Cancel

    Open app

    Search

    Sterling Auto Group

    2.3 (44 reviews)
    Closed 9:00 am - 7:00 pm

    Services - Sterling Auto Group

    Oil changes

    Routine automotive maintenance

    Sterling Auto Group Photos

    You might also consider

    Recommended Reviews - Sterling Auto Group

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    A text from Miller in finance.

    [[HIGHLIGHT]]This dealership is the worst place to get any customer service from.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]This is how Miller in finance handles problems apparently you just text the customer the most shitty thing you can say.[[ENDHIGHLIGHT]] I didn't hold anything "hostage" from anyone I simple called and asked if I can cancel the extended warranty before signing they said no we have to sign than we can cancel. So we sent in the paperwork that day and still have not been canceled. [[HIGHLIGHT]]This dealership is a joke.[[ENDHIGHLIGHT]] I will be taking this up with a Better Business Bureau.

    Pics of the battery before the provider in Houston replaced it.  NOT proof enough for Sterling Subaru

    Sterling Subaru Service Department 1 star because zero is not available. Find another any other service provider for your Subaru. Brought my vehicle, 2020 Subaru Forestry for service 11/8/2024 which was to include battery replacement. Since that service date had 2 incidents of my battery dying, I was able to "jump" the battery and continue my travels. The last incident of my battery dying was on Sunday, morning March 9th 2025 on my way into Houston from College Station. I had to have my vehicle towed to a different provider. This provider informed the battery that was in my vehicle was the original battery (from 2020) I took pictures of the battery before the provider replaced the battery. Sterling Subaru had NOT replaced the battery even though they charged over $418 for a service they did NOT provide. I was finally able to get in to Sterling Subaru today, Wednesday, March 19, 2025. Told NO REFUND without the old battery. Pictures were NOT sufficient They prove nothing. Need the original battery to "research" with their supplier. WTF It was the original battery from Subaru of America, Camden NJ. NO they would NOT have paid for tow from Houston. NO they would not reimburse for round trip mileage if I could actually get the old battery from provider in Houston. NO they would not go to get it from Houston. So my response to all their NO's -- NO recommendation to their company and certainly NO recommendation to their Service Department. They will charge you for work they DON'T do and when they are called out for it. They say NO, NO NO. Prove it. They don't stand behind their work. So NO stars for this business. Hope the $418 is worth telling a now former customer that they are making up a story.

    A year later the same check engine they only turn off and the same message for the fuel Fill inlet.

    See all

    Review Insights

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Karl S.
    105
    3
    0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of T L.
    0
    8
    0

    11 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 2 of 2

    Ask the Community - Sterling Auto Group

    Review Highlights - Sterling Auto Group

    Walked in and G & Bryan were available, both guys extremely helpful about the new GMC.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Christian Brothers Automotive College Station

    Christian Brothers Automotive College Station

    3.6
    (112 reviews)

    I've consistently had amazing experiences at Christian Brothers Automotive. My parents have been…read moreloyal customers since 2010, and I started bringing my car here a couple of years ago. Their pricing is very fair--because let's be honest, no one enjoys paying for car repairs--but their 3-year/36,000-mile warranty (whichever comes last) really helps ease the sting. That kind of coverage is practically unheard of. The service advisors are always friendly and take the time to clearly explain what's going on with my car, which I really appreciate since I'm not very car-savvy. They're also honest about what services are actually needed and don't try to upsell me on unnecessary work like dealerships often do. All in all, I would absolutely recommend Christian Brothers to anyone looking for a trustworthy, reliable place for auto repairs.

    We took my sons car here to get a engine valve seal replacement. They said they had to do a…read morediagnostic and charged nearly $200. They said it's likely valve seals and they don't do engine tear downs and would have to replace the whole engine assembly and would cost 3k-7.5k. We picked up the car to take to another shop and didn't make it half a mile before my son pulls over. The engine light was on and it had no power (we didn't drop it off in this shape). We called and were told they only pulled spark plugs to diagnose (for nearly 200 when we already told them the problem) and said it was coincidence. The new shop said they cracked a spark plugs when they put it back in. This is the 2nd time I've had issues and wouldn't recommend for so much as an oil change.

    Sterling Auto Group - car_dealers - Updated August 2026

    Loading...
    Loading...
    Loading...