Rude service technician and I still had to have my system repaired from another company afterwards. Not worth it.

Unfortunately, my experience with Halls Heating and AC was far from smooth. Reaching anyone by phone was nearly impossible--calls often went unanswered or straight to voicemail, and follow-up was hit or miss. Communication throughout the process was frustrating and inconsistent, leaving us constantly wondering what was going on. What really stood out, though, was how abrasive the owner was. Interactions felt tense and unprofessional, and it made an already stressful situation that much harder. We expected better service and basic courtesy. Would not recommend based on how difficult it was to get answers or any kind of respectful dialogue. read more

If I could give a 0 star review I would. This company was so flaky and wishy washy. Completely ridiculous for the start of summer. We had called them several times over the span of a week, almost always went to the answering machine. When we finally set up an appointment, they didn't show up. The next appointment that we set up that they actually showed up to, they told us that our entire central AC unit was wrecked. Quoted us for the whole thing. We called in Redding Comfort for a second opinion, the guy there told us it was our filter and motor. Fixed it the same day we called him. DO NOT GO TO HALLS. read more

We need a whole new AC unit and they were extremely proactive and more responsive than their competitors. They were great to work with and the interaction with the owner was exceptionally great!! Thank you Halls!!! read more

tried to call these people to have them service my ac. called 4 times, during business hours, within the span of 2 days and not once did anyone bother to answer the phone. when i finally did hear back from halls, i was told my entire ac unit was beyond repair and required a full blown replacement. as i never once seen a technician even come by my house, i was reasonably wary of this quote and as I was approaching a full week i had gone without ac in the blistering summer heatwaves here in Redding. So I called Redding Comfort where technician Chris promptly answered, even after all other hvac services in the area had closed for the day. Chris was more than willing to promptly set up an appointment the next day and in less than 12 hours, met with me at home, had a look at my ac unit, diagnosed the problem, gave me a reasonable quote, and had the whole thing fixed blowing ice cold air for my girlfriend, our cats and I. He even threw in an air filter as mine was long overdue for replacement. The absolute least Halls could've done here to receive a slightly better review is return my calls after I left multiple voicemails but they did not. On the other hand, my entire experience with Chris from Redding Comfort was extremely easy, fast, and inexpensive. read more

Be very careful if you decide ti use this contractor. After installing at least one major AC unit at our church, he installed 3 smaller units that are not compatible with the current power supply. Another contractor said he should have know they would not work properly for us. Matt also blamed compressor failures on supposed electrical work that he said we did, but (in fact) was never done. read more

My AC stopped working yesterday so I called Hall's today to set up service. I was informed they do not specialize in manufactor homes. I was dumb founded by the reply because an AC unit in my home is the same as in any other home there is no difference. After contacting other companies everyone I spoke with agreed and said they never heard such a thing and it doesn't matter the type of home it's an AC unit with no difference. My home is very clean and not some trashed manufactor home and an AC unit is what it is a AC unit no different from any other house. At least other companies agreed with me and this company was the only one who does not specialize in an AC unit only because I live in a manufactor home. I might not be using your service but with this type of reply from your business I will not refer this company out to no one. Really NO BRAIN O' ..!! read more

I noticed water leaking from my furnace and immediately I panicked and decided to call Halls, good thing I did!!! I was able to speak with the very professional and knowledgeable owner, Matt. He took the time to troubleshoot the issue with me and give me his direct phone line so that I could call him back after hours... I tried a few things to see if it worked. He was able to walk me through everything step by step and get it unclogged and didn't charge me a dime since I was able to resolve it on my own! I'll be sure to call Halls Heating and Air for all my HVAC needs. What a wonderful experience. read more

Halls heating and air came to the rescue when our a/c unit went out in the hottest part of the summer! They fixed it super fast and had us cooled off in no time and when the a/c unit starting acting up again Chris and Steve was out again to replace the old one with a brand new unit! They were very professional and explained everything to us! I would recommend halls heating and air to everyone that need their a/c fixed or replaced! Thanks guys for a great job done! read more

We just had Hall's replace a complete air and heat system for our home. Even during this busy time they got the job done quickly and efficiently. The installation crew was amazing, paying attention to details and cleaning up after they were done. Matt kept us in the loop, letting us know what was going on all the time. I would certainly recommend Hall's to anyone. read more

Hall's Heating And Air Conditioning - Rudd air handler. - Heating & Air Conditioning/HVAC Near Me - Redding, California

We're new to the area an chose Hall's from their high rating on Yelp. Glad we did. He provided professional and friendly service, was very knowledgeable about our HVAC system and the service went smooth. I highly recommend them!! read more

