I've lived here 5 years now. In all that time I've seen an astonishing amount of turnover in the…read moreoffice and mngmnt. It's never been as close to as BAD as it is right now with Kyndell and co. (aka the clowns) in charge. This place has gone seriously downhill with them and downhill fast!! They focus on the petty things, instead of things that matter to the residents. The apts are nice. But the property isn't well maintained. Dog poop everywhere! Dog pee all over the stairs and landings of stairwells. Newer tenants loud during quiet hours, dogs constantly barking. They'll tell you the train isn't that bad. lol ya ok. ITS A TRAIN!! Not only can you hear it, YOU CAN FEEL IT! Shakes the entire apt. It's bad. Quiet time til 8 am but they have landscapers mowing every Friday at 630am, sometimes earlier sometimes later. If you face the courtyard, every conversation echos, along with kids screaming and dogs barking but it's amplified. Happens at all hours, so you better be a deep sleeper. Parking is an absolute joke. They send Richard the special maint guy to ask for good reviews after he does his job fixing something. That shows you how desperate they are to fix their google rating. Pawning your helper to solicit good reviews? After doing his job, and poorly at that. Pathetic. You will have your package stolen at some point. Probably other tenants. Way overpriced for the crap you have to deal with. It was tolerable before Kyndell, but now it's time to move on. Save yourself the hassle and look elsewhere. I promise you that. We had our apt tested for mold and it came back positive. They send Richard in with a moisture monitor he doesn't know how to use. Guy says he's never seen mold either! What is he don't making these decisions for such a large company. Everything about this place is now a joke.

Just moved in here and so far my experience has been very positive. I moved cross country and the…read moreleasing office has been so helpful answering all my questions and making the move much less stressful. Specifically, Chanda went above and beyond for me helping me even bring packages into my apartment because they showed up a little early. The amenity spaces have been nice and the neighbors have been pleasant. No noise issues at night even on weekends which is nice. Would certainly recommend!

We have had nothing but great service from the office to maintenance. The apartments are a great…read moresize. The location is great from shopping to restaurants to grocery stores.

I have lived here for over a year and I love it. This was the first apartment I toured when I was…read morethinking about moving to Arizona. Derek was very helpful and so kind. He thoroughly toured us through the community and is the reason I went through with it. I live in a corner unit by the dog park which gets a bit noisy with the yappy dogs and the dumpster in the morning from the fast food restaurants. Other then those little things I have no complaints. They do small events for the tenants like breakfast the second weekend of every month and other holiday gatherings and giveaways. Maintenance is very reliable, they care of projects in a timely manner. Definitely recommend if you are looking for a place in Gilbert.

My family and I went in to do a tour and right off the bat Justin greeted me with a smile and…read moreenthusiasm! Justin was absolutely amazing during the tour and answered all my questions!

jasmine is very welcoming and the place is beautiful and very friendly people to work with and if I…read morewas looking for a place to rent come down to Town commons

Apparently your ac breaking is not as much of an emergency as they like to make you believe when…read moreyou move mine won't be fixed till Monday this is being posted on a Saturday. but dont worry my pregnant room mate and I are all being kept cool by some scotch tape and card bored along with a portable ac unit that isnt installed incorrectly. When i brought to the attention of the maintenance guy that this wasnt working he said that if i leave it on all night in might be better in the morning

We toured yesterday and I liked so much of what I saw. I wish all first floor units had all hard…read moreflooring as opposed to carpeting, as I am looking for a place suitable to live with children. The lining on the cabinets in the kitchen and bathrooms was also peeling and I got a sense they wouldn't last well, especially with the heat of the summer. I saw gates propped open with rocks in multiple places which isn't the best. Otherwise I liked this small community!

I had a great experience working with Esther at IMS Chandler during my relocation. Moving from out…read moreof state and apartment hunting online was nerve-racking, but she made everything so much easier and reassuring. Esther took the time to show me the apartment, answered all my questions, and was extremely helpful throughout the leasing process. She was always responsive and easy to reach, which made a big difference. Relocating is stressful, but Esther's support made the entire process smooth and stress-free. I truly appreciate all her help! Thank you, Esther!

The process was very simple I was approved within a day. Esther was super easy to work with and…read moreanswered all my questions

I'm a first time renter and Prince seriously made my life easier when I applied to move in. He…read morewalked me through the steps and since I was moving from another state he always answered my phone calls and answered quickly. He made my life so much easier when i was moving. Mac is honestly awesome, he's always working hard and I never see him just sitting around. He's constantly making the property look clean, there's NEVER any trash outside of the buildings, he works really really hard.

