For service, I always go see Jake Law everytime. Any accommodation or request you have he has no…read moreproblem with. One service, a cover wasn't put back on properly, so air flow was making an odd, loud noise. I came back and told him about the noise and he suggested what it might be. I told him it's definitely coming from the center front of the car. He says "okay then we'll take a good look at it during the service". Most guys at a mechanic/car business would've shut down a young woman and act like she had no idea about anything! (has happened many times and i'm sure many women can relate). You definitely need to set some time apart because Milton Martin is usually pretty busy. But they are always kind and understanding. Bought my car at the Athens location, but for service and routine check ups I prefer Milton Martin and Law. Thanks!

This dealership is completely unreliable and does not honor their word, especially working with…read moreAndrew Centeno. They clearly agreed to sell me 2 cars 2026 Honda CR-V for $36,500, and I made my plans based on that commitment. After making me wait for days, they suddenly changed the price, charged me extra $500 , blaming other dealerships. This is not how honest businesses operate. If you can't honor your own quoted price, don't make promises to customers in the first place. I turned down other offers because I trusted them -- that was a mistake. Their communication is inconsistent, their pricing is misleading, and their behavior is unprofessional. Save yourself the time and frustration. Go to a dealership that actually respects its customers and stands behind what it If you value your time and money, do not rely on what the dealership and Andrew Centeno tell you unless everything is guaranteed and in writing.

If I could put double zeros for the experience with these people I would bought a van three weeks…read moreof transmission went out but in three hours, the doors won't open half the lights don't work but they weren't charge me $14,000 for this man. Yeah they replaced the transmission but act like that. They're doing me a favor, but my doors won't open. How am I supposed to get My Family in and out? Had a death in my family couldn't bring it back immediately so now they're saying nothing else is covered except the transmission dude don't like absolutely no one do not buy a car for these people even if they make it sound real good there's other places that you can go. They will help people bad credit.

Update transmission went out now they won't answer and I gotta pay outta pocket for the rental lmfaoread more

I contacted and visited several car dealers in the area, and I ended up buying my new car here…read more They were able to find the specific configuration that I was looking for, for the price that I wanted. Everyone at the dealer was great. Andres is a great seller and Derek in finance is also very nice to work with. I definitely recommend this business.

Justin & to a lesser extent Anthony, made the purchase of our new Rav4 Plug-in Hybrid a real…read morepleasure. Explaining all the in's & out's of the charging system different modes of driving, the ranges of travel & charging times etc. The dealership gave us a very generous trade-in on our "non plug-in" 2024 Rav4. Highly recommend Justin as a Salesperson & Milton Martiln has a dealership. Steve Blairsville

I have had maintenance and repairs done on my 2002 Avalanche, and maintenance on my 2017 SS Sedan…read morefor many years. What I like: They do exactly what I asked them to do. Previously, I had taken my Avalanche to three shops in the Gainesville area. What I found is that they weren't competent to perform the work needed (such as replacing the crankshaft sensor), they didn't perform the work I specifically asked for (changing my diff fluids), or they performed work I did not authorize (Front-end Alignment). After those 3 experiences, each from different shops I started bringing my vehicles to Hardy and have been pleased. In fact, I banged up the back bumper on te Avalanche and used Hardy to replace it. Price was fair and the work performed was solid. It's also nice that they offer a shuttle service.

Lack of communication...title screw ups. After six weeks, my state tag office still had not…read morereceived the paper work and my temp tag runs out the next day. I called Hardy Chevrolet and asked for Title person...asked her where the paperwork was and she replied that they had a new third party firm doing title work...I asked her to find out where the paperwork was...she called back and said that they did not process it because a necessary form wasn't signed and a copy of the registration of the trade wasn't provided (and why did't the dealer provide them ?)...neither the dealer nor their title agent contacted me..I had to ask them after six weeks...Oh..and they could not issue me another temporary tag until this was straightened...so, I have not been able to register the car that I have had for six weeks and will have no valid tag tomorrow....

I bought a car from them and had an absolutely wonderful experience. Jennifer was great as was the…read morerest of the sales team. They were also willing to work with me on the value of my trade in which was a 28 year old car with 211K miles on it. I cannot speak to any of their service as I have not had a car serviced there. I likely will not because its quite a distance from me and there are other Nissan dealerships closer to me that I will go to.