Kimberly was amazing. She helped me throughout the whole process. She helped me with my complicated AC issues and was patient and friendly all the way. I'm very impressed this company's professionalism. Highly recommended. read more

Did a great job putting in our new heating and A/C system. Good service and got the job done when he said he would. I also had him do some other miscellaneous repairs around the office and he did a good job fixing them. A straight shooter and dependable. read more

It was great meeting Matt and Tim today when they came out and serviced my grandparents' system. They were very kind and did a wonderful job explaining what was needed to keep the system running this upcoming winter. I highly recommend using Hall's! read more

Truly cannot say enough about this company. Matt is honest and knowledgeable in his field. He provides a great product, and I was impressed that he comes through to check the work after all is done. Even when we thought everything was great, Matt strives for perfection and does not consider the job complete until it is to his standards. The staff is friendly and easy to get ahold of. They are reliable and stand behind their work. Very happy with our decision to get a new HVAC installed with Hall's. read more

25 to 60% more than the other 3 quotes to replace my AC. This after spending $1,300 to have them try to repair my existing one.

Had a brand new out of the box HVAC unit installed by Matt and his crew. Matt is awesome, great personality, truthful, runs one hell of a crew, and what a crew they are! Installed in the heat of summer and thanked me for being a customer, really stand up bunch of guys. Everyone had a smile on their face and you could really tell they loved there job despite the heat. At one point there was an army of guys running around getting as much done as possible to get us our AC back up and running! Install was fast and painless and Matt even came back to make sure it was up to his standards of quality, and when it wasn't he had them come back to fix it to make it right. Why the 3 stars? This winter if it got below 30 degrees the heater simply didn't work. Called and had someone come out to take a look, but by that point it was over 30 outside and working just fine. Thinking it was the thermostat, I replaced it form the Nest to just a simple 7 day Honeywell and still nothing. Then I tried the one that Matt and his guys had, installed the Pro thermostat and still when the outside temp reached below 30 degrees me and my poor wife froze in the mornings until it warmed up. Couldn't get anyone to come out before the weather warmed up above 30, even after explaining the situation and trying to troubleshoot it. Guess after payment is made for services and you have money in hand customer service is out the window. Still isn't fixed with spring coming so I guess we will have to try next winter when the temp drops and call someone who can make it early enough that wants our business to make things right. read more

I have had Matt do a great deal of work on my houses. He has installed a complete HVAC system, worked on gas furnaces, and worked on evaporative coolers. He is without exception polite, prompt, and thorough. I have also recommended him to other people who were very satisfied, including one person who had several different companies work on their system only to have it fail again. Matt was able to fix it. I would strongly recommend Matt to anyone, he is honest, fair, and trustworthy. read more

First time using Halls, who I picked from the great Yelp reviews. Tim was on time and great explaining, and showing, what the problem was. The price was very reasonable. Halls is on my calendar for my annual service. Thank you for such great service! read more

Easy to make an appointment. They showed on time. And finished in a timely manner. Honest and trustworthy. This is why I'm a repeat customer read more

First time needing anything done on our heating system and it was a great experience. I was cautious in calling someone because we didn't have anyone we could trust. After reading the reviews on Yelp, Halls was our first call and they came out same day... And repaired our heater, same day... On a Friday even. We were impressed with the caring and time they showed us in explaining things. Hopefully we won't need them again, but they're our guys now. read more

I was very disappointed with the services, provided by Matt, the owner. I asked him to assess my air conditioner/heating system-he did not take enough time to see if there was a problem. I felt he was not interested in answering questions or providing good customer service. I would not recommend him for your needs. I should add that the services were done in December last year, I still decided to post review. I will contact Matt so that he would return his fees as he promised in his response to my review. read more

We just had our A/C and heating units replaced due to the Carr fire. I checked all the companies and Halls had really good reviews. I called them, along with a couple others. Immediately, Halls responded. When they came out to do an estimate, we we sold! Matt was heads and tails more professional than any other company. They not only did a great and thorough job, their pricing was fair, service prompt, communication excellent. We have never worked with any company of any field, that equaled Matt's professional service. We told him he should have a side business, training businesses on how to run properly and efficiently! I can't say enough about this man and his team. You won't be disappointed!!! read more

Hall's was very responsive and quick to fix our heating problem. Tim was extremely professional and was a pleasure to deal with. I highly recommend these guys for a job well done at a fair price! Thank you, Hall's! read more

The absolute best in town! I will never go with anyone else. Our worst nightmare occurred today right before the Holidays: our heater went out. He came out the same day and had the part on hand. Less than an hour later and it's fixed. Super affordable! read more

