My niece got her first car from Credit Master Auto Sales. She had no credit and a small down…read morepayment. She went in and Al who also handles all the financing sat down with her, put them numbers together and my niece drove out with a very nice car and very reasonable payments. The service was excellent!! Good car and a great price!! Very honest and kind. Thank you!! Thank you!!

I've written literally 3 reviews my whole life I just feel I had to write this one. I can express…read morehow bad this experience actually was. So I go in on Friday Feb 9th I test drive a '05 Jeep Grand Cherokee, everything seems fine. I purchase the Jeep for $5000. It has a few dents and dings but overall looks good. My daughter decides to ride with me to take it home about 12 miles from their place. We almost get home and my daughters shoes and bottom of pants are wet there is like 3 inches of water in the passenger floor board. It's a little weird but I think it's something that can be dealt with. It doesn't seem like a heater core, so decently easy fix. The next morning(Saturday Feb 10th) we(me, wife and 2 daughters) decide to go to the flea market 7 miles from my house in Jefferson because one of the dash speakers are busted(again no big deal). On the way back between the Jefferson exit and my exit(3 miles) smoke is blowing out from under the hood and white smoke from the tail pipe. I pull over on the interstate immediately. It's rolling with smoke. There's no oil on the top of the engine side, I check the dip stick and zero oil I had checked the dipstick the morning before leaving just to make sure. It was a little bit low but no big deal figured I would put a half quart in before I get home, before you ask, I'm not dumb I know how to check oil I made sure to put the dipstick in all the way. I'm a little disheartened and bummed because it's my luck I buy a car from a dealer and after barely having it for like a day I'm already on the side of the interstate with a large puddle of oil under it. With it being less than 24 hours and less than 25 miles the dealer was called they said they would fix it no problem and sent a tow truck to come and get it. I get a family member to pick us up from the side of the interstate. Tuesday February 13th(today) they call and say it's ready to be picked up all better right? I mean, no harm no foul finally a good used auto dealer who stands by something they sale someone and do the right thing...wrong again. So we pull in and I get my dad to go in a get the key because I'm little upset and I don't want to be a jerk. They won't release him the key and I have to pay a tow fee to get the Jeep like $160-$180 dollars. Them not releasing the key is understandable because he's not me. I was blown away that I would have to pay for a wrecker to fix a vehicle you sold me. The conversation is what BROKE my heart. So I'm upset during this conversation but didn't raise my voice once. Me "Dude just give me the key." Al "Not until you pay the tow fee" Me "Why do I have to pay a tow fee for you to fix a vehicle you sold me. That's messed up." This next part is important now pay attention. Al "You bought a used car for $4200 ." Me "No I paid you $5000 for it." Al "No, the other part was taxes." Me "I don't care if I paid you $1 you sold me the vehicle and it broke down and dumped all the oil less than 25 miles." The owner came in to the lobby and started shouting to stop. Me "What are you doing man you're the owner and shouting at an upset customer." Owner, tiny guy with a mustache. "It's because you're arguing." Me "It's because this is crap. Whatever how much for the key, I only have $160 cash in my wallet." Owner "Well I'm the one who called the tow truck so how about we settle for $100" As I hand him the $100 Me "geeze man you guys are good people, just real great people." I go out side get in the vehicle and it starts after the 6th time trying and smelling burning oil and skips the entire way home and now I'm sitting in my couch feeling fleeced and cheated, just violated. So please if you go there(at your own peril) tell Al I said thanks.

Purchased 4 vehicles here. Some good experiences, some bad. Can't be anything but neutral…read more Seems like they were better a few years back, but that's just my experience.

Our family has bought many cars and trucks from Ewing Motors over the past 35 years and continue…read moreto refer our friends there. We have always received outstanding service.

I had a very pleasant buying experience at this dealership. I purchased a Porsche 911 Carrera and…read moreeven better than the car was the customer service and friendliness of the employees. They went out of their way to make sure I was satisfied with my purchase I'd definitely buy from them again and recommend them to others looking for a used car. Thanks guys!

I bought a 2022 Nissan Murano on 10/26/24 and had a very good experience. I worked with the SM…read moreKeith Clement & Randy Jarrett. They were both very professional & answered all my questions. No pressure tactics and a pleasure to do business with. Fair price & helped me even after purchase with some questions I had days after purchase. Keith even took me out to demonstrate how to use a new feature I wasn't aware of. I'm very happy with my experience and would recommend them.

