Quote was done over the internet. Paperwork was uploaded and appointment was confirmed. I was…read morein/out in 40 min without any issues. I recommend them highly.

This is not my first experience with CarMax and it won't be my last. I was interested in a car…read morethat was another CarMax lot farther away. They shipped it free to Gainesville for me to test drive. I agreed to buy it and they were so helpful and friendly all the way through the process. I recommend CarMax Gainesville.

Carlos, Lorena and the entire family business were great! They are super nice, very honest and…read moreextremely caring. Couldn't be happier with the car and with their service. You won't go wrong with them!!

I wish I could give this place a 0 that is what they deserve. They tried to sell me a dodge…read moredurango that was torn to pieces. The outside was good and it ran good but the inside look like it was from the 80s and really the interior was horrible. The seats were all torn apart and the bar to help you in was broken. They wanted 11k. They should have paid me to take it off the lot. Don't shop here worst dealership I have ever dealt with

Great experience with Tier 1 Auto Sales! Professional, straightforward, and easy to work with. The…read morewhole process was quick and smooth. Definitely recommend them if you're looking for a vehicle in the Gainesville area!

FROM QUORA.COM FOR TERESA KING - NOT MY PERSONAL EXPERIENCE -…read more My friend Ernest paid $3,800 cash for a truck at Tier 1 Auto in Gainesville, GA. They was so nice and polite. He drove off the lot and went straight to a mechanic shop. The mechanic examined it and looked underneath and said that the truck was unfit to drive because it has been sitting so long somewhere in water or snow and developed rust damage. Tier 1 painted the entire bottom so we couldn't see the rust. When Ernest started examining it, chunks of rust was coming down with just a touch. Ernest immediately took the truck back. He had the truck less than 30 minutes and they told him it was his loss. They laughed in his face and started calling him names, cussing him out, they really tormented him. I felt so bad for him. I called the police because they got in his face as to gang up on him. The police said that he should have googled reviews, and did research before he bought the truck. And he was right. I have never in my life of 52 years seen salesmen, mechanics, and etc. treat a person as bad as they did. The mechanic put on a good show displaying the good running motor, transmission, interior, the low mileage of 91,000 and so forth. Ernest is a good hardworking man and he didn't deserve this. This man name is Ernest Irving and I want the world to know that Tier 1 Auto in Gainesville Ga intentionally sold him a Lemon and treated him horrible after he gave them cash money. Ernest was willing to accept less money back, but they actually told him to take them to court and he was a fool for buying this truck. I told Ernest to place this in GOD'S hand and I promise he will FIX IT.

Purchased 4 vehicles here. Some good experiences, some bad. Can't be anything but neutral…read more Seems like they were better a few years back, but that's just my experience.

Our family has bought many cars and trucks from Ewing Motors over the past 35 years and continue…read moreto refer our friends there. We have always received outstanding service.

I had a wonderful experience with this dealership for the purchase of a used 2015 Ford Escape. I…read morefound it through Carfax for a great price! My sales person Brandon was very friendly and helpful, answering all my questions. They were very busy that day so the process took a little bit longer than normal but he kept me updated and made sure I was comfortable during the wait. I was unable to take car that day as I had driven there and lived over an hour away so he made arrangements for it to be delivered directly to my house! I had a few questions after receiving my car and called Brandon directly. He was very helpful and always got back to me very quickly. Did I mention the 10 year/100k warranty on my USED car?! Along with the low price of the vehicle (which was clean and in great shape) I get the warranty which gives additional peace of mind. Thanks Carriage! Love my new car!

I had a very pleasant buying experience at this dealership. I purchased a Porsche 911 Carrera and…read moreeven better than the car was the customer service and friendliness of the employees. They went out of their way to make sure I was satisfied with my purchase I'd definitely buy from them again and recommend them to others looking for a used car. Thanks guys!

I just bought a Hyundai Santa Fe and I am very happy with my whole car buying experience!…read moreI initially drove the 3.5h to buy a Honda Passport and I knew it had an accident because my sales rep Val sent me the carfax report right away. After inspecting and test driving I found some issues with the car. The brought it to their shop right away to check on the Honda. The Assistent Manager brought me in his office to tell me very honestly the shop is not able to fix those problems to my satisfaction. Since they knew I drove so far they offered me all the help possible to show and test drive as many cars as possible. After finding a good pick they gave me good deal on the car and on the warranty. Val even drove to the gas station to fill the car up for me! If I need to buy a new car again, I will contact them first and see what they have to offer.

Worst experience ever! (caution: long review but needed to be said) At first everything was great,…read moreI had applied online for the application, had a sales person named Norma called very professional and respectful. Went by to see the vehicle and I had already mentioned my credit was bad and I had money for whatever down. I test drive the vehicle and enjoyed the 2016 Acura ILX, then the senior rep or whoever she was ruined the guaranteed sale for Norma. Reason being, unprofessional and judged me after knowing my credit was bad. She came up to me and said that with what I had said I had for a down it wouldnt be enough, and couldnt be able to do anything that I would need 20%-30% down. The way she said it I could tell she assumed I was going to say cant do that, so therefore I asked how much and responded "its a lot, it would be way more than you said you had and your interest is high" there was no need for that there are ways to come at a customer, I been a car sales man so I know! I knew my credit is not great and therefore I had told Norma I had bad credit and I have so amount to put down but have more if needed, and i wrote that on the paper they give you to fill out, wrotethe amount and also specifically wrote down "but have more if needed." If they pay attention to deatils on paperwork they would have seen that and assumed well says he has more if needed so lets see how much he be able to put down. But after she told me it was $4000 down I said okay thats fine no issue and mentioned I had $5000 on me and after being told that her attitude changed. Because of the unprofessionalism she made Norma lose a sale. Turns out Norma was new, because Marcela called me and told me she was following up and mentioned Norma was new. For a new person she was doing great until the senior whatever she said her position was came up to me and ruined the sale. Therefore I took my business and money somewhere else (Toyota Mall of GA) and got me a 2015 BMW 428i. With just $3000 down. (Picture included of me with vehicle after purchased) If it wasnt for that one lady treating me like someone who wouldnt be able to afford anything and for judging me bc my credit is not great, she made Norma lose a guaranteed sale. If it wasn't for the unprofessionalism of that one rep, Norma would have a sale and my review would have been completely different.

The best car dealer in Gainesville. The service they provide makes you feel safe and comfortable…read morewith your purchase.

I had a terrible experience at Capital Cars & Trucks. The owner, Cali, wouldn't show me a Carfax…read moreunless I committed to buying because it "costs him money" and wouldn't even discuss price until I filled out a credit application. Once I did, the monthly payment was higher than I was looking for. I pointed out that this monthly payment was based on a price we hadn't even agreed to (since I knew the sticker price was a little high) and suggested we settle on a purchase price first. When I tried to negotiate, he talked over me repeatedly, attempted to tell me I didn't understand how loans work, and stated they have fees that somehow made the $22k truck I was looking at $26k. After I explained that I was well aware of how loans work and that the only way to adjust payments was a lower price or more down, he told me he wouldn't negotiate the price. I said I understood and said I would move on from the deal but thanked him anyway. He then stated he "understood" and said "I was once poor too" and hung up on me. I ended up finding the exact same truck with the same mileage and a nicer interior for $16k elsewhere. I would never recommend this dealership.

My experience with Carlos of capital cars and trucks has always been a good one..this my 3rd car I…read moregot from here and he works with u any tym u explain things to him...will always recommend capital cars and trucks for ur reliable vehicles