Hall's saved the day! And our weekend. Thursday we returned home from work and knew something was wrong... the house was hot! Our A/C had stopped working sometime during the day. I called Cascade first (they had served unit previously) and being after 5pm just got the answering service. Asked if they could send out a technician in the morning to take a look. Then I called Hall's based on the excellent Yelp reviews. Courtney returned my call first thing Friday morning and said Patrick would be available from 3-5pm and they would text me when he's on his way. (Cascade never even returned my message). As promised, I received a text at 3pm that Patrick was en route. He was professional and kind to our family. Although it took longer to fix the unit than he expected, Patrick did a thorough job and stayed until we had cold air for this weekend! The costs seemed fair and everything was explained up front. We are so grateful for the prompt response, great communication and excellent service from Hall's... I would give more than 5 stars if I could! We highly recommend Hall's AC read more

Quick response to my heater not heating. Patrick arrived within the 2 hour window, he called 1/2 hr out and was on time. He diagnosed the problem, fixed the issue and we had him service the heating side of the unit. Fair price for a same day call out. We will use them again, Thank you. read more

WATER POURING FROM OUR LAUNDRY ROOM CEILING!-But later found out that wasn't the worst damage they had done. DISASTROUS. We needed a new HVAC. We had a quote from Alliance but they were 5 weeks out, so we got a quote from Matt Hall, almost the same price, had seemingly good reviews and could do it in "one day" the next week "because he has so many install teams". It seemed good at first, the guys were nice, the system looked good and everything turned on. Within a week we tried to use the heater and it wouldn't turn on. Tim returned, fiddled with something in the attic, said "these wires sometimes come loose", and it then worked. The following Sunday, it started getting hot so we began running the AC, by late afternoon water started pouring from the ceiling of our laundry room (underneath our unit)! Water pouring from the light fixture and anywhere else it could escape from above. We had 5gal buckets trying to keep the floor from flooding. I made many urgent calls to Halls, getting more frantic as I emptied buckets. After a few hours, the tech called back and finally came over (requiring me to babysit his very active 6yr. old for 3 hours). He tried unsuccessfully to make repairs, until Tim also showed up. After trips to Home Depot and installing a type of sump pump in the attic, they finally said it was good, Tim said "even better". We were still very concerned (A BRAND NEW $$$$ UNIT!) it needed this pump for proper drainage?! It sounded like a garbage disposal kicking on constantly day and night above our ceiling. We finally climbed up and took a look, and were SHOCKED! It looked like a homeless camp. The water tray under the unit was hanging quite uneven, partially unattached, with trash and spare sheet metal connectors supporting it. There was left over junk everywhere (PVC, sheet metal, pipes, connectors, wood 2X4s, nuts, bolts), holes drilled into the side of the unit with no screws, the side of it dented in, sheet metal straps barely or unattached holding it up, cold air blowing from many exposed gaps, duct work that had been pristine was now smashed and stepped on, and wood supports to our trusses supporting our roof had been sawed out and were laying there. We made many, many calls to Matt Hall begging him to please come personally and inspect, finally he agreed the next Thursday. He climbed up, took out handfuls of leftover trash and parts the guys had left, agreed it could use a little more work but that the pump was a good thing and the only solution. We asked if different technicians could be sent, as we were now very skeptical of the original crew. He insisted he wanted the same guys to return so they could be embarrassed by their work and wanted ME to tell them that. We urged him to send someone else, he then said that was his "only install team". We then politely mentioned we would have to think about all this and it could lead to litigation. He then changed his tune and said he would see who else he could find to send over. He later emailed us to offer to send his office manager to do the repairs. We reached back out to Alliance, the owner, Martin, came personally to inspect. He did a thorough inspection (was shocked we passed the City of Redding inspection) and agreed to send a crew to correct the many problems he saw. T.J. and Duke were extremely professional and thorough. They worked for an entire day, dismayed by the shoddy work they encountered. They replaced the duct work Halls had damaged, reversed the 'coil' of the unit and rehung it properly and securely, had to reattach damaged sheet metal to the unit and bend it out from where Halls had crushed it in causing the interior insulation to be choking onto the coil (would have certainly been cause for failure soon), reconnect the PVC drainage that now would work since unit was mounted properly, and remove the sump pump, install a new part (I can't remember what it was called) that should have been replaced with the new unit but Halls had used our old part and poorly sealed it- that's why cold air was escaping from all sides and loose insulation kept blowing out of our vents into the house. While patching up many of the extra holes Halls had drilled into the unit, T.J. and Duke were alarmed to see that Halls had used very long screws into the sides of the new unit. Duke said only shorter screws should be used because longer ones can damage internal parts, which they found. They also did their best to repair our wood trusses. Duke said if Halls had just removed them from the staple plates (customary) it's easy to replace, but Halls had sawed them out!-and left them out. Alliance did contact Matt Hall for us and Matt agreed to pay their bill. We believe Matt Hall is a good guy, but his team is not the professionals we expected. We will always regret not waiting the 5 weeks for Alliance to do the job right the first time. Yes, this is the longest Yelp ever, but wanted to warn people, be careful. read more

