If you want a straight shooter, John is your guy…read more Have been using him for years, and always found him to be on square and on the level.

5 Star experience! John showed up earlier than expected and…read morerepaired our AC. Even exchanged the filters before he left, fair rates. Highly recommen!

My central AC system was at least twenty-five years old and on its last legs. Shane Wilson came my…read moreway through a strong recommendation and he and his company were better than promised. Shane recommend a mini-split HVAC system to replace my crippled unit and it has exceed my expectations. The solution works flawlessly, is whisper quiet, and is unbelievably efficient. While I am wholly satisfied with the mini-split system and it's value, I am more please and impressed with Shane's expertise, workmanship, and attention to detail. Shane is and old school perfectionist who works quickly, cleanly, and is a craftsman. He and his team took the time to insure that all units, lines, and fittings were installed with the least amount of disruption to my home while cleaning behind themselves and making sure the fit and finish were better than expected. I am eager to review my energy bill savings over time, but I continue to be impressed with the value of the solution Shane designed and the outstanding quality of his work. Shane is the watchmaker of HVAC solution providers in this community. I would not hesitate to recommend Shane and his company, especially given the value and quality they provide. Quick service, utmost attention to detail, and honesty are waning qualities now, but Shane provides all these and more in abundance.

Shane and his crew were amazing from the initial call to Shane (Recommended by friend Rob) until…read morefinal replacement completed. Communication, quality, cleanliness and credibility were outstanding. Thanks guys! Job well done!

In August 2025, Whiskytown Heat and Air installed a split unit/220 and new electrical box. We…read morereceived a 12 year warranty for parts and labor. On May 9, the system was not working properly, would not turn on. We reached out to Whiskytown approx 15 times for about a week and drove by Business, Wall St in Redding noted an eviction notice on door, we became concerned. We had to hire another HVAC company, because the elderly person at 86 years old, couldn't stay in apartment. I sent Owner Ben the invoice for repair and he refused to play, as we were told he sold business. The total Job was 9640$

My recent Instillation of a Roof HVAC (replaced 2 wall /gas heaters…read more& Roof Cooler) ...+ (extra job/$) Attic Insulation...was promptly started, in 2 days, completion less than 2 weeks. (one brief- supply delay). TOTAL JOB COST:...matched the Initial Final Quote & Contract. I Received 3 Options & Rates for Good, Better & Best offer - between HVAC (2 - choices) .. &.. #5 Split Level Units. No surprises. BEN & CREW..are friendly, polite, & prompt. THEY ensure the client is satisfied throughout. Details, Options, All costs are up front (verbal & written) & thoroughly understood, 24/7 contact, a plus, & work with your pets too! (4 big dogs here) Clean Up as they go. Use ancillary workers as needed. Caleb (plaster guy) very talented. POST JOB:... remain available for questions/concerns & follow-up care. I obtained Filters thru Ben less $ than W-Mart. He just talked me through a problem with my Thermostat control, by phone. I'm Very Happy to Highly-Recommend, the Whiskeytown HVAC Folks!

My family has several rentals in Shasta county. I've had the occasion to use Essex for several…read moreservice calls. Had another today. First of all they were responsive. Gave me a 4 hour window then followed up with a 1 hour. Tecnician was there on time, professional, diagnose my problem, fixed and on his way. Looking for a great hvac company. Give the a try. Gerald Johnson

A couple of weeks ago my mom's heater stopped working (well, it was still blowing air, but it was…read morecold - not what I would call useful). She lives in Redding (nowhere near me) and I know next to nothing about what to do with these problems. Luckily I remembered grabbing a business card from the owner of Essex Heating and Air Conditioning (Greg Unger) at a Home & Garden event my mom and I went to awhile back. I called them to see if they could help and they were able to setup an appointment later that day! I obviously wasn't there, but my mom tells me that a very nice technician came out and fixed the heater quite quickly. I am so thankful that it all went so smoothly - sending a stranger out to my mom's house isn't something I like doing, especially when I don't know much about them, but I'm glad we took the chance. They were upfront with my mom about the costs before doing any repairs and the speediness and customer service were really appreciated. I would definitely recommend calling Essex if you need help with heating or air conditioning - they were so fast, friendly and honest.

William @OMI could've literally saved our lives!…read more I contacted William because our thermostat had gone out. I tried to change the batteries but since I'm not a professional, I thought it would be best to have a professional take a look. I called William and he was here within 24 hours to look at the system. He did confirm it was just the thermostat, however while doing a quick seasonal inspection of the system, he realized we had a much bigger problem!! The part that releases the carbon monoxide gases when the heater is on was broken, and because it was black we couldn't even see it had separated. If we would've turned the system on, we could've potentially poisoned our entire home. He ordered the part which came in within 2 days and once received, was back out again within 24 hours. He recommended an excellent new thermostat and now we have a safe system once again. I can't thank him enough, and I highly recommend his services as he was extremely professional, knowledgeable, polite, timely, and reasonably priced.

Vinnie did a great job and was easy to work with. My heater had some unique problems and he was…read moreable to get it working!!! He was very reasonable too!

As always, they are prompt, efficient and prices are more than fair. I wouldn't have anyone else…read morecome and service my heating and air pump. Thanks guys you do a great job!

Downright laughable, they used to have a literal meth addict drive one of their company trucks…read morearound and lead installs and teach new guys, not one brain dead employee there knows how to use a vacuum pump for recovering refrigerant the legal and correct way they all just prefer to dump into a bucket full of water then dump the bucket on the ground where no one can see. Awesome right? Paired with downright dumb and disrespectful staff you get the perfect combination for a job that has to be done 3 times over to be done right. So if you want to overpay for an absolute shit show job while having your main point of contact be a miserable office lady who doesn't give af about her job or anything related to it go ahead and give them a call for a not so free predatory quote today!

We live way outside their service area and Tron was able to help us with a full HVAC install in our…read morenew build. They were very competitively priced and the work was impeccable. Can't recommend them enough.

My home A/C went out on a Friday night in the middle of a heatwave. I am an Airbnb host and had…read moreguests staying in my home. Saturday morning I'm on the phone with Phil Carpenter's, American Home Warranty, Salyers and . NONE of those HVAC companies would come out on the weekend, and could not schedule before Tuesday -- a 4 day wait! TRON'S answered their phone right away, and a very nice lady said a tech could be at my home within 3-4 hours. He would assess, if repairable could fix it or if needing replacement have a quote by Monday. He was ON TIME, quickly determined a part needed replacement, gave me a reasonable quote and did the repair within 30 minutes. My A/C was back on and started cooling my house down from a miserable 89 F. TRON'S is knowledgeable, experienced, quick to respond and quick to repair. Above all, TRON'S is ACCESSIBLE if you have an urgent need on a weekend. I am so impressed with this company and highly recommend!