Joe was very kind and replaced my windshield wipers and wouldn't accept a tip. What a guy. Five…read morestars

Sam M. Made my experience MORE THAN UNCOMFORTABLE. Said…read morestaff member was less than accommodating when it came to me misplacing my receipt & didn't look into my profile to check for the item. He was abrasive & had a nasty disposition. I will never return or recommend Advance Auto Parts store #04428 located at 62 East Street, Plainville, CT 06062 If I could give this location a "0" I would

I was in the market for a truck and Gengras had a nice Frontier Pro 4x for sale. I did the pre…read moreapprove option online from their website. Was pre approved and they made an appointment for me to come look at the truck 2 days later. Absolutely loved the truck and we started the process I met with Riley their Product Specialist and she walked me through everything on the truck and took me for a test drive. Josh the Sales Manager got me set up with some awesome financing. They told me they wanted to do a full inspection on the vehicle and detail it and it would be ready in two days. Two days later I met with Connor to complete all the paperwork and drove home with a new truck. I have to say Riley, Josh and Connor made this whole process absolutely wonderful. It, honestly, could not have been any easier. The whole team is very customer oriented and very knowledgeable. I am very happy with the purchase and the service I received and if I am in the market for another vehicle this will be the place I go.

Total incompetence total crooks misdiagnosed a simple ac charge to try and get a complete new ac…read moresystem with all the bells and whistles for $4300 yes 4300 The sad thing is all that was needed was to be charged There diagnostic charge was $399 and the pathetic thing is my super awesome great garage PRO EDGE TUNING FIXED IT FOR LESS I own 3 Nissans and get serviced by Crowley in Bristol and never been screwed like I was at Gengras If there a ethical company they would refund my money down to the penny Remember not all dealerships are incompetent just this one

I took my car in for a battery thsy had in stock and they told me they could replace it. They…read moreinstalled the wrong battery, then the right battery backwards, destroying the inverter. They took responsibility, but a year later, they have not paid for the repair. I will update this review if that changes,

Matt was great. While traveling in Connecticut windshield wipers failed in street salted I 84…read more While his co-workers shrugged their shoulders, Matt made it worked and got us on our way. Thanks Matt

Went in to check availability of some additives I wanted to purchase, Heading back out my vehicle…read moreCEL came on. Gentleman at the counter was wonderful help, he plugged in a scan tool to look for codes. When that one didn't pull up anything he tried another scanner, all the while standing patiently in a freezing cold parking lot. When THAT one didn't produce a result he advised I have a mechanic do a more detailed diagnostic, possible an ECM issue. Didn't try to sell me a battery, or cat cleaner. So nice to have CAR guys, not just SALES people, at this store.

Went in for a new car battery. Petite red haired girl working there greeted me immediately and…read moreasked what I needed. I told her a car battery. She asked for the make model and year and engine size. She immediately pulled up a screen with a variety of batteries and explained each one. After picking one, she immediately went to the rack and pulled it off and brought it to the counter. This thing was heavy. she had me in and out of there in a matter of a couple minutes. Fastest most efficient service I've ever had in a auto parts store. Great customer service by this gal!

These counter parts guys need to triple double check everything they are sending out or giving to…read morecustomers. I've taken 3 trips here today to get the right parts. Finally got the right brake pads and rotors after 3 trips. This couple hour job costed me the whole day. Cmon guys! I expected better from you.

They either have the parts you need or recommend you not even to another AutoZone store but the…read moreclosest about parts in the area that have a better chance of having it. They close at ten but don't try calling after nine especially on a Thursday because they will answer the phone but no one will respond

I have been a firestone customer for quite a few years now. The one in Plainville CT…read more My first time there I was going for a tire service and they had a special going on for lifetime Alignment. It was only $119. This is an excellent service and with a great discount. I recently needed new tires. I shopped around a lot trying to get the best price for a good tire. I ended up back at fire stone because they had the best prices for great tires. I'm extremely happy with the service, and I will definitely use this company again. I highly recommend it!

Made an appointment for a front brake check since Firestone replaced them on 11/3/1025. Was told…read morethey were under warranty and would be replaced. 1.5 later after asking how much longer would the wait be, Joe says he'll check and i'm informed the brakes pads hadn't been delivered but they are on the way and should be here in 15?mins. if I hadn't asked how much longer would I have waited. I typically receive pretty good service here for oil changes so I am disappointed in today's lack of any type of good customer service

What a great experience I had buying my new bike at Powerhouse Motorsports…read more The moment I walked in I was greeted by sales rep Jordan. He has a very pleasant attitude that put me at ease. Did I mention that I'm a new rider with lots of questions? He showed me huge selection of bikes, mostly preowned. I described the type of bike I was looking for and he brought to the section that he thought I would like. Needless to say, I did have my sights on the 2017 Suzuki Boulevard M50. Beautiful bike. He let me leave with absolutely no pressure to buy or any commitment at all. After thinking all weekend about this bike , I reached back out to Jordan and he helped with financing, insurance, registration everything. The whole transaction was smooth and pleasurable. I recommend Powerhouse Motorsports to anybody looking for a new bike, be sure to ask for Jordan. Happy riding.

I've been going to Parsons for years now, and I only have good things to say. They always treat me…read morelike family. I've purchased three used cars thru them, and am now on my second lease. Not only am I happy with my cars and signing away with Karen, but it's always nice to go into a place where everyone says hi and asks if you need anything. Whenever I go in for service, John and his team always take the time to listen and figure out any issues I might have. They always check to make sure I have accommodations, whether it be a ride, a loaner, or just a cup of coffee while I wait. And when I come back and it costs less than expected. I've recommended friends to go there too, and they are pleasantly surprised that going to a dealership won't break the bank and they get such great service. I haven't found another dealership where they treat you this well.

I stop into this spot once a week to gas up and buy some items. Last time I went in the management…read morewas completely changed up and they have more food to sell I wish they got a fountain drink machine but changing out the staff was what was needed The new manager Is simply wonderful

Nice little Cumbies downtown with a wonderful lady behind the counter named Sparky and the name…read moredefinitely suits her. Coffee is very good and they make it fresh on a schedule so it's always going to hit the spot.

Do not go. They will give you the run around. No…read morewarranties. And will give you a price and change it! NOt recommended!

We found New England Auto Sales almost 10 years ago and have purchased 6 cars from them!!! I have…read more100 % total confidence in Brad, Josh and John. At one point, I asked Brad about a car he had just purchased. He said he needed to check it out first because he needed to identify what was wrong with it. I called back and eventually he said there was something wrong with the car that he couldn't identify therefore he wouldn't sell it to me. We then found something better! We've been back for service and I totally trust that if something needs fixing, they will fix only that thing and charge me fairly. Brad just showed me an issue the BMW dealer suggested I get fixed and explained the concern. I drive 120+ miles round trip in my daily commute. This type of peace of mind is priceless. I recommend New England Auto Sales without reservation.