Brought my car there with transmission issues. The tech confirmed my suspicions of the transmission…read moreneeding to be replaced. I informed them that my transmission had a warranty from AMUAP and they agreed to work with the warranty company on getting the transmission taken care of. I dropped the vehicle off 3 weeks ago. Towards the end of the first week I called to get an update, no response. I called every day for the following 2 weeks and never was able to speak to a live person. Left multiple messages, never received a call back. Finally just picked my car up today and took it somewhere else. To top it all off, not sure what they did or said to AMUAP, but now I've been informed by AMUAP that due to it, my warranty is now void... Thanks a lot Jim shorkey Nissan, I really should sue for the cost of a new transmission. That's still an option.

Great experience with this Hyundai dealer! Sales, finance and service dept are spot on. Ask for…read moreJosh Ayub in sales. My first Hyundai vehicle, and I could not be more pleased with my new Tucson Hybrid. Chance C

There's an old adage, "The true test of a persons character…read moreisn't when things go well, it's when they don't go well!" Saw a 2024 Rockwood Green Calligraphy they had. Since I wasn't price sensitive, traded out & the deal was done which included "2" 7 year ceramic coatings. It was when Katie Silva told me I could pick up my car in 2 hours, did things go down hill. 7 year coatings take at least 3-4 days when done correctly. "Oh no, we have a machine" she said. Bull crap, an outright lie! Deliver the car to me? Nope. You came to my house eagar to pick up the title, but, sorry not going to deliver the car to you, 15 minutes away! So, the moral to the story is, Once, shame on you! Twice, shame on me! CAUTION if you're dealing with Katie Silva!

Quote was done over the internet. Paperwork was uploaded and appointment was confirmed. I was…read morein/out in 40 min without any issues. I recommend them highly.

This is not my first experience with CarMax and it won't be my last. I was interested in a car…read morethat was another CarMax lot farther away. They shipped it free to Gainesville for me to test drive. I agreed to buy it and they were so helpful and friendly all the way through the process. I recommend CarMax Gainesville.

Their service is so good that I am actually leaving a review. Normally, people leave reviews when…read morethey are upset. I am so happy that I have to leave a review. Everton in service is incredible at his job. He got me right in, explained everything, got me on the schedule for a recall I didn't even know about, found me jeep trails, and went and got me some ducks! It was so above and beyond. This is why I encourage you to come here. Honest people and great service!

Amazing experience with all the staff at Hayes CDJR of Gainesville. If you're in the market for a…read morenew vehicle MAKE SURE you ask for Caleb. He was very transparent throughout the process and didnt make me feel like I was being pushed into buying. If I could give 100 stars I would in a heartbeat. Thank you guys for the excellent experience!

DO NOT I REPEAT DO NOT FALL FOR IT…read more This is the most wretched and awful place to go to for a vehicle, they over charge immensely and sell/provide vehicles that have recalls. I purchased a 2015 Kia Optima in the Pearl White color. Mind you I've only had this vehicle for two weeks and come to find out this vehicle HAD A BLOWN OUT ENGINE I took the vehicle to a trusted mechanic and they verified that the engine was blown out. They supposedly issued out the $1300 refund on the 1st of February and I still have not received it. Will definitely not be referring anyone to this lot and highly revise anyone to absolutely positively stay away from this car lot. They do not care about you or the vehicle they sell to you, they only care about your currency.

If I could give them negative stars I would. The people who work there are nice, but don't fall for…read moreit. The vehicle will be great for the first 30 days. Anytime you need customer service though, expect them not care! They don't care to even attempt to help you out, and I'm not talking about payments either. I make my payments on time every time. I would rather be carless than get one with this dealership.

daymon was awesome! highly recommend, easy and affordable. great vehicle selection, and they offer…read morea 2 year warranty.

This place has to be one of the most unprofessional dealerships I've ever dealt with. How can I be…read more11 days past due on a bill that's 4 days past due because of their system error?.?.? I'm usually charged $3.95 when my bill is late because my card is locked however all of a sudden it's $11.95. I literally have called these people for the past 3 months to make due date change of my payments because I changed jobs. Yet, every week since asking for a date change my card has attempted to be charged. A month ago I was told that my payments couldn't be changed because I was almost done paying it off. Today I was asked if I wanted my payments taken out on my next payday as reoccurring payments. That question was very irritating to say the least because clearly that's what I've been asking for the past three months. The people here listen to talk instead of comprehending. I would NOT recommend this place unless you have time to waste going back and forth about basic common sense issues.