Took my money, never delivered a car said it would take 10 days never received my car kept telling…read moreme it's on its way is on his way for four months now he will not respond to my call nor return my calls he is a scammer. He is on Facebook go by the name Frankie Brown or Dakota Frankie Brown also has a company called auto legends do not trust him. Do not send money through Cash app. You have a hard time getting your money back.

Took My money never gave me the title after I paid 5400 dollars for a car I can't do anything with…read moreit now he wants pick up the phone so what should I do I'll go by his office tomorrow will continue that alot of money

FROM QUORA.COM FOR TERESA KING - NOT MY PERSONAL EXPERIENCE -…read more My friend Ernest paid $3,800 cash for a truck at Tier 1 Auto in Gainesville, GA. They was so nice and polite. He drove off the lot and went straight to a mechanic shop. The mechanic examined it and looked underneath and said that the truck was unfit to drive because it has been sitting so long somewhere in water or snow and developed rust damage. Tier 1 painted the entire bottom so we couldn't see the rust. When Ernest started examining it, chunks of rust was coming down with just a touch. Ernest immediately took the truck back. He had the truck less than 30 minutes and they told him it was his loss. They laughed in his face and started calling him names, cussing him out, they really tormented him. I felt so bad for him. I called the police because they got in his face as to gang up on him. The police said that he should have googled reviews, and did research before he bought the truck. And he was right. I have never in my life of 52 years seen salesmen, mechanics, and etc. treat a person as bad as they did. The mechanic put on a good show displaying the good running motor, transmission, interior, the low mileage of 91,000 and so forth. Ernest is a good hardworking man and he didn't deserve this. This man name is Ernest Irving and I want the world to know that Tier 1 Auto in Gainesville Ga intentionally sold him a Lemon and treated him horrible after he gave them cash money. Ernest was willing to accept less money back, but they actually told him to take them to court and he was a fool for buying this truck. I told Ernest to place this in GOD'S hand and I promise he will FIX IT.

They mislead you. The cars they sell are promised to be one thing. You drive it off the lot, it…read morebreaks down. This place needs to shut down. You ask for for your money back and your car back. They refuse? Why??? Don't go here

Stay away from them!!!! Ask for warranty for hidden defects. Hidden by them. Leaking engines and…read moreTransmissions (watch for too clean engines)

bought a car love the car but now I have to 6 grand of work into it after asked was there anything…read morewrong with it more than wants i would've fel better about if they would've just told me what's wrong with maybe they don't get there cars looked at b4 selling them id be careful the car i bought it pretty reliable i only bought from them cause the car its self was pretty for the mileage

I finally found a place in Gainesville where I feel I can trust them to service my car and my…read morewife's. I'm an engineer and I'm fanatical about maintenance. I'm willing to pay for genuine parts and service, but I want to know that the techs doing the work know what they are doing. I feel that this shop has experience and knows how to talk to their customers. I recently moved from Marietta, GA, and needed to find a local shop. Due to several major life changes, I wanted to have a laundry list of maintenance services done to my car to prep it for the potential of going 10,000 miles before my next service. When I went to pick up my car, the shop manager said that they inspected some of the things on my car I wanted to replace, but said that it wasn't necessary, explained why, and sent me on my way with a much smaller bill. Also, they finished the work when they said they would. I've only been there once, and my wife hasn't had to deal with them yet (or should I say they haven't had to deal with my wife), so I'll hold off on the 5th star. So far though they seem like a good place and I'll update this review when I get more experience dealing with them. By the way, work was done on a 2006 Mazda3s.

Their service is so good that I am actually leaving a review. Normally, people leave reviews when…read morethey are upset. I am so happy that I have to leave a review. Everton in service is incredible at his job. He got me right in, explained everything, got me on the schedule for a recall I didn't even know about, found me jeep trails, and went and got me some ducks! It was so above and beyond. This is why I encourage you to come here. Honest people and great service!

Amazing experience with all the staff at Hayes CDJR of Gainesville. If you're in the market for a…read morenew vehicle MAKE SURE you ask for Caleb. He was very transparent throughout the process and didnt make me feel like I was being pushed into buying. If I could give 100 stars I would in a heartbeat. Thank you guys for the excellent experience!