I purchased a vehicle "as-is" from Tier 1 Auto Sales and was extremely disappointed with the experience. I realize there was no warranty on the vehicle, and I take full responsibility for that. However, I didn't ask for a discount--I paid the full asking price and expected at least some honesty and professionalism in return.
During my test drive, everything seemed fine. I was given two keys, only to be told after buying the truck that only one key came with it. When I raised this issue, I was given a used key; while the remote works, the hard key is nonfunctional.
There was also an issue with the headlights--they were almost pointed at the ground in front of the truck. The dealership promptly told me to bring it back, assuring me their mechanic would adjust them. However, when I arrived, they informed me they were between mechanics and still searching for one.
I chose to leave the truck at the dealership for two weeks so they wouldn't be rushed. When I finally got it back, the headlights were aimed at the tops of the trees. Now, I've discovered that the adjustment brackets are broken on both headlights, meaning I have to replace them entirely.
After bringing the truck home from that two-week period, I also discovered a ticking noise caused by a hidden exhaust manifold leak--an issue that should have been disclosed upfront. Looking back, I now realize that every time I test-drove the truck, it had already been running and warmed up. This is deception at the very least.
While the financing process was smooth, everything after that has been frustrating and disappointing. If you're considering buying from here, be extra cautious--do a surprise test drive on a cold engine to catch any hidden issues. Buyer beware. read more