Excellent work replacing a failed axle. Super good price. Handy at many tasks. I saw owner…read morecarefully dissecting an engine. Amazing local talent. Next project is check engine light for failing oxygen sensor. Better than the dealer by far. 2004 toyota camry that I love and want to keep going til I die.

I had a diesel truck they worked on a few years ago. They sucked. They could not diagnosis a…read moreleaking head gasket and did a shitty job changing out injectors. They talk a good game but deliver little. I would look elsewhere. And yes, they have the family tag team stuff going with all q's fielded thru mom.

What a horrible experience so please enjoy the read. They have attempted to remove my reviews so…read morethey can pretend they are a great dealership and stand behind the sale and customer satisfaction. Well here are some screen shots where you can see that they knowingly sold a car with damage, lied about it, didn't disclose it was a theft recovery, mechanical issues as you can see from the lights on the dash, vehicle arrived with over 100 extra miles on it from when I purchased it to transport picking it up from them and more! My 2024 Nissan GTR was purchased through Hoffman Nissan with Gus as my point of contact. Rest assured he will take great care of you lol "hiding the damage and playing the I didn't know card" very well. Vehicle arrived with damage in all locations listed on the transport pick up sheet before it even arrived to me with 100 additional miles on it at pick up. Damaged components, alignment off, rims all had damage , mismatched tires (advised by Nissan not recommended as it can cause transmission issues) what do you know .... needs a transmission!!! (diagnosed by a local Nissan dealer!!) Said it was an issue prior to me owning the vehicle as diagnostic reports show it! They are liars and thieves and I have all the proof I need to take action. I have tried to contact Gus Loukus who has some how disappeared and does not answer phone calls, text or emails anymore after he made his money on the sale and Micheal Lapointe is no better! They both know what they did and how they lied and hid the damage and sold it to someone out of state to make the deal happen. Not only that they never reported by issues since August/ September of last year to the warranty claims department and let their guaranteed satisfaction warranty expire and not make a claim. A real clown show you have at this dealership and unfortunately with multiple attempts to have them stand up and resolve the problem they choose to run and hide instead of standing behind the sale and their brand. It is sad that a consumer has to get legal involved to have their vehicle repaired to the condition they were told it was in. I have attached screen shots showing that management wants to know what I want ......and my simple answer was the items not disclosed as damaged or having issues repaired or replaced. To then be ghosted and just ignored. It's sad you have to threaten with legal or social media exposure for a company to do the right thing anymore! Guess matters have to be taken to another level and I will make sure not only that this gets resolved but that no other consumer has to suffer and buy hidden garbage from your dealership! If you decide you would like to step up Hoffman and replace the parts on the vehicle you sold me with hidden damage you know where to find me. BTW it needs a transmission as well. If legal takes this claim over your bill goes up quite a bit and I won't go away. So why don't you make the right decision and take care of your customer. Step up and do the right thing. I will make it my life's mission to make sure I keep all social media options informed of this as well as potential customers thinking twice about spending a dollar with you.

Dropped my car off for bushing repair and transmission and brake fluid change normally they are…read morepretty good about keeping me updated with repairs and what's going on with my vehicle by sending me a video of what needs done or what was done on my car but this time I was extremely disappointed in the service department I called 4 different times trying to get an update date on my vehicle not one time did they call me back until 4:40 to pick my vehicle up every time I called they were on the phone with another customer I was told and some one call me back when they got a chance. At this point I was done with it. I get there at 5:10 not one of them were on the phone just sitting around. They could have had the courtesy to call me sent me a video of the work performed but no this time they didn't. I explained when I dropped my car off to reach off to the bank for payment and to let the bank know before service was done how much it was going to be for the repairs. I reached out to the bank at 1 and they said they had not heard anything about the service that was getting done.

We were looking for a new car to purchase and after visiting a few dealers in MA, where we could…read morenot make anything happen, we drove to Hartford . We stopped at Hoffman Porsche on a whim just to see what cars they had on the lot. We were greeted by Silvio, who took the time to learn what we were interested in and what would work for us. With Incredible courtesy and without pressure he showed us a few cars. After test driving a Taycan 4s, I gave him my trade in data and asked him to make me a fair offer for both a trade in as well as the Taycan. By the time I got home, he had emailed me everything needed and the next day we drove down with our car and a bank check to purchase the Porsche. In all of my years of buying many cars, this was by far the easiest, most professional and best experience I have ever had. We were introduced to the GM and service manager, who helped complete the process. I highly recommend this dealer, and I hope to do business with them again for my next car!!!

