I have had maintenance and repairs done on my 2002 Avalanche, and maintenance on my 2017 SS Sedan…read morefor many years. What I like: They do exactly what I asked them to do. Previously, I had taken my Avalanche to three shops in the Gainesville area. What I found is that they weren't competent to perform the work needed (such as replacing the crankshaft sensor), they didn't perform the work I specifically asked for (changing my diff fluids), or they performed work I did not authorize (Front-end Alignment). After those 3 experiences, each from different shops I started bringing my vehicles to Hardy and have been pleased. In fact, I banged up the back bumper on te Avalanche and used Hardy to replace it. Price was fair and the work performed was solid. It's also nice that they offer a shuttle service.

Lack of communication...title screw ups. After six weeks, my state tag office still had not…read morereceived the paper work and my temp tag runs out the next day. I called Hardy Chevrolet and asked for Title person...asked her where the paperwork was and she replied that they had a new third party firm doing title work...I asked her to find out where the paperwork was...she called back and said that they did not process it because a necessary form wasn't signed and a copy of the registration of the trade wasn't provided (and why did't the dealer provide them ?)...neither the dealer nor their title agent contacted me..I had to ask them after six weeks...Oh..and they could not issue me another temporary tag until this was straightened...so, I have not been able to register the car that I have had for six weeks and will have no valid tag tomorrow....

Quote was done over the internet. Paperwork was uploaded and appointment was confirmed. I was…read morein/out in 40 min without any issues. I recommend them highly.

This is not my first experience with CarMax and it won't be my last. I was interested in a car…read morethat was another CarMax lot farther away. They shipped it free to Gainesville for me to test drive. I agreed to buy it and they were so helpful and friendly all the way through the process. I recommend CarMax Gainesville.

My niece got her first car from Credit Master Auto Sales. She had no credit and a small down…read morepayment. She went in and Al who also handles all the financing sat down with her, put them numbers together and my niece drove out with a very nice car and very reasonable payments. The service was excellent!! Good car and a great price!! Very honest and kind. Thank you!! Thank you!!

I've written literally 3 reviews my whole life I just feel I had to write this one. I can express…read morehow bad this experience actually was. So I go in on Friday Feb 9th I test drive a '05 Jeep Grand Cherokee, everything seems fine. I purchase the Jeep for $5000. It has a few dents and dings but overall looks good. My daughter decides to ride with me to take it home about 12 miles from their place. We almost get home and my daughters shoes and bottom of pants are wet there is like 3 inches of water in the passenger floor board. It's a little weird but I think it's something that can be dealt with. It doesn't seem like a heater core, so decently easy fix. The next morning(Saturday Feb 10th) we(me, wife and 2 daughters) decide to go to the flea market 7 miles from my house in Jefferson because one of the dash speakers are busted(again no big deal). On the way back between the Jefferson exit and my exit(3 miles) smoke is blowing out from under the hood and white smoke from the tail pipe. I pull over on the interstate immediately. It's rolling with smoke. There's no oil on the top of the engine side, I check the dip stick and zero oil I had checked the dipstick the morning before leaving just to make sure. It was a little bit low but no big deal figured I would put a half quart in before I get home, before you ask, I'm not dumb I know how to check oil I made sure to put the dipstick in all the way. I'm a little disheartened and bummed because it's my luck I buy a car from a dealer and after barely having it for like a day I'm already on the side of the interstate with a large puddle of oil under it. With it being less than 24 hours and less than 25 miles the dealer was called they said they would fix it no problem and sent a tow truck to come and get it. I get a family member to pick us up from the side of the interstate. Tuesday February 13th(today) they call and say it's ready to be picked up all better right? I mean, no harm no foul finally a good used auto dealer who stands by something they sale someone and do the right thing...wrong again. So we pull in and I get my dad to go in a get the key because I'm little upset and I don't want to be a jerk. They won't release him the key and I have to pay a tow fee to get the Jeep like $160-$180 dollars. Them not releasing the key is understandable because he's not me. I was blown away that I would have to pay for a wrecker to fix a vehicle you sold me. The conversation is what BROKE my heart. So I'm upset during this conversation but didn't raise my voice once. Me "Dude just give me the key." Al "Not until you pay the tow fee" Me "Why do I have to pay a tow fee for you to fix a vehicle you sold me. That's messed up." This next part is important now pay attention. Al "You bought a used car for $4200 ." Me "No I paid you $5000 for it." Al "No, the other part was taxes." Me "I don't care if I paid you $1 you sold me the vehicle and it broke down and dumped all the oil less than 25 miles." The owner came in to the lobby and started shouting to stop. Me "What are you doing man you're the owner and shouting at an upset customer." Owner, tiny guy with a mustache. "It's because you're arguing." Me "It's because this is crap. Whatever how much for the key, I only have $160 cash in my wallet." Owner "Well I'm the one who called the tow truck so how about we settle for $100" As I hand him the $100 Me "geeze man you guys are good people, just real great people." I go out side get in the vehicle and it starts after the 6th time trying and smelling burning oil and skips the entire way home and now I'm sitting in my couch feeling fleeced and cheated, just violated. So please if you go there(at your own peril) tell Al I said thanks.

