Quote was done over the internet. Paperwork was uploaded and appointment was confirmed. I was…read morein/out in 40 min without any issues. I recommend them highly.

This is not my first experience with CarMax and it won't be my last. I was interested in a car…read morethat was another CarMax lot farther away. They shipped it free to Gainesville for me to test drive. I agreed to buy it and they were so helpful and friendly all the way through the process. I recommend CarMax Gainesville.

I had a very pleasant buying experience at this dealership. I purchased a Porsche 911 Carrera and…read moreeven better than the car was the customer service and friendliness of the employees. They went out of their way to make sure I was satisfied with my purchase I'd definitely buy from them again and recommend them to others looking for a used car. Thanks guys!

I bought a 2022 Nissan Murano on 10/26/24 and had a very good experience. I worked with the SM…read moreKeith Clement & Randy Jarrett. They were both very professional & answered all my questions. No pressure tactics and a pleasure to do business with. Fair price & helped me even after purchase with some questions I had days after purchase. Keith even took me out to demonstrate how to use a new feature I wasn't aware of. I'm very happy with my experience and would recommend them.

I finally found a place in Gainesville where I feel I can trust them to service my car and my…read morewife's. I'm an engineer and I'm fanatical about maintenance. I'm willing to pay for genuine parts and service, but I want to know that the techs doing the work know what they are doing. I feel that this shop has experience and knows how to talk to their customers. I recently moved from Marietta, GA, and needed to find a local shop. Due to several major life changes, I wanted to have a laundry list of maintenance services done to my car to prep it for the potential of going 10,000 miles before my next service. When I went to pick up my car, the shop manager said that they inspected some of the things on my car I wanted to replace, but said that it wasn't necessary, explained why, and sent me on my way with a much smaller bill. Also, they finished the work when they said they would. I've only been there once, and my wife hasn't had to deal with them yet (or should I say they haven't had to deal with my wife), so I'll hold off on the 5th star. So far though they seem like a good place and I'll update this review when I get more experience dealing with them. By the way, work was done on a 2006 Mazda3s.

Not only was my car shopping and purchasing experience perfect in late 2024, the continued customer…read moreservice and care is top of the line here. Great job Amanda in the Service department, excellent attitude and customer service.

This dealership is completely unreliable and does not honor their word, especially working with…read moreAndrew Centeno. They clearly agreed to sell me 2 cars 2026 Honda CR-V for $36,500, and I made my plans based on that commitment. After making me wait for days, they suddenly changed the price, charged me extra $500 , blaming other dealerships. This is not how honest businesses operate. If you can't honor your own quoted price, don't make promises to customers in the first place. I turned down other offers because I trusted them -- that was a mistake. Their communication is inconsistent, their pricing is misleading, and their behavior is unprofessional. Save yourself the time and frustration. Go to a dealership that actually respects its customers and stands behind what it If you value your time and money, do not rely on what the dealership and Andrew Centeno tell you unless everything is guaranteed and in writing.

Carlos, Lorena and the entire family business were great! They are super nice, very honest and…read moreextremely caring. Couldn't be happier with the car and with their service. You won't go wrong with them!!

I wish I could give this place a 0 that is what they deserve. They tried to sell me a dodge…read moredurango that was torn to pieces. The outside was good and it ran good but the inside look like it was from the 80s and really the interior was horrible. The seats were all torn apart and the bar to help you in was broken. They wanted 11k. They should have paid me to take it off the lot. Don't shop here worst dealership I have ever dealt with

Dishonest and Dangerous - Stay Away…read more I purchased a used vehicle from this dealership and it has been nothing short of a nightmare. Within days of driving it off the lot, I discovered MAJOR mechanical issues: the brakes, struts, rotors, calipers, and even the catalytic converter were either severely worn or completely failing. These are not small problems. These are safety-critical components that should have been thoroughly inspected before any vehicle was sold. Either this dealership knew and deliberately hid these issues (which would be outright fraud), or they're selling cars without even the most basic inspections (which is pure negligence). Either way, it shows a total lack of integrity and care for customer safety. Now I'm stuck with a dangerous car and expensive repairs--because this business chose profit over honesty. If you value your money, your time, and especially your safety, do not do business here.

I'm an August DISSATISFIED & DISAPPOINTED customer ! The customer service was great up until I…read morepurchased the vehicle! Once they received my down payment I was treated like SHIT! They will never get my money or services again ! No Referrals from me is a BIG NO! I heard this rattling noice he said everything will be good and after I purchase the truck not even a week later I had to go to the dealership which is Range Rover buy some snaps which were $14-28 a piece I had to by 6 of them and they my check engine light popped on, low tire pressure light on , airbag light on after one week ! I called they wouldn't pick up, I text no reply, I text receipts from the dealership we in October still nothing !

The best car dealer in Gainesville. The service they provide makes you feel safe and comfortable…read morewith your purchase.

Pablo is absolutely great to work with! Got my Qx56 from him and had a minor issue that he quickly…read moreresolved (even though he honestly did not have to). Very trustworthy, would definitely be back when I need another! Thank you - A+++ dealer!

From the owner: Quality pre-owned car with easy financing. We Finance like Never Before. At our Buy Here Pay Here…read moredealership, we offer in-house financing with flexible payment plans to fit your budget, even if you have bad credit or no credit at all! With a wide selection of used cars, trucks, and SUVs, you can drive off the lot today with low down payments and affordable weekly or bi-weekly payments. Our friendly team is here to help you rebuild your credit while getting you into a reliable vehicle. No credit check, fast approval, and easy terms—come see us today!"

This guy is a little to honest to be in the used car business! He went above and beyond to find a…read moreJeep for my kid; 8 years later, it is still running like a clock and looks great

This is one of the most honest guys I've ever met. He let me know every minor thing that was wrong…read morewith the car I was buying for my son; he even recommended a place and fix it cheap. Then directed me to a guy that sold me new rims for my sons jeep. I got a great vehicle at a great price that has been unbelievably reliable for my child for over a year. This car should last him for the next 4 years of college.