality that I could have desired). His team completed the job in a timely manner and they cleaned the site completely (removing all the debris). I highly recommend this company for your roofing needs. Thanks. Lynn Kelley read more

These guys are great! Their crews are very professional and trust worthy. I didn't feel once that I was being taken advantage of or that the work wasn't worth the money. Definitely would refer them to friends and family! read more

Before calling Jerry at Stevenson Roofing, I had called countless companies that told me unless I was going to fully re-roof my house they wouldn't come give me an estimate for a repair. (Repair was due to a trucking company hitting my roof line and gutters). A friend recommended that I call Jerry. He was so helpful and provided me the paperwork to fulfill the estimate requirements for the trucking company. Once I received my claim check, Jerry was back in a matter of weeks to complete the repairs. I appreciated the help and willingness to take on my small project. I will definitely will be using this company again when I'm ready fully re-roof my house. read more

As a Realtor, a few of my clients have used Stevenson roofing for replacement of their roofs and have been very satisfied. I have had 2 roofs replaced myself, by Stevenson Roofing and have been very happy with them. I always get 3 bids and choose them every time. The workers are knowledgeable, prompt, courteous, fast and do a great clean up job. Highly satisfied with their workmanship. read more

We had a mess with some homemade trim around the back of our house. John sourced some help and got it all cleaned up. Not only did they do a great job on our roof, they made everything look like new. Crew leader was very responsible. Felt like he was paying attention to our experience as customers. We had rain every day so it took a little longer than usual. They kept me informed and I felt like I knew what was happening. They also pointed out an issue with my electricity connection that turned out to be a complete fire hazard. I never would have known if they wouldn't have taken the time to tell me. (until a fire that is!). Good vendor! read more

We had a rocky start with coming to do my roof. But the finishing was great. They did leave a mess in my garage and shed. Again the work was done great read more

Stevenson Team did a great job on a very tough tar & gravel removal in 90+ degree heat. New Patriot roof looks great. As with most remodeling/replacement issues arose but they handled it well and went above and beyond to donit right. Rhyan , Travis, & guys took good care of us!! Thanks. read more

My husband & I booked an appointment with them on a Thursday to arrive at 8:30AM. They showed up on time but couldn't reach the issue since roof was icy. The gentleman said he'd come back once the ice is gone. We didn't hear back from them until Saturday; stating they are on their way to check out the roof. I asked them what happened the last few days; he said "we have been slammed". They did not apologize. When I informed them we found another contractor and thank you for calling, he replied, "uh huh" and disconnected the phone. read more

I can't say enough about the level of service, customer focus and quality that Jerry and his crew put into our roof. From the initial meeting to go over the scope of the job to the completeness of the estimate through to the actual work done on the roof, they couldn't have done better. Nothing was left out or forgotten and Jerry brought his 35 years of experience to bear in making sure that all of the "hidden" stuff was right. In the end, I have a roof that is a showcase. I couldn't recommend a company more highly. read more

Had my roof fixed by these guys. Was the cheapest bid. Bad idea. Roof still leaked. They told me I could fix it myself. Wouldn't honor guarantee. Said it was a different problem. even though it was leaking in exactly the same spot. Jerry called me and said he would drop off some chalking for it in the next couple of days. Months later still haven't seen them. Save your money. Pay a little more and get it done right. I have now spent more money but it is finally fixed. read more