I have been a resident at the Olive Queen creek for over five years. It was called a villa at the…read moretime when I moved in and I wasn't sure I was going to renew my lease after the first year and then a new company bought the property and took it over and I decided to stay. The staff is amazing. Jolene is the office manager. She's very professional and always resolves any issues that I bring to her in a timely manner Yesi is new to our office in the last year. She worked at another property and she's amazing. She's friendly. She's always calls me miss never first name basis very very professional. I was reading a few comments about the property and I wanted to clear a few things up as a resident for the last 5 1/2 years Olive is a clean and quiet property I've never had any packages stolen off my porch. I have my own private yard I have two fruit trees. I feed birds so once in a while, I will see a rodent because they want to eat the fruit from the fruit trees or the bird food. I made call and they had no problem coming out and setting up a trap. I will say for those of you that are new to Arizona or small home or apartment living. You're gonna see rodents. It's a part of Arizona. They're called roof rats. If you have pets they take food outside or if you have fruit trees, or if you feed the birds it's just something that we have in Arizona now people are gonna say it's because Property is dirty. nope that's not the truth because I'm a private nurse in $1 million home and they also have a problem with rodents . I've never had any in my home. I've never had a bug problem. I've never had any kind of issues with since I've been here for the last 5 1/2 years except we were having an issue with our front pool and outside kids jumping the fence and causing damage, but they took care of that we have security I've seen him many times in the evening. He makes sure that the pool is on closed on time and make sure that there's nobody there without a pool pass. I guess my problem is when I see people come on and complain about our office staff maintenance staff or about our property in a hole is this if you don't like it then leave the same with anybody I tell if they don't like the car they drive get another if they don't like the job they're at get a new job if you don't like the house you live sell it move whatever but if you choose to complain and you're unhappy, then move Every place has issues that's life. It's how we navigate through those issues that make our living enjoyable .Reviews are just that we give our personal opinion on how we feel about the food we eat at a restaurant or the service we get out of company or where we choose to rent, but to get on and constantly be belittling people in the office or complain about the property then maybe it's time you move somewhere where you can be more happy and more content.

Been in AZ my whole life. Never had a rat problem at any other place I've lived. However if this is…read moresomething you're comfortable with for your family and pets, then this might be the perfect place for you.

You know you live somewhere good when you get a nice cold water just because your picking up your…read moremail #thanksgina

I tried touring Hampton Edison two different days during their "open hours". Both days the office…read morewas locked without any note, nobody was there. That should've been our sign to go elsewhere. We finally got ahold of someone and after touring decided to apply as the units were fairly nice. I applied at Hampton Edison a month ago. They were super friendly... until we got denied due to "credit" according to the email I received for denial. I tried calling to follow up for more information, suddenly nobody would answer my calls. I called several times a day on different days and then decided to use a different phone number. Then their phones worked! Wow! They informed me there was nothing that could be done and they would send off my refund check. Fine. We were approved for Bungalows on Bowlin (much nicer places might I add, go check them out). Five days went by and then I get a call from Hampton Edison saying they still haven't sent off the check and needed a mailing address. I texted that over the day we got denied! Anyways. It's now been four weeks since the denial, 21 business days. As their policy states, the check can take up to 21 days. I still have not received the check. Save your time and money and go elsewhere. These people are extremely fake and not responsive. If you have any issues they won't help you, and will even block your phone number so they don't have to talk to you lol!

Wow we toured this yesterday and were blown away by the friendliness, professionalism and of course…read moreall the amenities. Taylor was terrific, this is completely new complex, it is really worth checking out.

We picked up our keys yesterday and so far the staff has just been amazing! They make things very…read moreeasy and they are very pleasant.

Pacific Bay is a quiet, safe complex overall. The size of it makes it very easy to navigate. I…read morealways have family and friends visiting, complimenting on how easy it is to navigate around the complex. Management usually responds in a timely manner - communication to me, is very important, they will take care of issues whether it's maintenance related to complaints in general effectively. Beth in management has my praise for getting community members engaged with activities when holidays come around and welcoming food trucks to the complex. It's just a wonderful place to live if you prefer a smaller sized complex/community!

