The eye exams they provide are incredibly thorough, and they go the extra mile to ensure you get the correct prescription. The team carefully explains each step of the process, so you always know what needs to happen next. From start to finish, the staff makes the entire experience comfortable and stress-free. Dr. Nevett and Dr. Mills are genuinely kind, patient, and very attentive. They listen to questions, address concerns, and make sure you fully understand your results, offering thoughtful recommendations and solid advice for any vision issues. You can truly tell they care about their patients. read more

Excellent experience with Dr. Abiva and colleagues in the practice. Surprisingly, she was able to correct back up to 20/15 so much sharper than recently for mid to long distance range. Overall, vision is a lot more relaxed. Secured a last minute appointment too... read more

Called two times to schedule an appointment and when I finally get an appointment, you text to confirm twice and called me 2hrs before to cancel? The place is poorly run. I read your response and I can tell you that was not what I was told. I was told it was because you had to train staff... either someone misinformed you, misinformed me, or you are trying to buy sympathy. read more

I am sure the doctor is great, my issue is with whoever checks insurance. I called and asked what I would roughly pay, the person brushed me off... and said they'd know the exact amount closer to the day. I walk in and they know right away I'm out of network... why wouldn't you call me? I would have canceled so someone else had a chance to fill that spot. Now I'm out of an eye exam and the doctor is out of a patient and payment. read more

I was in desperate need of an eye exam when I was here for vacation. I called around and I am so glad the stars aligned for me to be treated here. Dr. Ashley Abiva is knowledgeable, kind, and personable. She was able to treat my eye and it has been feeling better! When told her I was unable to follow up (due to being here for a quick trip), she gave me her card so I could email her with an update and inquired about my eye dr back home so she could fax over the appointment details. The front desk is also very kind and friendly! Locals, I highly recommend you go here for your regular eye care! read more

Dr. Nevett's office is in violation of the Can Spam Act. Specifically, 1) Their emails do not contain a physical address. 2) There is no easy way (or any way) to unsubscribe from the mailing list. 3) The email return address is fake and one cannot unsubscribe. 4) They will not remove names when requested. Each email sent under these circumstances is subject to a $44,000 fine. read more

i went yesterday for a basic eye exam, appt at 12:20 in a few minutes had a couple of small tests took about 3 minutes and was told doctor would be in.. 45 minutes later i am still waiting. went to front desk and said are you behind, yes, was the answer , no sorry , no apology, i said i cant wait any longer, they didnt seem to care , i guess patients time is worth nothing .. read more

WRONG PRESCRIPTION. They gave me an incorrect prescription, then told me I should just try harder to make the glasses work. DO NOT GO HERE. read more

Good experience with my eye exam. Staff was friendly and was able to accommodate me same day.

The people at this office cannot do basic math. If that doesn't bother you to get billed wrong then go right ahead and go on in! I scheduled an appt because I need a quick update to my expired prescription before I can get prescription safety glasses. Now my prescription has not changed in the last 13 years but I am legally required to pay a ridiculous sum of money to update before I can get glasses made. I got a voicemail with the price I would pay out of pocket and it didn't seem to add up. Called back for some information and it was clear that they cannot do math. When questioned on how they arrived at the WRONG number (and the fact that they essentially charge $35 to bill your insurance for you) the lady got all mad. I told her I did not want to do business with anybody who can't subtract numbers and she whined my comment was unjustified. Oh, it was not nice but it was seriously justified. And don't get me started on an establishment that charges different prices for billing insurance versus billing the patient. So I can pay up front, be reimbursed by my insurance and end up paying $35 less for the "exam." Hmmmm...the medical establishment in this country is screwed up! ------------------ UPDATE: About half an hour later Dr. Nevett himself called me back to discuss the issue. This is after I canceled my appointment. He wanted to go over the numbers with me and used the same "math" as his staff. Basically they don't understand basic insurance terms such as "deductible" and "allowed amount." They tried to subtract my deductible from the allowed amount and say that is what insurance pays. Um, no. If you go here double check your bill because I would put money on it being wrong and them double billing you and the insurance company for the amount of your deductible. read more