A new complex that is reasonably priced. Management (Randa) is extremely responsive. Highly…read morerecommended this complex. Newer updated throughout. Only a couple of downsides one is the exercise room is only open during normal operating hours and you can not pay for additional covered parking. Other then that and normal community living issues (such as micro managing neighbors) everything is wonderful and is very safe. Definitely don't have to worry about police being at this complex often at all.

I lived at the standard for almost 3 years and it was the best experience I've ever had in an…read moreapartment. It is a resort style apartment which is obvious when you see the outdoor amenities. The pool is huge and wonderfully up-kept, and the outdoor grills, seats, and rooftop area are beautiful. The manager Glenn runs the property very well, he hosts events frequently to get the community together with themed events, and everyone is very friendly there. Maintenance was extremely infrequent for me, but when I needed any, I received it same day and sometimes same hour. Maybe the best part of the standard is its location. One block from the start of old town Scottsdale makes it an easy walk to the many shops, art exhibits, and great food options. I would highly recommend anyone wanting to live in old town to take a look at the standard!!

Best location in the city and the team taking care of it is really nice. The pool is always looking…read moregreat and the landscaping is awesome. There's a lot of pricey new apartments around but they're on a busy street. Just look at other places' reviews compared to this place, it's crazy tbh. Paul is probably the coolest maintenance supervisor I've ever met and Neil is super nice. Glenn at the from is the man and has community events. Ewelina is the leasing agent and she's super approachable. I think I'm getting spoiled here idk if I could ever stand another complex like the others I've lived in

My husband and I moved into San Villante in May of 2020 and we just renewed our lease! We were so…read morelucky to get a place here when they were brand new! This is the BEST apartment complex in Mesa/Gilbert you could possibly find. The apartment itself is gorgeous! Everyone who comes to visit us compliments the beautiful large kitchen and abundant storage space. It definitely is a LUXURY apartment! The complex is beautifully maintained, the amenities are incredible and the staff is extremely responsive and helpful 100% of the time. I love that everything is accessible via the Henri app which makes paying rent, maintenance requests and updates to the community easy to access at all hours of the day. The maintenance team is tremendously helpful as well and fixes any issues the same day or early the next day after submitting via the app. I also feel very safe here as it is gated and there is security at night that patrols . You are able to message them directly via the app as well. There are resident appreciation parties put together by the staff, amazing food trucks scheduled weekly, fun contests and an overall wonderful community dynamic! If you have the opportunity to live here you won't regret it!

Been here for a couple years now and the community got worse and worse and rent got more expensive…read more Good luck with the maintenance department to come and solve something on a decent time. Since the agents left the building to move somewhere else, this place got worst by far. Also, get ready to struggle with poor management. If you are a person who likes to workout at the gym, get use to see the water machine down and hope that after a couple of emails somebody decides to fix it.

The staff at Atria genuinely care about their residents This is throughout the staff community…read more Some can say that's their job of course it's their "job" but you can tell when it's genuine. In particular our mom was well taken care and her concerns addressed quickly by Marcus and Wendy. They are the best. Thank you for your caring nature.

They have a wonderful Sunday Brunch. We enjoy the friendly staff and are able to have family…read moretogether to eat. Then play cards in the rec room. Would recommend visiting soon. NM

They will break Arizona tenant law just to keep some of your money!…read more For 1.5yrs I had no issues with this apartment complex until they started overcharging me for utilities. These were fixed rate utilities in the lease that continued to be overcharged at variable rates month after month. I had to contact them constantly as emails were often ignored, and have them return overpaid money and fix the upcoming bill before I was actually overcharged. This went on for over 7 months, and if I didn't catch it myself, would have paid over $100 in overcharged utilities After move out, they did not provide an itemized list of deductions from my security deposit. I waited 18 business days (14 days is the legal AZ limit), and also 3 unanswered emails just to get a response. They ended up keeping $140 for "painting" a near spotless apartment... They also did not provide proof to this claim and painting cost, as which I have photos of the entire place at move-in and move-out that show it was left in the same condition. I know this charge was a money grab as we received an email a month before moving to expect a number of 'additional fees' at move out. No one had been in our apartment and knew the state it was in, they were just anticipating to charge us for items that weren't true. To be clear, NONE OF THIS IS AGREED UPON IN THE LEASE. If you can avoid this place, do it. The lack of transparency and shady business practices are not worth your time.

I am new to this apartment complex but the amount of responsiveness and care they have shown me…read morealready is amazing. Steven and Erika have been so caring through the application process and helpful. I want to give Steven a big shout out because even when I was locked out of my apartment, he didn't hesitate to climb a ladder to open my apartment for me. I've had crappy apartment management and I also had good ones. This is by far the best already. With the apartment itself, It's a plus when the amenities are everything I'm looking for. The neighborhood is quiet and you'll feel safe, and Downtown Gilbert is only a 5 minute drive.