This was such a beautiful new neighborhood! The leasing agent Sharmaine was so friendly and showed…read moreus the 1, 2, & 3 bedrooms! I love the hotel feel of these apartments with everything indoor and elevators! They offer valet trash, free wifi everywhere on the property, a full size gym, and a large mail/package room with workspaces to work remotely. They also have sky lounges with outdoor seating! They are offering 8-10 weeks free for new tenants as well. These apartments are the definition of luxury and are so BEAUTIFUL!!!

One star. Living at Atlas Mesa has meant repeatedly chasing management for basic cleanliness, clear…read morebilling explanations, and actual follow-through. This is the dirtiest apartment community I have ever lived in, and I cannot wait for my lease to end. I have reported dog waste repeatedly since May--in the Bark Park, around the building, in the parking lot, and along the property's perimeter. Waste sits for DAYS. In September, I sent photos of poop that had been there since the previous Friday. On October 2, I complained again about an overflowing waste bin and fecal stains throughout the Bark Park. Management's response to an earlier complaint was that they "do not have 24-hour cleaning service." Nobody asked for that. I asked for cleaning frequent enough that dog waste does not sit around for days. That response was dismissive and answered a question I never asked. Then there was the mountain of cardboard. A leasing agent told me more than 90 residents moved in over one weekend, which I believe was Fourth of July weekend. Cardboard accumulated beside the large locked outdoor compactor until it became an actual mountain. It remained there for well over a month. There was no clearly communicated, practical way for residents to dispose of that volume of cardboard. When I asked, I was told residents had disposed of it incorrectly and the property needed to renegotiate its trash pickup contract. To me, that sounds like poor planning followed by blaming residents. Your trash contract is not an acceptable explanation for leaving a mountain of cardboard outside for over a month. The move-in concession was also poorly explained. I specifically asked how to spread it across my lease. A leasing agent tapped the amount on my paperwork and told me to pay that amount. She failed to explain that additional fees had to be paid ON TOP of it. Following that guidance meant fees ate into my early concession credits instead of preserving the monthly savings I intended. Months later, management sent a community-wide email explaining that residents must manually pay adjusted rent PLUS additional charges--even when the portal appears to show no balance due--and that autopay cannot be enabled during that period. That explanation belonged at move-in, especially when I directly asked how it worked. I also had to question the concession paperwork separately before management clarified that the final credit comes in April 2027 and apologized for the confusing wording. I caught a duplicate $225 garage charge in July, with another duplicate scheduled for August. Management corrected it after I reported it, which I appreciate. But residents should not have to audit their accounts to catch double charges. Other complaints included an intermittently working front gate that was frequently left open, difficulty finding free parking, vehicles parked outside designated spaces, and a moving truck blocking my paid garage. Management acknowledged the gate problem and said they were working with vendors, but provided no concrete repair timeline. On parking, they cited compliance with municipal requirements. That did nothing to address the actual parking frustration. I also reported crowded pool gatherings, alcohol and roughhousing, and concerns about guest-limit enforcement. Management said their review did not establish a guest-policy violation and directed me to the office or security for safety concerns. My Amazon package was taken after a driver left packages unsecured on the mailroom floor instead of using the lockers. Management apologized and said they contacted Amazon. The property's $55 monthly internet also performed so poorly for my needs that I purchased Verizon separately and ended up paying for both. Management said they would contact the provider and mentioned a planned upgrade. Yes, management answers some emails. Too often, though, the response amounts to "we're monitoring it," "we're working on it," or "report it again." I already reported it. Repeatedly. My August 20 follow-up explaining why their answers did not address the problems received an automatic out-of-office reply, but no substantive email response. My September 8 cleanliness complaint also received no direct email reply. Residents who leave messes deserve blame. Management still controls cleaning schedules, maintenance, move-in coordination, and clear explanations of charges and concessions. Those responsibilities cannot simply be pushed back onto residents. I pay to live here. I should not have to keep documenting dog waste, chasing basic upkeep, and checking for billing errors. Based on my experience, I would not recommend Atlas Mesa.

Love my second new home here. I decided to relocate from a nice 3rd floor apartment to a first…read morefloor apartment across the courtyard, with the lawn right outside my patio. Once again, Kory made my move so easy - from finding me the perfect new home to coordinating the move out of the old apt. and the signing process for the new one. Thanks, Kory!