I've been going to Dr Nevett and his associates for years, so I feel like I can now give an honest review by now... I honestly just went to Dr Nevett in 2013 because they were attached to the Lens Crafters and it was just an easy few steps from getting the prescription to getting a new pair of glasses in one trip. The wait the first time was long and I feel the office staff was a little overwhelmed. I waited over 20 minutes past my appointment time to start with the pre exam, and was then seen by a lady optometrist whom I don't remember her name but I believe she's no longer there. She was very thorough and open to questions even while they were busy and had multiple people waiting. I left happy. The Second time was a a little over a year later in 2014. Once again, the wait was long (about 25 min) and there was a male front office staff employee who was a little short with me when telling me how to fill out the intake form. Maybe having a bad day, but I shrugged it off. The pre exam went fine and the Dr this time was a nice middle eastern lady who did a fine job, although the lack of verbal communication during the exam I didn't care for. This brings me to my last 2 times during August 2015 and in August 2016... These two times, I was showed to the pre-exam by the what seemed a more organized front staff. Then I was seen by Dr Nevett himself within 10 minutes of my actual appointment time. I opted for the cornea eye scan for an extra $39(I believe that's the price). When the doctor came in, he immediately brought up the eye scan that was completed, gave me an extra thorough explanation of the condition of my eyes and then completed the rest of the exam. The staff has been very nice and now seems to come together and exceed on respecting the patients time. I now ask to see Dr Nevett himself when making my yearly appointments. This place has improved over the years and now receives my 5 Stars. :) read more

My wife injured her eye on a Sunday and this was one of the only offices open. Colleen answered my call and was kind, helpful, and advised us on exactly what to do. Thankfully they could squeeze us in for an exam. The doctor was also very kind, thorough, and took the time to answer all of my wife's questions. She has recovered and we appreciate Dr. Nevett and team for their care. read more

I've always had a great experience with Dr. Nevett's office - I get all of my yearly checks there, as well as ordering contacts. Service is speedy and they go out of their way to help when there's a challenging issue. For example, once I realized I ran out of contacts and ordering a new box was a week away, so they let me have a trial pair to get me through the week. They have late afternoon/early evening appointments as well which is super convenient. Also, if you have a VSP insurance account, they've recently started billing them directly, so no more need to mail stuff in. Awesome! read more

They took my eye insurance, so that helped in my decision to choose them. They are located next to LensCrafters in Northgate mall, so I knew they had ample parking. Northgate has a Cinnabon.....so.....yeah....bonus points. The staff was super friendly. I didn't feel like they were rushing me through just to get my insurance money. They really took a good amount of time to ask me lots of questions about my eyes and treat me like a human. I was really happy with my appointment. Two weeks later (and one more Cinnabon later) they had me back to check if my glasses were doing well. The front desk team is amazing. Really a lively bunch. Excellent job!! read more

I was really impressed with Dr. Nevett. He found something in the exam that called for a deeper look. Through it all he explained what he was doing, what the scans meant and what it meant for my vision health. I work in healthcare myself, so my expectations are pretty high - he combined a great personable and personal manner with fantastic explanations and a bigger picture view. I think I've found a gem of an optometrist. Add to that, the tech and women in the front office were just as friendly, thorough and professional in their realms as he was in his. I feel like I'm in good hands. That seems more rare these days. Thanks to the whole staff! read more

I have been getting my eyes examined for many, many years. This was one of the most pleasant experiences in recent years. Easy to schedule appointments (on-line), they pre-process the eye insurance so you know exactly what you will be paying when you walk in the door, Dr. Nevett was friendly, knowledgeable, and explained everything. His staff was nice enough. The young man who did my preliminary exam seemed rushed and I wasn't 100% comfortable with that process, but he didn't do anything wrong. Just was a different vibe than the rest of the exam. Dr. Nevett gave me my prescription (as I was not buying new glasses at this time) and even measured my pupil distance in case I decided to buy on-line. I would recommend this as a great affordable option. read more

I've seen Dr. Nevett for the past 2 years and he is wonderful. Friendly, funny and fast with perfect prescription even for my wacky astigmatism. Online appointment booking gives this office 5 stars baby! read more

I had an eye exam back in January at another optometrists office not affiliated with LensCrafters. I came away feeling like I didn't get a thorough exam. When I recently moved to Seattle and got my new benefits package, I decided to get another exam to be sure everything was good. I chose LensCrafters and their opticians. I was very pleased with the visit and the Dr. I felt I got a thorough exam and she understood what I was looking for. I would highly recommend them. read more

Very friendly staff and Dr Nevett was nice, thorough and explained everything as we went along. I been seeing eye doctors for a long time and he is one of the best read more

Dr. Stephen and his team was fabulous. It was my first time doing an eye exam so I was quite nervous. But it was literally the best experience I've had From when I set up my appointment, to walking out out a very happy customer. The entire team made me feel welcome and were very helpful when it came to choosing a pair of glasses. Keilah was very helpful and showed a type of energy that you need to run a good business and to keep customers happy. If you are looking to set up an eye exam or wanting to go and pick up new frames or lenses. This is hands down the place for you! read more

Easy to make an appointment; I love that they have weekend office hours. They are always friendly, prompt to see me, and get me in and out quickly. read more

I have used the Lenscrafters at the Northgate Mall a number of times and have seen Dr. Subramanian and Dr. Nevett. Setting up an appointment is easy by phone or you can drop by to set one up. Days and hours are convenient. On my appointment days, I've never had to wait long to be seen and the staff and Doctors have been professional, knowledgeable and friendly. You can check out the frames in the Lenscrafters attached or go to another frame store. I highly recommend them! David P. read more

