Easy financing & good prices. Love the small family owned aspect and everyone was very kind

Very bad business and very unprofessional, they sold us a car that had transmissions problems and we went back over and over again to try and get it fixed. They repeatedly told us that nothing was wrong with the car but the check engine light kept showing then said we waited until our "warranty" went out. We came two times to get serviced nothing got fixed. Truth be told they just didn't want to fix the car at all. The rude lady said she didn't care if we left a bad review and had a nasty attitude. I wouldn't waste your money on these people. they will give you the run around. read more

I researched and searched for a car like this for 6 months. This was the single best car buying experience I have ever had! I drove over 4.5 hours to see the car and I was not disappointed. Payton is a true professional that shows exceptional customer service. Anything that was a concern was dealt with immediately. If I ever need another auto, the first place I am calling will be here. No matter where in the country I live :-) Such a rare find! Luxury vehicles at fantastic prices AND superior customer service from an honest dealer!! read more

Just purchased a Mercedes SLC 300. It was pleasure dealing with Payton and Scott. They were honest and easy to deal with. I would recommend them to anyone. read more

Great service, wonderful staff. Good location, good prices. I recommend! I travel a lot across the country. This is one of the best services. read more

As a former RBM clients I am so pleased to have found Scott and Andrea to work on my Mercedes. They are both attentive and and I'm very happy with the quality of their work. Bye bye RBM read more

Good experience, super polite and friendly staff. I almost got a car from here a few days ago but the financing fell through due to the car being an older European car. Apparently there's a policy that you have to put more down for those. Their staff is super friendly and easy to get along with. read more

Honest with integrity! Payton is a doll and they are in business definitely to see that YOU are happy!!

Bought a 2014 Genesis Coupe that had a bubble in the paint. Dealer was to repair and looked ok when we took delivery but now 7 months later the spot is back along with several more in the same area and paint is dull where repaired. Bottom line, repair was not done properly and we have had to take to local body shop in Chattanooga to repair properly. Only cost $781.00 to fix. Never again. Sent letter to owner over 2 week's ago but not even the courtesy of a response. read more

I do LOTS of research before buying a car. One the day I purchased my car from Johnson Automotive Group I was at the last stop after driving 12 hours visiting 5 different places between North Carolina and Georgia. Once I saw the value of the car and how great the staff was to deal with I purchased it on the spot. I can't say enough about this business. Great to deal with, honest, easy negotiation and incredible after-sale follow up. They keep their word and stand behind their sales. I strongly recommend them and will be back when I am ready to purchase my next vehicle. These guys are good. read more

Scott and his staff do an excellent job of taking care of customers. They provide excellent work and get things done right the first time. I would not hesitate to refer Scott to anyone else needing service for their autos. read more

Two bad experiences with service here. Small operation, but poor communication, so no one seems to know what is going on when you call. Had simple job that was supposed to be done mid-morning but didn't get my car back until late afternoon, which included sitting in the waiting area for almost 90 minutes. Now they have no record of a part that has been on order for two months. read more

I love this place. We were in the market for for 3 vehicles, and after having some bad experiences with two other car lots, we finally found this place! We got all 3 cars from here; they're so helpful. Every time that we go there, they have very desirable cars and they're much less expensive than anywhere else. Our BMWs and the Porsche are in terrific shape. Buying used cars somewhere else is not even an option. I'll definitely be going back for my youngest one. read more

These folks went above and beyond helping to fix my car at the last minute so I could go out of town. Amazing service and staff.

Do Not Buy a Truck from the dealership. I was sold a rebuild engine truck for 12,000 that now requires 30,000 worth of repair. This estimate is AFTER I already paid 1200.00 for a little clean up. Have not gotten a response through BBB. I filed a complaint weeks ago. read more

I recently purchased a Jeep Liberty at a great price and was treated with respect and honesty. The sales and service staff were friendly and made me as a priority, fully explaining everything I would need to know about the car and its history. As a lady, the car shopping experience can be intimidating, however they took great care to make sure I felt comfortable and not pressured. This experience was much better than a large dealership where you have to negotiate with 6 people to get an answer. The car needed a few small tweaks and the service staff did this without hesitation. I'll be buying all my cars from Johnson Automotive Group from here out as well as getting them serviced here. I am glad I finally found a trustworthy dealer. read more

After a long day of car shopping, I came to Johnson Automotive and found the perfect car (Volvo station wagon) in my price range. Took it for a test drive, looked over the vehicle history report, discussed financing, etc etc, and finally told Scott Johnson I was ready to buy. As he was printing out the contracts, Mr. Johnson gestured towards a pair of customers who had just walked in the front door and told me "Oh, those customers were looking at this same car a few days ago, I'll bet they're coming in to purchase it. This will be awkward". He excused himself to go talk to them, and when he came back in, he told me "I have some bad news. I didn't realize that these customers left me a voicemail telling me they were going to purchase this car today, so I can't sell it to you." I was literally minutes away from signing the deal, and he tells me he can't sell me the car because.... somebody else wanted it earlier? Why didn't he call those customers and clarify whether or not they wanted it before putting me through the ringer? I was honestly heartbroken- I am in a very tight spot right now and need a car sooner rather than later, and I did not appreciate getting jerked around for an hour and a half only to get my hopes dashed at the last second. To add insult to injury: after I lost the car of my choice, he tried to sell me a 2002 Chevy Impala... He said it would take 15 minutes for it to come back from the car wash, that I should just wait and see. After 45 minutes of waiting I started doing a little research on my smart phone and realized that particular make and model has had a LOT of recalls and issues with the transmission, and that Johnson was asking way more than the recommended blue book price. I told him no thanks and left. They have a nice dog, though. read more

Bought Two Cars From Scott Johnson Love Them Both Many Thanks