Great Service ! We had a complete all new package HVAC Heating & Air system installed with new ducts! Price was great, service was great and the job finished sooner than expected! Highly recommend Matt & his team. We will now try their 2x / year service agreement! read more

It's just so great to have someone you have come to trust and respect to troubleshoot problems with your HVAC system (it's a mystery to me). Matt was prompt in responding to my text, updated me on his schedule to get to our home, quickly diagnosed the problem and even had the part with him. Great work at a very reasonable price. Need I say more? read more

Our heater wasn't working right, so I got on Yelp to take a look at reviews of local heating and air companies. Right away I noticed all the great ratings for Hall's, so I decided to give them a call. After hearing about the problem with our heater, Tim came out that same day. He spent a few hours here (after hours, I might add!) working on what the problem could be, explaining the process to us as well. When Tim replaced the heat sensor, voila, we had consistent heat once again! The next day, he followed up with a call, just to make sure we still had heat. Excellent customer service!! read more

I got estimates from 3 other places before going here. They were straight up with me and did a great job installing my new HVAC system. They also had their own team walk me through the process of submitting my rebate form for my $600 REU credit. They had financing that I was able to use even though I don't have the best credit. The system that they installed was superior to some of the others that I was quoted from other people. I'd recommend them to any family members if they needed a new unit. read more

Halls did a great job. My HVAC unit stopped working this July. Matt and his crew had my new unit installed in 2 days. I highly recommended them for any HVAC issues. read more

Matt and his crew replaced and upgraded our heating and air conditioning during our home remodeling project. We are very pleased with the new performance and comfort. read more

Matt is great! He responded to my phone call immediately. When he arrived at our rental house, he took a look at our AC and called to let us know that he thought it was a few fuses. Within the hour, our tenants had the AC running again and he charged a very reasonable amount. We will be calling again for sure. I highly recommend Hall's! read more

Matt and his crew did a great job. We experienced a furnace failure - the unit was 14-15 years old. Matt gave us a very detailed description of the part failure, cost of repairs, options to consider and the price comparisons of replacing the unit. Our home has a split system, 2 ACs and 2 heaters. After much discussion, we decided to replace one-half of the system with new equipment. Matt was great to work with through this part of the process and was not trying to sell me one way or another. He gave me all the facts to consider and we elected to replace our units. The work was scheduled for the following week. The crew (very polite) showed up exactly on time, got started with laying down drop cloths inside and being careful to be clean and tidy. The crew worked hard all day (long day) and the job came out perfectly. The duct inspector tested the system right on time, the City of Redding inspector came the next day, along with Matt, to sign off on the job and the permits. One of the smoothest repairs we have ever had in our home. Hall's estimate was clear, we were charged exactly the amount listed. Hall's permit reps called me twice to help with rebate forms to make sure we had the rebate package filled out correctly. There are many options to choose in Redding. One thing is certain - we will definitely call Matt at Hall's for the second side of the system when the time comes. They are the real deal. read more

My new husband and I went through the arduous task of interviewing 5 Heating and Air Conditioning Companies before making the decision as to who was going to get our business. A colleague of my husband said before you make a decision contact Matt at Halls Heating and Air. We are very glad we did. Matt was extremely thorough with his initial inspection and assessment of what we needed for our size home, he gave us options to help us determine the best unit for our home based on our budget, then seamlessly coordinated permits, installation, and final inspection by the building inspector. We are over the moon with the HVAC system we have and how incredibly efficient it is. I would recommend Matt and his staff to anyone. There were never any surprises and I feel like we got even more than we were hoping for. Thank you Matt and the staff at Halls Heating and Air! I will be referring you to everyone I can! read more

Excellent, honest, and timely service. 110 outside and the air was fixed the same day. Matt stayed until 10 PM on a Friday night to make sure the job was done right. Thank you! Would highly recommend Hall's Heating and Air Conditioning to anyone and everyone. read more

Our HVAC started blowing cold air in the middle of the big storm. Hall's came out quickly when they learned of my husband's health condition. They diagnosed the problem and were able to fix it the same day. Everyone we encountered from the company was polite and very helpful. read more

First time we haves used Hall's Heating and AC, but were very impressed. They answered the phone quickly and were very friendly. Also called to tell me when the repair man would arrive, which was about 1 hour after my call after he finished another job.. Patrick, the young technician, was very polite and knowledgeable. The system seems to run perfectly now, after replacing the blower motor. Definitely use Hall's again. read more