Everyone at this office is extremely helpful. I have been to their office for something as simple as a vision check to having a foreign body in my eye, and they have solved every issue that I have had. Their office is very welcoming and it is beyond easy to make an appointment. When I had my third eye issue of the year, I didn't hesitate to make an appointment with this office. I even recommended that my roommate go to this office and she loved it just as much as I did. Thank you so much for helping me out quickly and effectively! read more

Great place for eye care. They were prompt and courteous. The office has state of the art equipment for exams and I felt taken care of and had my concerns resolved. The immediate handoff to an eyewear technician after the exam was smooth and also received great service in that department. Would highly recommend Dr Nevett and his team at LensCrafters. read more

Ordered glasses and was quoted a week to pick them up, it's the day of when i was supposed to get them and they have no idea when they will be in and just quoted me another week to receive them. A bit ridiculous considering I've ordered glasses in the past from lens crafters and received them no more than two days later. Other than that staff was very friendly, but still disappointed with what i was told. read more

Dr. Nevett is great and LensCrafters has the best selection of designer frames. I always have a positive experience here.

Easy to make an appointment online, welcome text reminders for appt and fast, friendly and efficient treatment for appointment! Very convenient location and ease of making an appointment were especially welcome. read more

Excellent exam and prescription by Dr. Subramanian. She also helped me with a serious dry eye problem. You don't need to be a Lenscrafters customer to be a patient. read more

Five Stars! The staff and Doctors always give excellent advice and leave you feeling confident about your visit. Highly recommended.

Very easy to make an appointment and easy to find. I was seen right away and they got done what I was looking for. The staff was very nice. Definitely staying there for future needs. read more

I had a really pleasant experience here. My appointment was with Dr. Nevett but I was seen by Dr. Subramanian instead. She turned out great and I was happy with her and her technician. Dr. Subramanian did a great job with my new prescription. They had a large selection of frames and they recommended a frame I am enjoying wearing now. My glasses were ready in only 3 days. Looking forward to going back and get another new frame :) read more

Went to see Dr. Dana Kindberg at Dr. Stephen Nevett and Associates. While checking in the staff were both helpful and friendly, they made sure I had everything I needed. Dr. Kindberg was thoughtful and very helpful...never rushed and answered all the questions. Left feeling great.... read more

Just had my routine annual eye exam and I think I've found my new optometry office! Everyone was so professional, friendly, and efficient. I will definitely be back. read more

I have been seeing Dr. Nevett for years, and he has always been wonderful. I have a bit of an anxiety disorder, but when I'm with him I am totally relaxed. He always takes time to answer all my questions, and I never feel rushed. He is more than willing to take extra time to help me with my severe dry eye, and my inability to wear contacts as I did when I was younger. Also being next door to Lenscrafters makes it super easy to get glasses if necessary. read more

I needed to have an emergency appointment to replace my glasses and my prescription was outdated. I called this office after being recommended to try it by a coworker, and the woman on the phone was super nice and helpful! She spoke with Dr. Priya and they arranged for me to come in that day and get a prescription for a smaller fee than usual to help me out. I was so impressed with the flexibility of the staff and how accommodating they were of me! Definitely will be going back and recommending this clinic to others! read more

I broke my frameless eye glasses on a Sunday morning. I was able to get an appointment the very next afternoon, which was sort of amazing. I arrived at the appt. time, and was asked to complete many pages of forms, but my exam was covered by insurance. (YES!) The office was very clean and tidy. The employees were all very efficient and polite, and I had my exam done by a nice young man, and then Dr. Priya Submaranian. She was also very pleasant and efficient. She put drops in my eyes to dilate them, and while waiting I picked out a pair of glass frames. I appreciated them honoring my time. I was on my way 1 hr, 40 minutes later, which was pretty great, I thought. The only reason I gave them a 4 star rating instead of 5 was that I paid $585 for these glasses, which seems like a LOT of money to me. (This was including my insurance, although I've sent in a form and hope to get reimbursed a bit more for the glasses.) All in all, I would go there again, because other than the cost, it was a smooth and painless operation beginning to end. read more

Had a great experience, got a much-needed eye exam, got great service from Dr. Nevett and Lenscrafters.

Good, fast precise prescriptions for my new glasses...which i never got in other places

What an incredibly experience. Everyone who worked in this office, from Dr. Nevett to the team of receptionist was warm, kind, and extremely competent. I've never had a better experience in a doctor's office of any kind, and I can't recommend this place highly enough. read more

They gave me another patient's prescription. I didn't realize it until I received the glasses with wrong prescription. They didn't apologize at all. My doctor was Priya Subramanian. read more