Quote was done over the internet. Paperwork was uploaded and appointment was confirmed. I was…read morein/out in 40 min without any issues. I recommend them highly.

This is not my first experience with CarMax and it won't be my last. I was interested in a car…read morethat was another CarMax lot farther away. They shipped it free to Gainesville for me to test drive. I agreed to buy it and they were so helpful and friendly all the way through the process. I recommend CarMax Gainesville.

Carlos, Lorena and the entire family business were great! They are super nice, very honest and…read moreextremely caring. Couldn't be happier with the car and with their service. You won't go wrong with them!!

I wish I could give this place a 0 that is what they deserve. They tried to sell me a dodge…read moredurango that was torn to pieces. The outside was good and it ran good but the inside look like it was from the 80s and really the interior was horrible. The seats were all torn apart and the bar to help you in was broken. They wanted 11k. They should have paid me to take it off the lot. Don't shop here worst dealership I have ever dealt with

I had a great experience with Tier 1 Auto Sales! They treated me very well and worked with me even…read morethough I was out of state. They were very helpful throughout the process and honored my deposit, making sure the vehicle was held for me instead of selling it to someone else. I really appreciated that. they were really friendly and polite. For the year of the vehicle, it was in great condition and you could tell it had been really well taken care of. Overall, I'm very happy with my experience and would definitely recommend Tier 1 Auto Sales to anyone looking for a vehicle!

Great experience with Tier 1 Auto Sales! Professional, straightforward, and easy to work with. The…read morewhole process was quick and smooth. Definitely recommend them if you're looking for a vehicle in the Gainesville area!

If there were a way to give 10 Stars I think I probably would. JR yes that's right JR Ewing is an…read moreexample of good Christian behavior in the car sales industry. This man never pressured me and never treated me like just some woman coming to buy a car. I will return here to buy my next vehicle even though I expect this one to last quite a while. I truly believe my car is a gift from God since it was far less than it should have been and nothing was wrong with it. The fact that it was priced the way it was is the only reason I was able to get this awesome vehicle that I drive now. JR was patient and informative and kind. I recommend you definitely give this company a shot at your business if you're wanting an honest fair deal. Thank you JR so much and I apologize that this took so long to get out there. As I have now been driving my car for almost 7 months. Thank you, Brandy #ewingmotorcompany

Purchased 4 vehicles here. Some good experiences, some bad. Can't be anything but neutral…read more Seems like they were better a few years back, but that's just my experience.

I had a wonderful experience with this dealership for the purchase of a used 2015 Ford Escape. I…read morefound it through Carfax for a great price! My sales person Brandon was very friendly and helpful, answering all my questions. They were very busy that day so the process took a little bit longer than normal but he kept me updated and made sure I was comfortable during the wait. I was unable to take car that day as I had driven there and lived over an hour away so he made arrangements for it to be delivered directly to my house! I had a few questions after receiving my car and called Brandon directly. He was very helpful and always got back to me very quickly. Did I mention the 10 year/100k warranty on my USED car?! Along with the low price of the vehicle (which was clean and in great shape) I get the warranty which gives additional peace of mind. Thanks Carriage! Love my new car!

I had a very pleasant buying experience at this dealership. I purchased a Porsche 911 Carrera and…read moreeven better than the car was the customer service and friendliness of the employees. They went out of their way to make sure I was satisfied with my purchase I'd definitely buy from them again and recommend them to others looking for a used car. Thanks guys!

Courteous and friendly staff. I arrived at a pre-arranged 930 appointment. The sales rep was in a…read moremeeting until 10am but it gave me time to walk around the parking lot. Michelle was my rep and she was courteous and polite. My only caution is that this dealer does sell "salvaged" titles. I was in the market for a gold xB which looks awesome but it took over an hour for them to finally provide me a requested CARFAX. The car was already a little overpriced but since it was a limited edition xB I was willing to pay a little higher. Unfortunately after I found out it was "salvaged" from a total insurance write off I was hesitant to pay extra. My dad drives a salvaged truck which is fine but buyer beware AND as in my case, resale and financing devalues those vehicles at least 20%. Auto Gallery was not willing to come down to my USAA financing costs so I had to walk away. This dealership is a 2 hour drive from my home and I really wished they had been honest and let potential customers when a vehicle is "salvaged." Like others, it would have saved me the 4hr drive and couple hours at the dealearship. I could be wrong but they really seemed to be trying to hide the CARFAX so there is that seed of doubt. I had seen a couple more reviews from customers driving a long way only to be disappointed as well. Bottom line is that it is a reasonable car dealer with courteous staff but be vigilant and check out the vehicles before purchasing and call them with clear and concise questions before driving long distances.

I just bought a Hyundai Santa Fe and I am very happy with my whole car buying experience!…read moreI initially drove the 3.5h to buy a Honda Passport and I knew it had an accident because my sales rep Val sent me the carfax report right away. After inspecting and test driving I found some issues with the car. The brought it to their shop right away to check on the Honda. The Assistent Manager brought me in his office to tell me very honestly the shop is not able to fix those problems to my satisfaction. Since they knew I drove so far they offered me all the help possible to show and test drive as many cars as possible. After finding a good pick they gave me good deal on the car and on the warranty. Val even drove to the gas station to fill the car up for me! If I need to buy a new car again, I will contact them first and see what they have to offer.

The best car dealer in Gainesville. The service they provide makes you feel safe and comfortable…read morewith your purchase.

I bought my 2010 mazda cx9 from capitol auto sales the first of feb....love..love...love my…read morecar...everything was just like they said, car was one owner, xtra clean....looks like new...very happy with this experience, from the sale, to the tag and title work...they even called to see how I was enjoying my truck last week...would for sure buy from these people again...was a pleasure!! highly recommended!!! pat whitey

I had a terrible experience at Capital Cars & Trucks. The owner, Cali, wouldn't show me a Carfax…read moreunless I committed to buying because it "costs him money" and wouldn't even discuss price until I filled out a credit application. Once I did, the monthly payment was higher than I was looking for. I pointed out that this monthly payment was based on a price we hadn't even agreed to (since I knew the sticker price was a little high) and suggested we settle on a purchase price first. When I tried to negotiate, he talked over me repeatedly, attempted to tell me I didn't understand how loans work, and stated they have fees that somehow made the $22k truck I was looking at $26k. After I explained that I was well aware of how loans work and that the only way to adjust payments was a lower price or more down, he told me he wouldn't negotiate the price. I said I understood and said I would move on from the deal but thanked him anyway. He then stated he "understood" and said "I was once poor too" and hung up on me. I ended up finding the exact same truck with the same mileage and a nicer interior for $16k elsewhere. I would never recommend this dealership.