Pure Sleeze!…read more Bait and Switch On Feb 7th Nicole Mooney accepted my offer of $80K for a BMW X5 PHEW, all taxes, fees, "out the door". See her email and her purchase order. I signed, and returned the purchase order which included $500 for registration. On Feb 11th, she emails and says "Our Registration Team got back to me" and she has increased the price by $1,782. This is after I had signed the purchase contract. Another sleeze move...You know how the dealers want a finance person to "Meet with You" so they can pressure you into accepting high margin add-ons? In the old days, it was rust-proofing that actually voided the manufacture's warranty? She would not send me the Closing Paperwork ahead of time! Why give the customer a chance to prepare when sleezy dealers can ambush them? BMW National should be ashamed of the Hoffman Auto Group.

I can't say enough positive things about Liberty Mazda! This was the best car buying experience…read moreI've ever had. No high pressure sales tactics at all. My sales advisor, Alex, was extremely knowledgeable, explained everything about the vehicles, service, financing options, in clear, simple terms. I was introduced to the service department personnel. Nothing was rushed, it was sincerely an enjoyable car buying experience. I wound up purchasing a new 2026 Mazda 3 sedan. I've now had my car for a month, and I made the right decision. My car is so much fun to drive. Oh, I even went back to the dealership 2 more times to get Alex to go over details of the screen with me, since I was confused how to fully use it. I highly recommend Liberty Mazda. And, if you go there to look at cars or SUV's, please tell them that I recommended them. (No, I get nothing for recommending them).

Service dept., left our car there for 4 days and almost had to put out an APB, picked up the car…read morelate on day 4 and they still hadn't done any repair work, couldn't tell us when they would, and then oddly claimed our appointment had been made on an "emergency " basis and that was their excuse for ignoring it! Seemed like a standard appointment and confirmation of same when we first scheduled it. Never had that occur before, anywhere, dealer or local repair shop. (which is where we ended up to get the brake work finally done)

My son and I broke down on our way home to New Jersey from his college in Boston; complete system…read morefailure shut down. AAA asked if I wanted to go to their closest facility, which was C&R- but when I got there, it looked closed Turned out, the owner was in the back, working on his own projects, not even planning to open up his shop; even so, he went out of his way to drive over and get a car part at a place that was closing in 10 minutes, and then agreed to fix our car in a matter of hours and get us back home for Mother's Day. I do not have enough positive things to say this place! Very grateful there are good people in the world (who also happen to be extremely competent) Thanks again!

Love this place! I bring my classic car and my Wrangler here. They do great work! The staff is so…read morefriendly.

EXCELLENT, EXCELLENT, EXCELLENT. I just picked up my Mazda CX-9 from Olenders in East Windsor…read more The repair work was flawless; every replacement part aligns, and the paint color matches perfectly. Bob (the estimator from Olenders) is a real pro. Not only was he super knowledgeable but he was able to explain the work needed and he provided a quick and reasonable turnaround time. He even successfully advocated for me with my insurance company. You can't ask for more than that. I trust these people! One more comment, Olenders detailed the exterior of my car and it looks great; they gave it back to me way better than the way I left it for them.

My car got totaled while parked on the street & they're a State Farm-approved shop which is why we…read morepicked somewhere pretty far from us. We don't regret it. By far the easiest part of the situation was talking with Olender's and getting the car squared away. No work was done, but we were impressed with how much initiative the office took with their communication.

Its always nice to be treated with respect and knowing your vehicle is in good hands…read more They are true to their word inexpensive and good

Honest, reasonable, and friendly!! Those are all qualities that we want when looking for an auto…read morerepair shop. Definitely recommend Silas Deane Auto!

Excellent service and half of what the dealer charges. Explained what needed to get done.read more

Armand and Aliane are top notch. Serviced my vehicle and…read moresaved me thousands on what dealership wanted.