Do not move in to these apartments. I specifically asked before move in if they have neighbor sound…read moreissues and was told not at all. I can tell you what episode of what season of what show my neighbors are watching. I know what time my upstairs neighbor wakes up and stands on the floor. I can hear an alarm at 2, 3, 4am. After complaining I was told to buy a fan and they sent me a link to Amazon. The apartments are poorly built. No one is friendly. I used the Clubhouse for a Xmas party and asked to make sure the bathrooms would be left open after the leasing office closed and was told yes. A half hour later the same agent that said they would be open, locked them and said people don't leave them like they found them. So I spent my entire Xmas party using my fob to take children past a pool to an outside bathroom. They'll tell you anything to move you in and then do nothing to help you while you're stuck there. The only thing good about this place is Maintenance. They are fast and so friendly. Still not worth it.

What a great staff at Curve at Gilbert! They are courteous, helpful and professional always. Great…read morewhen you have a staff that has become wonderful friends.

Do not rent from this apartment complex. The staff is very unprofessional and will give you a new…read morestory every time you call. Some pictures of the luxury grounds. Save yourself time and look elsewhere.

I have lived at Liv Avenida for five years, and I want to recognize our leasing consultant, Lane…read moreFarrell, for the wonderful job she does. Lane is always very nice, helpful, professional, and welcoming. Whenever I have a question or need assistance, Lane is always willing to go above and beyond to help without hesitation. She genuinely cares about the tenants and makes sure our needs are addressed. Her positive attitude and willingness to help are truly appreciated After living here for five years, I can honestly say that having someone like Lane in the leasing office makes a difference. Thank you, Lane, for all that you do for the residents at Liv Avenida. Your hard work does not go unnoticed! Tenant Sheila Pearson

I have called LIV home since 2015, so let me tell you why you want to make LIV your home, too!! The…read morecommunity's staff is so welcoming and helpful; absolutely top tier!!! You are not just an apartment number, you are a community resident and the staff truly wants to help you LIV your best life. Leasing Agent Lane Farrell is an absolute doll. She's always smiling and upbeat and genuinely takes interest in your life. She's always quick to lend a hand and goes out of her way to help you in any way she can. On numerous occasions she's assisted me with maintenance requests for filter changes and routine pest spraying, to personally delivering packages when I am unable to walk and get them! She really is what LIV is all about and makes it her mission to ensure LIV is a pleasant and desirable place to call home. In my almost 12 years at LIV, I have had very few maintenance issues, but when I have, the turn around time has been less than a day. You will be hard pressed to find another community that can match that!! The maintenance staff is very knowledgeable and fixes things right the first time. Of course the apartments and amenities speak for themselves. They don't skimp on providing the best appliances, stylish fixtures and state of the art technology for heating/cooling, easy entrance and excellent security. In the time I have lived here I have NEVER witnessed any questionable activities, felt threatened or scared, or had any safety issues. LIV is a nice mixture of families, seniors, students, and working professionals. The diversity is so enjoyable and makes community activities so much more fun. The activities are geared toward everyone. Happy Hour once a month, Yappy Hour for the furry residents, Kid's Club, and numerous fitness activities....these are just a few of what LIV offers to promote community! I don't have children, but if you do, LIV sits in the best school districts in the state; academically and athletically. That's a huge plus for families. LIV is also near many major employers in the Valley such as Intel, Northrop Grumman, and Wells Fargo. LIV is nestled amongst some of the best shopping and dining with new stores and restaurants opening monthly. You can shop at Chandler Fashion and the San Tan Outdoor shopping center and then grab a fabulous meal and catch a comedy show in downtown Historic Chandler. Or, if a quiet night in is what your prefer, LIV's beautiful heated pool and barbecue area located in the maticulously groomed grounds are just steps from your door. I hope this helps you as you look for a place to call home. LIV is a comfortable, caring community where you can feel safe, count on the staff to ensure your needs are met and exceeded, and be stone's throw from exceptional schools, shopping, employers, and terrific dining experiences. Come be my neighbor!! Lane is waiting to help you get moved in!!!