Worst car buying experience I have ever had. Purchased a used vehicle from them. They failed to…read moredisclose the vehicle only came with 1 key. I had to ask to find this out. They agreed to $150 off the purchase price as a result but that offer never made it to the term sheet. The sales guy falsely claimed that he would reach out to the last owner to try to find the key, Eventually, I just did it myself. I demanded to know if there was anything else I needed to know about before I drove eight hours (one way) to buy this vehicle. The sales guy said "nope". When I arrived, I realize the front bumper is broken (A big gash all the way across the front in the lower grill). When I asked the sales guy about it, he says "oh yeah, we tried to fix it" Indicating he knew, and again chose not to disclose. To top it off, they sold me ENDURAGUARD and applied without prepping the paint, so they have now locked in hard water stains all over the vehicle. Additionally, they provided me no information about Enduraguard. Legally, they are required to provided me the entire contract, not just the page I signed with finance. Fast forward a month I almost lost my drivers license because they failed to report change of ownership for both my trade in and my new vehicle in a timely manner. Seeing as I would have a 16 hour round-trip drive, I asked that they have all the paperwork ready to be signed... Of course not I have to waste about an hour and a half to two hours just waiting for finance to have the paperwork ready and I didn't even finance I bought the car outright. I owned this vehicle for three short weeks, followed by 54 days in the shop for repairs. Then the sales manager has the audacity to ask me for a five star review. When I told him I wouldn't expect that and why he chose to gaslight me. I do have to say the selling of my vehicle to them was easy and flawless and they did award me the price they told me over the phone, Which was the price I asked for Based on quotes from other offers. The price of the vehicle I purchased was also extremely satisfactory, which is One of the reasons I still took it. However, I would NEVER buy another vehicle from this dealer.

Back in May 2025 I took my Cadillac Escalade to this dealer service because the car was shaking…read morevery bad while idling and also surging when accelerating plus it had a strong engine smell. They kept the car for a while and decided nothing is wrong with the car. The manager from the service department told me he has another car like mine and that car Al's shakes bad therefore that is normal. Well, I took my car to GMC Jim Ellis mall of Ga and they replaced the engine mounts which fixed the idling problem, the turbo which had a huge oil leak and that fixed the smell. They replaced the transmission which fixed the surging acceleration. Please don't take your car here for service - do yourself a favor and save yourself time and headaches. Shannon Moore is the name of the manager I dealt with.

I was very skeptical about purchasing a vehicle (Tesla) from across the country without physically…read moreseeing the vehicle until I came across IQAutos. IQAutos posts very clear photos of their inventory for clear transparency of what you are buying, especially for their huge Tesla inventory. They know what photos to display in their listings so you don't have to ask too many questions (Car computer version/actual current range). They make it extremely simple and easy to purchase a vehicle compared to the normal dealerships that play haggling games with you trying to squeeze every possible dollar out of you. They have many years of experience and it definitely shows with how they adapted to today's average consumer. Shout out to Tony who was very responsive and knowledgeable of Tesla's throughout the entire transaction. If I ever purchase another Tesla, it will likely be from them. The entire experience was great! Highly recommend!

Matt and IQAutos were outstanding to work with. So honest and transparent, I really had to ask…read moremyself several times if I was being punk'd. Great selection, best prices you will find anywhere. Cars well taken care of. Highly responsive and A+ communication at all times. Totally seamless process!

The best car dealer in Gainesville. The service they provide makes you feel safe and comfortable…read morewith your purchase.